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Friendly staff and service with a smile.

People were nice. Hotel is well maintained but older side

This is a great traveler’s hotel. We located, friendly staff and clean.

This is a bare bones operation. The building and room were tired; bed was worn out. Pillows were new, but hard lumps. We had to ask for TP and a second towel. There is no AC. Fortunately our room was on the North side so the sun did not come in — it was over 100 degrees (38C) the days we were there. The guy at the desk was very nice and spoke decent English. The location is great for walking around town, seeing the sights and the Tour de France which came through town when we were there. We drove up into the Pyrenees one day which was easy and fun.

Great little hotel in the heart of Pau. I wish I had stayed here for my entire visit. The room was quiet and air-conditioned! The staff were friendly and helpful. There are only a few stair steps to reach the elevator. Bus stops and public parking nearby. Amazing restaurants everywhere. I hope to come back soon!

The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived