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Hampton Inn by Hilton Philadelphia / Willow Grove

2.5 star property

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Photo gallery for Hampton Inn by Hilton Philadelphia / Willow Grove

Lobby
Exterior
Fitness facility
Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$87
includes taxes & fees
Feb 9 - Feb 10

Explore the area

View in a map
1500 Easton Rd, Willow Grove, PA, 19090
  • Place, Power Line Trail Horsham Trailhead
    ‪5 min drive‬
  • Place, Willow Grove Park Mall
    ‪5 min drive‬
  • Place, Pennsylvania Convention Center
    ‪33 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom shower

Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom shower

Room, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(41 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(48 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

LCD TV

Deluxe Room

8.6 out of 10
Excellent
(24 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Queen Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Guest Room With 2 Queen Beds And Microwave-Fridge-Non-Smoking

  • Sleeps 4

King Suite - Non-Smoking

  • Sleeps 6

Queen Mobility Access With Tub Non-Smoking

  • Sleeps 2

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queen Suite Microwave Fridge Wetbar Non Smoking

  • Sleeps 6

King Room with Sofabed

  • Sleeps 4

1 King W/Microwv/Fridge Nonsmoking

  • Sleeps 3

View all photos for 1 Queen W/Microwv/Fridge Nonsmoke

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

1 Queen W/Microwv/Fridge Nonsmoke

  • Sleeps 2

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About this property

Hampton Inn by Hilton Philadelphia / Willow Grove

Willow Grove hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Hampton Inn by Hilton Philadelphia / Willow Grove offers 150 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1496 square feet (139 square meters) include conference space. This Willow Grove hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Hampton Inn by Hilton Philadelphia / Willow Grove is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,496 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Willow Grove
Hampton Inn Willow Grove
Willow Grove Hampton Inn
Hampton Inn Philadelphia / Willow Grove Hotel Willow Grove
Hampton Inn Philadelphia Willow Grove Hotel
Hampton Inn Philadelphia Willow Grove
Hampton Inn Philadelphia / Willow Grove Hotel
Hampton Inn Philadelphia / Willow Grove Willow Grove
Hampton Inn Philadelphia / Willow Grove Hotel Willow Grove

Hampton Inn by Hilton Philadelphia / Willow Grove Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 498 out of 1007 reviews
Rating 8 - Good. 234 out of 1007 reviews
Rating 6 - Okay. 133 out of 1007 reviews
Rating 4 - Poor. 72 out of 1007 reviews
Rating 2 - Terrible. 70 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Victoria

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Had to stay last minute. Staff was friendly but it was very loud on the first floor. Good place for a night.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark, Concord

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, helpful, knowledgeable staff, convenient location,
Stayed 1 night in Nov 2025

2/10 Terrible

eric

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We frequently stay at your esteemed brand. In fact, tonight is our 3rd night of an ongoing trip. Yesterday’s two night stay in North Carolina was completely satisfying. I’m sorry, Manager Brian Malloy should be ashamed of himself. Without meaning to sound dramatic just walking down the halls of this alleged 2 years ago renovated site makes is creepy. Hall carpeting is extremely tired and worn out. Elevators are similarly in desperate need of attention. Laminate sheets peeling around the edges in each elevator. If I hadn’t towed my large boat trailer up here from North Carolina and not been as exhausted - I would have not checked in. What made this experience even worse was the fact that Kate (at the front desk) was indifferent to say the least and blamed the system for booking us into a double bedded suite when we committed to a king sized room. Please feel free to contact me and I will provide addition facts justifying my reaction and negative experience. No baths available for traveling wives to relax? I don’t get this place at all. Finally, the lack of security is downright scary … people enter the building after 9pm without any one at the front counter to screen them? Wow. Sorry, this location and substandard service is tarnishing your brand. Please give this location a meaningful makeover or shut it down.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette

Stayed 4 nights in Oct 2025

2/10 Terrible

Allison

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 2 nights in Oct 2025

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room spotless. Nice staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Amalea

Stayed 1 night in Oct 2025

10/10 Excellent

Arlesia

Traveled with partner
Liked: Staff & service, property conditions & facilities
I’ve stayed at this property many times before, but this time my only complaint was the teenage hockey group that decided to play hockey in the hallway and talk loud. And the parents were just as bad.
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott Steven

Stayed 1 night in Oct 2025

8/10 Good

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was
Stayed 1 night in Oct 2025

10/10 Excellent

maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eggs,sausage,coffee
Stayed 2 nights in Oct 2025

10/10 Excellent

wilson

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What’s this receipt?

Everything was great except for the copy of the receipt they emailed me, my name with an address from Las Vegas. I live in western New York.
Stayed 1 night in Oct 2025

10/10 Excellent

Nashir

Stayed 2 nights in Oct 2025

10/10 Excellent

Stephan

Stayed 4 nights in Sep 2025

4/10 Poor

Danny

Stayed 1 night in Aug 2025

6/10 Okay

Betty Ann

The hotel rooms served as the breast breakfast room
Stayed 2 nights in Jul 2025

8/10 Good

wilson

Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Amenities
The internet connection at this location is lousy. Keeps disconnecting. Had to try reconnecting every 5 minutes at this hotel. When the auto text bot asked about my stay and I mentioned the lousy connection the only response is telling. E how to connect. Not helpful if I’m already connected
Stayed 2 nights in Oct 2025

10/10 Excellent

Senia

Stayed 1 night in Oct 2025

10/10 Excellent

Mydell

Liked: Staff & service, amenities, property conditions & facilities
Satisfied; I had a great time
Stayed 2 nights in Oct 2025

2/10 Terrible

Sarat

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non-hygienic, Gross room with condom wrapper found in hair dryer bag. Items in room do not work. The room smells. Hallway is loud and thin walls. Bad management.
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There should be signs for breakfast choices. I have allergies and could not eat some of the items because I did not want to take a chance. Also, there was no English breakfast or earl grey tea available.
Stayed 1 night in Oct 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is terrible noise all night
Stayed 1 night in Oct 2025