4/10 Poor
Irene
Traveled with family
Sep 19, 2024
Disliked: Cleanliness
At our arrival, there was a Yakult bottle on the floor in the kids room. There was a used nespresso capsule in the pantry. This is such a failure from the housekeeping part. I can’t believe that there’s only one tissue box for the whole villa (3 bedrooms). There’s no napkins nor tissue paper in the kitchen/pantry and no garbage bin which makes it very inconvenient. I also find the rock climbing wall with a swing next to it very dangerous. My son had a « bright idea »to sit on the swing from his bed and swing towards the climbing wall direction which bruised his bum very badly… Bathrooms were ridiculous. All the three bathrooms had a curtain/blinds to cover the glass so that it won’t we can’t see the room. But it’s so see through that my son was able to see his sister showering from his bed so clearly. That is not right. It’s the kids’ room not a honeymoon room! But all the rooms were designed this way. Can’t you put better curtains to totally cover the transparent glass? Buggy drivers weren’t friendly at all except one or two. Overall staff speak minimal English and work extremely slowly. Can’t say they were very well trained. I would not recommend anyone to stay there if they have a choice.
Irene
Stayed 2 nights in Sep 2024