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I really enjoyed my stay. This is a lovely place to base yourself. Good location to use the metro. The staff have excellent English and were very helpful

Good location for visiting the sights of the central city. The room was very spacious, with a small kitchen and living space separate from the bedroom. The breakfast had a good range and was well stocked. The rooftop bar was a good spot for a refreshment after a day exploring the sights. The only negative was that our we could hear the noise from the bar in our 5th floor room.

Front desk speaks English, parking is free, apartment was very stylish and comfortable, cool balcony in a building that reflects the architectural spirit of Santiago

Hotel was very quaint. Only downfall was that not many people spoke English

My daughter, son, and I enjoyed our stay at Hotel Loreto very much. The staff there was so welcoming, courteous, and kind. The location was very good and walking distance from most of the major attractions in Santiago. It is also near several metro stations if you want to use public transit. While the hotel does not serve breakfast, they do offer the most amazing coffee throughout the day. One the first floor, there is a very cozy dining room where you can eat in and meet other travelers. This hotel is very, very clean. And for a very reasonable fee, they offer in-house laundry service. Our trip to Santiago was unique as on Day #4 of our holiday, I fell and shattered my right kneecap. The Hotel Loreto staff was genuinely kind and concerned. They helped me so much, and I was able to extend my reservation for 3 days as the emergency room doctor told me to wait 3 days before flying home. And fortunately, this hotel has an elevator and a hallway shower with a very low step. These two features were a blessing as my right leg was completely immobilized and in a brace. Even though my trip to Chile did not turn out as planned, I will remember the kindness of the Hotel Loreto staff for many years to come. Gracias por todo! <3

Very well located. Staff was extraordinarily helpful. Renovated room.

We loved this little boutique hotel! It was small and intimate feeling, the staff were all great and very helpful. The surrounding areas had a lot of restaurants and shops to meet our needs, and we felt very safe walking around this area. We would definitely recommend this hotel!

A nice room is useless without a proper desk to work. Also the staff was rude and condescending while asking for details on the final bill. There are better options in the area.