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Kastel Petrópolis

3.0 star property

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Photo gallery for Kastel Petrópolis

Property entrance
Building design
Japanese cuisine
50-inch Smart TV with digital channels, TV
Deluxe Room | Laptop workspace, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Kitchen
  • 24/7 front desk
  • Air conditioning
  • Breakfast included
$76
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
Rua Marechal Deodoro 153, Petrópolis, RJ, 25620-150
  • Place, Imperial Museum
    ‪8 min walk‬
  • Place, Cathedral of Saint Peter of Alcantara
    ‪11 min walk‬
  • Place, Crystal Palace
    ‪16 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪51 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | Laptop workspace, free WiFi, bed sheets

Comfort Room

9.8 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Laptop workspace, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Triple Room

Traditional Triple Room | Laptop workspace, free WiFi, bed sheets

Traditional Triple Room

9.4 out of 10
Exceptional
(6 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Studio Suite

Laptop workspace, free WiFi, bed sheets

Presidential Studio Suite

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Laptop workspace, free WiFi, bed sheets

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Laptop workspace, free WiFi, bed sheets

Superior Room

9.0 out of 10
Wonderful
(9 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Studio Suite

Premium Studio Suite | Laptop workspace, free WiFi, bed sheets

Premium Studio Suite

  • 807 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, Accessible

Room, Accessible | Laptop workspace, free WiFi, bed sheets

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Property grounds
Grande Hotel Petrópolis
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
4.6 out of 5, Wonderful, 982 reviews
Grande Hotel Petrópolis

About this property

Kastel Petrópolis

3-star hotel in Historic Center
An indoor pool, a restaurant, and valet parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Kastel Petrópolis offers 60 air-conditioned accommodations with hair dryers. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, and microwaves. Bathrooms include showers with rainfall showerheads.

This Petrópolis hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch Smart televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Petrópolis hotel also offers an indoor pool and an elevator. Parking is available onsite for a surcharge.

Kastel Petrópolis is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Soba- Culinária Japonesa - This restaurant specializes in Japanese cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 25 per night)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Soba- Culinária Japonesa

Things to do

  • Indoor pool

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Dining table
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Kastel Petrópolis Hotel
Kastel Petrópolis Petrópolis
Kastel Petrópolis Hotel Petrópolis

Reviews

Kastel Petrópolis Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 227 out of 334 reviews
Rating 8 - Good. 67 out of 334 reviews
Rating 6 - Okay. 23 out of 334 reviews
Rating 4 - Poor. 10 out of 334 reviews
Rating 2 - Terrible. 7 out of 334 reviews

Reviews

10/10 Excellent

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Convenient location and super nice staff
Stayed 2 nights in Jul 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff and beautiful area. No gym, but I would p
Stayed 2 nights in May 2025

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this modern hotel in the city center with all the modern amenities and furniture. The room was very spacious and comfortable. The breakfast was convenient and generous. We also appreciated it’s location as it was walking distance to all of the attractions we wanted to visit in Petropolis. I would suggest to request a room in the upper floors or a room facing away from the street due to some noise from the traffic. We would definitely recommend staying here.
Stayed 2 nights in Nov 2024

8/10 Good

PRISCILA ABREU

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel, conveniente, perto de tudo, o restaurante dentro do hotel ofereceu um cardapio variado e a comida estava gostosa. Eramos 3 pessoas no quarto e o café da manhã estava incluido mas não foi suficiente para os 3.
Stayed 4 nights in Oct 2024

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice, modern, and comfortable hotel within walking distance to restaurants and attractions. Spacious room with separate bedroom and kitchen. Breakfast served at time requested. Small indoor pool always a good option for the kids. Convenient valet parking on-site for about $5 US per day. Only downside was city noises (alarms, cars, etc.) outside window pretty much all night long. Next time I will try a room on higher floor facing away from the street.
Stayed 3 nights in Aug 2024

8/10 Good

richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff is wonderful. Only problem is that Expedia says the presidential suite has 2 bathrooms. It only has one. It was an inconvenience
Stayed 2 nights in Aug 2024

10/10 Excellent

janaina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Amandeep

Business traveler
Liked: Cleanliness, property conditions & facilities

Great location, new

Good location, big rooms, noisy on 1st floor with parking garage bell ringing all night, the valcony facing the street has road noise and the light from outside hallway comes under the door where the bed faces directly. Ive stayed before in the larger rooms on higher floor where this isnt an issue. Breakfast to the room is a nice touch but clearlt prepared a few hours earlier so loses its freshness.
Stayed 4 nights in Nov 2023

10/10 Excellent

Hunter

Stayed 2 nights in Oct 2023

8/10 Good

yasmine

Clara e Isabela, o rapaz da manutenção e o rapaz que estaciona o carro são muito profissionais. O gerente também muito profissional. O café da manhã não é bom. Tive que pagar para estacionar o carro!!!
Stayed 2 nights in Sep 2023

8/10 Good

marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positivo: tamanho do quarto, decoração, limpeza, ar quente funcionando corretamente. Negativo: somente dois elevadores para atender recepção, um restaurante independente, estacionamento e serviços são insuficientes. Demora para subir e descer dos quartos
Stayed 1 night in Jul 2025

10/10 Excellent

ANDRE

Stayed 3 nights in Jun 2025

10/10 Excellent

Nara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mary R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos muito mas acho que deveriam pensar em disponibilizar espaço para o café da manhã que é servido no quarto, apesar de ser bom nao levaram leite nem chocolate
Stayed 1 night in Jul 2025

4/10 Poor

André

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel ruim

Hotel bem localizado, porém condições lamentáveis Quarto sujo, faltou microondas no quarto, café da manhã servido no quarto de forma precária (pedimos muitas coisas e vinham apenas as coisas padrões). E demorava muito para entregar. Comunicação ruim com os funcionários, a única coisa que elogio foi que esqueci uma mala de vinhos e eles me entregaram
Stayed 2 nights in Jul 2025

6/10 Okay

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei do hotel a localização o ponto a melhorar seria o café da manhã o modelo no quarto não gostei ,poucas opções.
Stayed 2 nights in Jul 2025

10/10 Excellent

HENRIQUE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Praticidade e custo-beneficio

Hotel novo ao lado do shopping Petrópolis. Região central, 10 a 15 minutos de caminhada das principais atrações. Tem estacionamento pago (R$25 a diária) com manobrista, o que facilita muito. Atendimento muito gentil de toda equipe (recepção, limpeza, manobrista, pessoal que leva o café da manhã). Fiquei receoso com o fato de não ter um local para comer, então o café da manhã é servido no quarto, na hora que o hóspede escolher. Entretanto, foi uma experiência excelente com várias opções de frutas, pães, bolos, sucos, queijo, torrada, café e leite. Tem reposição quando solicitado, não tivemos problemas. Aptos grandes, cozinha com utensílios básicos e camareira lava a louça. A cama é bem confortável, travesseiros bons. Cortina Black out mas não cobre totalmente a janela então entra um pouco de claridade de manhã. Wi fi atende bem, tem uma Alexa em cada quarto. Espaço do apto é muito bom, mesa de jantar comporta 4 pessoas confortavelmente, locais bons para guardar roupa. Banheiro bom, Box e chuveiro excelentes. Secador, sabão líquido na pia, em barra, shampoo / cond 2 em 1, ducha higiênica, água quente na torneira. No geral, ótimo custo-benefício. Fomos com crianças e não tivemos problemas. Praticidade foi o principal ponto. Só não indicado para quem procura se hospedar em um casarão de época ou junto a natureza.
Stayed 4 nights in Jul 2025

8/10 Good

Eduardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável.

Bem localizada, próximo à Rua Teresa, a um pulo do Museu Imperial e ao lado de um pequeno shopping. O espaço do quarto é amplo, todos os funcionários foram simpáticos e receptivos, mas a limpeza do banheiro deixou a desejar: tufos de cabelo alheio no ralo. Ponto fraco é a falta de um espaço para o café da manhã. É servido no quarto em horário pré estipulado. A quantidade e qualidade dos alimentos é suficiente mas frusta por você não ter tanto poder de escolha. Sentimos falta de uma jarrinha com leite, foi solicitado a parte mas não recebemos em nenhum dia durante a estadia.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, limpo, moderno, confortável, centrão de Petropolis q te facilita muito, não precisa de carro! A única coisa q deixou a desejar, foi o café da manhã à logística deles não funciona, e vc realmente acaba se chateando, pois vc pede as coisas fica horas esperando e não vem, mas fora isso é um hotel com muito potencial, mudando a logística do café da manhã vcs se tornariam 10 de 10!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

ana cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensacional

Quarto bom, confortável, com sala e quarto separado. O sofá cama é pequeno para 2 adolescentes… mas resolvemos com colchão inflável comprado na Americanas.com Café da manhã servido no quarto maravilhoso., com muitas opções… Ao lado do shopping de Petrópolis
Stayed 3 nights in Jul 2025

8/10 Good

LUCIO C R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Dayane

Stayed 2 nights in Jun 2025

8/10 Good

Simone

Stayed 1 night in Jun 2025

8/10 Good

CLAUDIA DE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quarto é excelente! Mas o Hotel não atende pessoas com mobilidade reduzida. O banheiro não possui barras de sustentação para idoso e nem possui cadeira de rodas usuais. Para quem precisa levar idoso é muito complicado. Agora, a equipe de estacionamento show!!! Andre e Wallace me salvaram!!! Prestativos!!! Foram eles que me ajudaram na locomoção da minha mãe para o quarto. Não sei como agradecer a eficiência, atenção e carinho. Estão de parabéns! Aliás, a equipe de manobristas, camareira, recepção, todos, muito prestativos. No restante, não tenho o que reclamar.
Stayed 1 night in Jun 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025