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Homewood Suites by Hilton University City

3.0 star property

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Photo gallery for Homewood Suites by Hilton University City

Exterior
Lobby
Lobby
Reception
Premium Suite, 1 Bedroom | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Parking available
  • Pet friendly

Explore the area

Map
4109 Walnut St, Philadelphia, PA, 19104
  • Drexel University
    ‪13 min walk‬
  • Children's Hospital of Philadelphia
    ‪19 min walk‬
  • University of Pennsylvania
    ‪2 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪13 min drive‬

Room options

View all photos for One Bedroom Suite, One King and One Sofa Bed, Roll In Shower

LCD TV, DVD player

One Bedroom Suite, One King and One Sofa Bed, Roll In Shower

  • 372 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | View from room

Premium Suite, 1 Bedroom

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

LCD TV, DVD player

Suite, Accessible, Non Smoking

  • 372 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, One King and One Sofa Bed, Non-Smoking

LCD TV, DVD player

Studio, One King and One Sofa Bed, Non-Smoking

  • 372 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Accessible, Non Smoking

LCD TV, DVD player

Studio, Accessible, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite, One King and One Sofa Bed, Non-Smoking

LCD TV, DVD player

One Bedroom Suite, One King and One Sofa Bed, Non-Smoking

  • 372 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite, Two Double and One Sofa Bed, Non-Smoking

LCD TV, DVD player

One Bedroom Suite, Two Double and One Sofa Bed, Non-Smoking

  • 372 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Homewood Suites by Hilton University City

3-star hotel in University City
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a hot tub, and valet parking.
Homewood Suites by Hilton University City offers 136 air-conditioned accommodations with DVD players and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an indoor pool, Homewood Suites by Hilton University City provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 775 square feet (72 square meters) include conference space. This Philadelphia hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Homewood Suites by Hilton University City is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 775 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 58.19
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 58.19 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Property Registration Number 910203

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Homewood Suites University City
Hilton University City
Homewood Suites Hilton Hotel University City
Homewood Suites Hilton University City
Homewood Suites University City
Homewood Suites Hilton University City Aparthotel
wood Suites Hilton University
Homewood Suites by Hilton University City Hotel
Homewood Suites by Hilton University City Philadelphia
Homewood Suites by Hilton University City Hotel Philadelphia

Homewood Suites by Hilton University City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 446 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ineisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about homewood suites
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, easy communication between my kids and I to the staff.
Stayed 1 night in Mar 2025

8/10 Good

Philicia, Harrisburg

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the hotel—the staff was excellent, very accommodating, and the entire facility was modern and impeccably clean. The valet parking made things so easy, and I appreciated that the fee was deducted from our security deposit, making it a hassle-free experience. However, the one major issue was discovering blood on our sheets and pillowcase. I immediately called the front desk, and while they did send someone up with replacements, that was the extent of the resolution. No further acknowledgment or accommodation was offered for such an unsanitary and unsettling mishap. Aside from that, everything else about our stay was fantastic, but I do wish this situation had been handled with more concern.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

Paul

Stayed 2 nights in Mar 2025

10/10 Excellent

Kristen

Stayed 1 night in Mar 2025

2/10 Terrible

meoshi, bronx

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not return my $267 deposit still waiting very large deposit for two day stay hotel was dirty
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Traveled with partner
I had an issue and they resolved it quickly.
Stayed 2 nights in Mar 2025

2/10 Terrible

Cori Kossowsky

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Traveled with family
Disliked: Property conditions & facilities

Not a great experience

We stayed at this hotel to have a close proximity to both the Wells Fargo and the Reading Terminal Market. At first the staff were friendly, but when asked for help with towels, linens for the fold out bed, or anything other than check in they became very rude. Whenever we tried to call the front desk no one answered the phone. The water pressure in the shower was awful, we were out of conditioner from day 1 and the room itself was supposed to be set up with pots and pans, cleaning materials and free water. We had none of those things.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

10/10 Excellent

Sadie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing one night stay at this property. The parking is a huge issue, and not everyone wants to use the valet.. you’re in downtown Philly maybe invest in some parking spots or buy spaces from the city so people can park around your building without risk of being towed. My only the complaint was the lack of attention at the pool when over 15 kids were in the hot tub and multiple younger ones flooding the floors with water and running all around the pool, several of them fell and no one came to mediate the situation. Howver this hotel was immaculate, a great location, nice staffing, very quiet for being in the city and in great walking distance to a lot around the area! Great job overall!
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Great breakfast. Very quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Business traveler, Traveled with family
Disliked: Cleanliness
Our room had a weird smell when you enter and was very dusty also curtains where dusty and dirty kitchen in the room never clean the grease around it.
Stayed 1 night in Mar 2025

2/10 Terrible

Emily

Stayed 1 night in Feb 2025

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Emily Carmel Midel

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty. We did not have any soap or shampoo in the room, even after I requested the cleaning lady for some, for the duration of our 2-day stay. I booked for 3 people but there were only 2 towels in the room when we arrived. The vanity lighting was dark and the sink was clogged. The only saving grace were the valet guys. They were very patient and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and courteous, it was convenient and close to bus
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Kelly

Traveled with family and small children, Traveled with family
Went to check in At 420pm. Only 1 of the 2 rooms reserved was ready and no ETA when the other room would be ready. Asked for some sort of compensation, like the $45 parking fee. Lee M. Supervisor said she couldn’t only her general manager could and she wouldn’t be back until Monday. On Friday at 1043 am I requested for rooms to be located near each other and the young lady told me she set it up. However at check in I was told the rooms were on different floors. I went back and forth with her respectfully for 10 minutes as I felt she was being dismissive. We had arrived from Va with my 80 year old mom in tow. Tired and needed to be at an event by 6. That did not happen thanks to Homewood Suites staff. I requested a refund and again was told she could not. Then after requesting to speak with her superior several more times Lee M gave me a refund. Inconsiderate staff even though they were the cause of inconvenience, at 435, I was told room was still not ready and they still didn’t have an ETA
Stayed 1 night in Mar 2025

10/10 Excellent

George

Stayed 1 night in Feb 2025

10/10 Excellent

esther

Stayed 1 night in Feb 2025

4/10 Poor

Ralph

Traveled with partner
Disliked: Cleanliness, amenities
This hotel failed miserably in the very important details. i stayed for nine nights my room was only serviced twice and that only happened when I called. Breakfast was shut down early without prior notice one day. upon arriving in our room there were numerous dirty spots all over the room. including uncleaned liquid spills of God Knows what in clear and obvious places 4 days out 9 the water did not get sufficiently hot in the shower the eggs at breakfast often tasted spoiled, old or miscooked. finally and worst of all, the hotel allowed smoking on the floors in the rooms that leaked into the hallways and into our room I will never stay in that hotel again.

6/10 Okay

Grace

Stayed 3 nights in Feb 2025