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DoubleTree by Hilton Philadelphia Center City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Philadelphia Center City

Lobby
Indoor pool, sun loungers
Front of property
Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Pet friendly
    Pet friendly

Explore the area

Map
237 S. Broad St., Philadelphia, PA, 19107
  • Academy of Music
    2 min walk
  • Walnut Street
    2 min walk
  • Kimmel Center for the Performing Arts
    3 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    27 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed (High Floor)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchenette

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Kitchenette

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio, 1 King Bed, Kitchenette

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible Kitchenette

42-inch TV with cable channels

Studio, 1 King Bed, Accessible Kitchenette

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Junior Suite, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Non Smoking

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (High Floor)

Room, 1 Queen Bed (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (High Floor)

Room, 2 Queen Beds, Non Smoking (High Floor) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (High Floor)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Allergy Friendly

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, Allergy Friendly

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds, Kitchenette

  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Allergy Friendly

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

DoubleTree by Hilton Philadelphia Center City

Hotel in Center City
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour health club. Other amenities include a snack bar/deli, a coffee shop/cafe, and WiFi in public areas. Housekeeping is available on request.
DoubleTree by Hilton Philadelphia Center City offers 481 accommodations with safes and complimentary bottled water. Accommodations are furnished with queen sofa beds. Beds feature down comforters. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
DoubleTree by Hilton Philadelphia Center City features an indoor pool and a 24-hour health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. This hotel offers access to a business center.

Public areas are equipped with wireless Internet access (surcharge). This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

DoubleTree by Hilton Philadelphia Center City is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton Philadelphia Center City has a restaurant on site.
Academy Coffee + Market - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Polish, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 38 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 14 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Academy Coffee + Market

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • In-room sofa bed
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 26 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.00 to 25.00 for adults, and USD 10.00 to 14.00 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 899751

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Philadelphia Center City
DoubleTree Hilton Philadelphia Center City
DoubleTree Philadelphia Center City
Hilton DoubleTree Philadelphia Center City
Double Tree Hotel In Philadelphia
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
DoubleTree Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Philadelphia
DoubleTree by Hilton Philadelphia Center City Hotel Philadelphia

DoubleTree by Hilton Philadelphia Center City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 608 out of 1205 reviews" "
Rating 8 - Good. 280 out of 1205 reviews" "
Rating 6 - Okay. 170 out of 1205 reviews" "
Rating 4 - Poor. 73 out of 1205 reviews" "
Rating 2 - Terrible. 74 out of 1205 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Desiree

Liked: Property conditions & facilities
Disliked: Cleanliness
The room was nice. The view was nice. However, our room didn’t get cleaned for over 24 hours. We ran out of toilet paper it took forever for someone to bring it. I called the front desk 3x for toilet paper multiple times for towels. It was like begging for the basics. I was Very surprised because this is a Hilton property.
Stayed 3 nights in Aug 2024

6/10 Okay

Kyle

Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girl didn't like the looks of the eggs at breakfast. I myself do not eat eggs and cannot verify. But besides that, everything was wonderful. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here…will stay again!
Stayed 1 night in Aug 2024

4/10 Poor

ihor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel location was excellent. However, took almost an hour to get out of parking garage because system was down. On top of that, upon arriving back to the hotel, room key was disabled. Directed by hotel staff to stand on line that stretched the entire perimeter of the hotel lobby just to get room key reactivated which took over an hour because of check-in delays (again attributed to systems being down). Hotel blamed parking garage. Garage blamed hotel integration. No one expressed any accountability. Unfortunate experience.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tom

Stayed 1 night in Aug 2024

10/10 Excellent

chari

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds suck. Both bed sunk in the middle very badly. I have a very bad back and the bed had to be the worst bed I have ever slept in. Everything else was very nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Tony

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Need to upgrade and fixed their rooms door.... Hotelmates should check room what missing....
Stayed 2 nights in Aug 2024

8/10 Good

Michele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Joe

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Convenient but I will have to rethink my stay
Check in person was rude. They’re very short staffed.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Neither the hot water nor the outlet worked on my second night. When I spoke to the hotel, no efforts were made to remediate the issue or to offer a different room. Rather, I was given a $50 credit, which I don't think was adequate.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Vito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Philadelphia, walkability was nice. Had a NP review in the Ormandy room and convenient
Stayed 2 nights in Aug 2024

2/10 Terrible

bahaa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience Mouse running around in the restaurant
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost.
Was off to a bad start with the rude baggage handler in the lobby. First room had non-fonctioning AC, and we could barely turn off the shower. Had to request a room change at 10:30pm. Second room was in just as bad of a condition as the first one, but at least the AC was working. It was a room for 4 people, and only had 3 towels. This hotel is long overdue for a major remodel; it’s old, outdated, and in bad condition. Not worth the price at all. We’ve stayed in much nicer 2-star hotels compared to this supposed “4-star” Doubletree.
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Disliked: Property conditions & facilities
Bathroom was in terrible shape—needs a refresh. Also, it didn’t have one single hook for hanging up clothes or towels, which is such an easy improvement to make.
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oooof. Have stayed at a lot of Philly hotels and this is by far my worst experience - probably the only bad experience. Starting with check in. The line was EXTREMELY long to check in and they only had one person working at the time - keep in mind this was at approx 3/330pm which was check in time. Unacceptable. We decided to leave and attempt to check in after our days events. Came back at 11pm and another long line. This time luckily they had 2 people working but the process was still extremely slow. They tried to give out some cookies to smooth things over - i'd rather the manager help out with check ins then give out some cookies. Room looked good at 1st but after spending some time in there, the sheets had some stains on them. We saw a mouse and called to ask for a new room. No luck, but they said they would send someone up. It took over an hour for anyone to show up. In the meantime I tried to hunt down the mouse myself. No luck but did discover plenty of droppings. Another note from the night - bar closed around 10:30-11pm which is WAY too early for a friday night. Next morning we went to breaking at the Balcony. Service was ok, but the breakfast was sub-par. $25 a person for buffet was extreme. Tried to use the bathroom there but it was covered in piss and feces. Unusable. Check in FAIL Room FAIL Service FAIL Restaurant and breakfast FAIL Bathroom FAIL Location was good, so I'll give them that. But never again - mgmt should be embarrased
Stayed 1 night in Aug 2024

10/10 Excellent

natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

4/10 Poor

Michael

Traveled with group
Disliked: Staff & service, property conditions & facilities
Room seemed clean
Stayed 1 night in Aug 2024