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Holiday Inn Express Philadelphia NE - Bensalem by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Philadelphia NE - Bensalem by IHG

Restaurant
Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Parking included
$139
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
1329 Bristol Pike, Bensalem, PA, 19020
  • Place, Saint Katharine Drexel Mission Center and National Shrine
    ‪9 min walk‬
  • Place, Philadelphia Mills
    ‪3 min drive‬
  • Place, Jefferson Torresdale Hospital
    ‪4 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Access Tub)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications, Access Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premium Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

  • 432 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(32 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Philadelphia NE - Bensalem by IHG

Bensalem hotel close to Philadelphia Mills
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Philadelphia NE - Bensalem by IHG offers 141 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

This Bensalem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Philadelphia NE - Bensalem by IHG features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 576 square feet (54 square meters) include conference space. This Bensalem hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Express Philadelphia NE - Bensalem by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 576 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 10 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Philadelphia Hotel Bensalem NE
Holiday Inn Express Philadelphia NE Bensalem
Holiday Inn Express Philadelphia NE Bensalem Hotel
Hampton Inn Philadelphia Northeast / Bensalem Hotel Bensalem
Holiday Inn Express Philadelphia NE Bensalem Hotel
Holiday Inn Express Philadelphia NE Bensalem
Hotel Holiday Inn Express Philadelphia NE - Bensalem Bensalem
Bensalem Holiday Inn Express Philadelphia NE - Bensalem Hotel
Hotel Holiday Inn Express Philadelphia NE - Bensalem
Holiday Inn Express Philadelphia NE - Bensalem Bensalem
Holiday Inn Express Philadelphia Hotel
Holiday Inn Express Philadelphia
Holiday Express Philadelphia
Holiday Inn Express Philadelphia NE Bensalem

Holiday Inn Express Philadelphia NE - Bensalem by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 477 out of 1002 reviews
Rating 8 - Good. 300 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient for our stay. The front desk is very helpful and the room we had was clean and comfortable. I would recommend this place to anyone and would stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

John, Colts Neck

Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Julianne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Really great stay overall but getting into the room was a problem. I made this reservation for my husband and called ahead of time to see if it was ok that my name was on the reservation not his. They assured me that there would be no issue. Unfortunately, when my husband arrived they almost didn’t let him stay because of this. I had to beg them to let him stay and promise that it’s me who made the reservation. Luckily, upper management did let him in, but we almost lost the reservation because of the conflicting information.
Stayed 1 night in Aug 2025

8/10 Good

Christine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was helpful!
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Krystn

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room had hair everywhere. The bathroom sink was dirty. Tub had mold in it. The floor had stains everywhere. It wasn’t even the room I asked for. My kids were so tired i literally scrubbed everything and took the loss. The worst part I was on the first floor and the exit door to outside didn’t even lock. But I wouldn’t return.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Staff & service
It was fine. The location was convenient for me.
Stayed 4 nights in Jul 2025

8/10 Good

Olutoyin

Liked: Cleanliness, staff & service
Excellent breakfast Very friendly staff Clean environment with
Stayed 2 nights in Jul 2025

10/10 Excellent

Cristopher

Liked: Cleanliness, staff & service
Nice price
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Tifane

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel beds were so very comfortable. Friendly staff and housekeeping.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robert, Essex

Liked: Cleanliness, staff & service, amenities
Good place to stop if you need to catch a nights rest
Stayed 1 night in Jul 2025

8/10 Good

Jeannette

Stayed 5 nights in Jul 2025

10/10 Excellent

Alhajie Hawa

Customer service is excellent,
Stayed 2 nights in Jul 2025

10/10 Excellent

Shantell

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very great when my family got there we check in straight away the front desk clerk was very respectful, professional, friendly, positive attitude, always smiling, and welcoming us everything was great but i wish that it would have waffles instead overall it was great so we would recommend this to my other family members, friends formal coworkers/supervisors.
Stayed 3 nights in Jul 2025

6/10 Okay

Colleen

Liked: Cleanliness
Staff were nice and very accommodating. Complementary breakfast was excellent. Felt like I was sleeping in a hole on the mattress, bathroom was very small, and the rugs were kind of gross. We literally got stuck in the elevator because we exceeded the four person capacity while the other elevator was out of order. Lobby furniture was old also.
Stayed 1 night in Jul 2025

10/10 Excellent

Yvette

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had is that housekeeping didn’t clean the room
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Personal attention to clients
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

KATE, ROCKLAND

Traveled with family and small children, Traveled with family
Breakfast was good, the pool did not regulate rules so it was not a great experience there. The room was moderately clean. The elevator was not the best, so we ended up taking the stairs the rest of the time.
Stayed 1 night in Jul 2025

8/10 Good

TOBGY

Traveled with family
Liked: Staff & service
Good .
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

We enjoyed our overnight stay at this hotel very much. Oksana at the front was very friendly and helpful at check in. Breakfast was delicious. Our room was comfortable and clean.
Stayed 1 night in Jul 2025