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Executive Residency by Best Western Philadelphia-Willow Grove

2.5 star property

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Photo gallery for Executive Residency by Best Western Philadelphia-Willow Grove

BBQ/picnic area
Reception
Premium bedding, memory foam beds, in-room safe, desk
Standard Room, 1 Queen Bed, Non Smoking, Kitchen | Private kitchenette | Fridge, microwave, stovetop, dishwasher
Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed) | Premium bedding, memory foam beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Parking included
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
250 Business Center Dr, Horsham, PA, 19044
  • Willow Grove Park Mall
    ‪6 min drive‬
  • Keswick Theatre
    ‪10 min drive‬
  • Arcadia University
    ‪11 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed) | Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

  • 467 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed)

Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed) | Premium bedding, memory foam beds, in-room safe, desk

Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed)

  • 467 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Kitchen

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Kitchen

  • 303 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen

Standard Room, 1 Queen Bed, Non Smoking, Kitchen | Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Kitchen

  • 303 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

SpringHill Suites Philadelphia Willow Grove

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  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (1000)
The price is $101
per night
$111 total
includes taxes & fees
Apr 9 - Apr 10
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About this property

Executive Residency by Best Western Philadelphia-Willow Grove

Horsham hotel with in-room kitchens
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and laundry facilities. Housekeeping is available on request.
Executive Residency by Best Western Philadelphia-Willow Grove offers 110 accommodations with safes and coffee/tea makers. Memory foam beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and coworking spaces. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in May 2024.

Executive Residency by Best Western Philadelphia-Willow Grove is a smoke-free property.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • High-pile carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Renovated entire property - May 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Philadelphia-Willow Grove
Candlewood Suites Philadelphia-Willow Grove Horsham
Candlewood Suites Philadelphia-Willow Grove Hotel
Candlewood Suites Philadelphia-Willow Grove Hotel Horsham
Candlewood Horsham
Candlewood Suites Horsham
Candlewood Suites Philadelphia / Willow Grove Hotel Horsham
Horsham Candlewood Suites

Executive Residency by Best Western Philadelphia-Willow Grove Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 419 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 88 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Aug 2024

8/10 Good

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 1 night in Dec 2024

6/10 Okay

Morgan

Traveled with partner
Overall fine, the room could have been cleaner.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mary

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
The rooms are very dirty, smelly and beat up furniture. Kitchen cabinets were falling apart. The lobby was nice but the rooms need to be renovated.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shaniene

Stayed 1 night in Sep 2024

4/10 Poor

calvin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean but all the common areas inside area very dirty with garbage bags in the hall area by elevators for over 24 hrs leaking everywhere. Odd place seamed like permanent residence for some people. Would not stay again. Seemed sketchy
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was comfortable. The only 2 suggestions I have is, room service daily & fabric softener in the towels
Stayed 4 nights in Oct 2024

8/10 Good

Christopher, Delran

Stayed 3 nights in Oct 2024

4/10 Poor

sergey, Whippany

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Extremely dirty lobby, elevator and floor in room never been vacuumed. There is no breakfast and microwave in room was broken not heating food.Strange people was walking around entrance and overall stay was not pleasant at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing good night sleep
Stayed 1 night in Oct 2024

10/10 Excellent

maria

Stayed 1 night in Sep 2024

8/10 Good

Jamel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was displeased with the subpar room and the amount of noise in the hotel. There pictures do not match what is shown online.
Stayed 1 night in Oct 2024

10/10 Excellent

Sachin

Stayed 2 nights in Sep 2024

8/10 Good

zozett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in town very early staff went out of his way to make sure I was able to check in Before Time
Stayed 1 night in Sep 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Clarion

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

David

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
Halls smell like Cigarettes and other nasty things. Not staying in this place again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Aqiyla

Stayed 2 nights in May 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Lester

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Elliott

Stayed 1 night in Aug 2024

10/10 Excellent

Johns

Liked: Cleanliness
Nice service from the team…. My experience was amazing 🙏
Stayed 1 night in Aug 2024

6/10 Okay

Jared

Traveled with partner
Liked: Staff & service
It was very nice and the staff was very nice. However, when getting into our room you could tell they made improvements but they were sloppy about it. The shower could have been cleaner, as well as the kitchenette. Everything looked clean and new. The only issue that really bothered us was the GPS and google lists this hotel as something different but when you arrive it is the hotel that you book. For an overnight trip is was not bad, but I do not think I would stay there longer than a couple of days.
Stayed 1 night in Aug 2024

8/10 Good

Shakina

Liked: Cleanliness, staff & service
I would’ve given it a 5 stars, however they get 4 because it was no hot water in the bathroom sink. Other than that it was a great stay!
Stayed 1 night in Aug 2024