Along with an outdoor pool, this smoke-free hotel has a bar/lounge and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Kastel Itaipava Centro Hotel offers 30 air-conditioned accommodations with minibars and hair dryers. Televisions come with digital channels.
Bathrooms include showers and complimentary toiletries. This Petrópolis hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Kastel Itaipava Centro Hotel features an outdoor pool and a sauna. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wireless Internet access is complimentary.
This 3-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Onsite self parking is complimentary.
Kastel Itaipava Centro Hotel is a smoke-free property.
Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.
Languages
Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast
A bar/lounge
Things to do
Arcade/game room
Billiards/pool table
Outdoor pool
Playground
Sauna
Steam room
Family friendly
Arcade/game room
In-room refrigerator
Laundry facilities
Outdoor pool
Playground
Conveniences
24-hour front desk
Laundry facilities
Lockers
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Conference center
Meeting rooms
Outdoors
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
60 steps to reach entrance
Elevator (79 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
42-inch TV with digital channels
Food and drink
Limited room service
Minibar
Refrigerator
More
Air conditioning
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Pousada Arcádia
Pousada Arcádia Hotel
Pousada Arcádia Hotel Petropolis
Pousada Arcádia Petropolis
Arcádia Petropolis
Arcádia
Pousada Arcádia
Kastel Itaipava Centro
Kastel Itaipava Centro Hotel Hotel
Kastel Itaipava Centro Hotel Petrópolis
Kastel Itaipava Centro Hotel Hotel Petrópolis
Kastel Itaipava Centro Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 106 out of 242 reviews" "
10 - Excellent
106
Rating 8 - Good. 83 out of 242 reviews" "
8 - Good
83
Rating 6 - Okay. 31 out of 242 reviews" "
6 - Okay
31
Rating 4 - Poor. 20 out of 242 reviews" "
4 - Poor
20
Rating 2 - Terrible. 2 out of 242 reviews" "
2 - Terrible
2
8.6/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Carlos
May 23, 2024
Carlos
Stayed 3 nights in Mar 2024
6/10 Okay
Verified traveler
Apr 16, 2018
Disliked: Room comfort
Noisy room
The room was so noisy and made me wake up at 6:00 am
Super recomendo o hotel. Conforto, limpeza, otimo atendimento, estacionamento gratis e fica localizado no melhor ponto de Itaipava. Lojas e restaurantes se vai a pé. Proximo ao local do evento que participamos.
A maioria das reclamações relacionadas ao hotel é quanto barulho e ainda assim parece que os funcionários não sabem disso. Pedi um quarto longe da área do café por conta de vários relatos de barulho a partir das 5h da manhã para organização do café. Atenderam ao meu pedido, no entanto, ficamos na frente da recepção e às 7h fomos acordados com a gargalhada e o bate papo altos dos funcionários. Depois, iniciaram os barulhos normais de fluxo da recepção mas que já são bem incômodos. É fundamental o hotel fazer uma reforma para melhorar o isolamento acústico.
o Hotel oferece condições razoáveis para uma estadia mínima, exceto pelo fato que ele não oferece serviço de televisão.
simplesmente isso: tem o aparelho de tv, mas se o hóspede não utilizar as próprias senhas dos serviços de streaming que o monitor de tv tem, o hóspede fica SEM TELEVISÃO. ALGO QUE NUNCA VI NA VIDA.
INACREDITÁVEL.
Além disso, muito barulhento. domingo 8 da manhã, iniciou-se um barulho de limpeza e vassouras ao lado, que persistiu até as 11 horas. pra não dormir mesmo.
Apesar de já ter tido uma experiência ruim no hotel, insisti. o quarto em si, bom. mas não ter serviço de TV, é absurdo. apesar desse deserviço, o hotel tem o mesmo valor de ótimas pousadas na região.
Embora o hotel seja bem localizado, o quarto era extremamente desconfortável e necessitava de manutenção . Travesseiros velhos , roupas de cama encardidas e banheiro com mofo no teto e precisando de limpeza mais apurada. Café da manhã bem fraco, com alguns produtos nada fresco. Não recomendamos .