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Sheraton Philadelphia Downtown

4.0 star property

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Photo gallery for Sheraton Philadelphia Downtown

Junior Suite, 1 Bedroom (King Bed) | Living room | 42-inch flat-screen TV with cable channels, TV, pay movies
Lobby
1 bedroom, premium bedding, pillowtop beds, desk
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
201 North 17th Street, Philadelphia, PA, 19103
  • Reading Terminal Market
    ‪11 min walk‬
  • Philadelphia Museum of Art
    ‪1 min drive‬
  • Liberty Bell Center
    ‪3 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed

  • 308 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 Queen Bed

  • 288 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds

  • 308 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 308 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View (2 Double Beds)

Junior Suite, 1 Bedroom, City View (2 Double Beds) | 1 bedroom, premium bedding, pillowtop beds, desk

Junior Suite, 1 Bedroom, City View (2 Double Beds)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 288 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom (King Bed)

Junior Suite, 1 Bedroom (King Bed) | 1 bedroom, premium bedding, pillowtop beds, desk

Junior Suite, 1 Bedroom (King Bed)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed (High Floor)

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 1 Queen Bed (High Floor)

  • 288 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed with Sofa bed, Business Lounge Access (High Floor)

1 bedroom, premium bedding, pillowtop beds, desk

Club Room, 1 King Bed with Sofa bed, Business Lounge Access (High Floor)

  • 322 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 2 Double Beds (High Floor)

  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 2 Double Beds

  • 308 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 1 King Bed

  • 308 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 308 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 308 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 308 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Philadelphia Center City

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1511)
$193 nightly
The price is $193 total
includes taxes & fees
Hilton Garden Inn Philadelphia Center City

About this property

Sheraton Philadelphia Downtown

Hotel in Center City
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Change of towels is available on request.
Sheraton Philadelphia Downtown offers 756 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and 22 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 69130 square feet (6422 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in May 2020.

Sheraton Philadelphia Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Terrace Cafe - This restaurant serves breakfast and lunch. A children's menu is available.
Local - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Lobby Lounge & Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 39 per day; includes in/out privileges)
  • Covered valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge & Restaurant
  • Local
  • Terrace Cafe

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 69,130 square feet of conference space
  • Business center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.95 per person
  • Covered self parking fee: USD 39.00 per day (in/out privileges)
  • Covered valet parking fee: USD 60.00 per day (in/out privileges)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 511019

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

201 Hotel
201
Sheraton Philadelphia Downtown Hotel
Philadelphia 201
Philadelphia 201 Hotel
Sheraton Philadelphia Downtown Hotel
Sheraton Philadelphia Downtown Philadelphia
Sheraton Philadelphia Downtown Hotel Philadelphia

Sheraton Philadelphia Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 508 out of 1016 reviews
Rating 8 - Good. 219 out of 1016 reviews
Rating 6 - Okay. 135 out of 1016 reviews
Rating 4 - Poor. 73 out of 1016 reviews
Rating 2 - Terrible. 81 out of 1016 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alison

Stayed 2 nights in Feb 2025

6/10 Okay

nikki

Liked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Sinem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexandra Paladino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to share that Mike K from the front desk went above and beyond to assist me. He was very professional but easy going and was truly a great asset to your customer service!
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Great location. The room was very spacious. One of the door handles was broken. There was only one trash can and no mini fridge, just a wine chiller.
Stayed 2 nights in Feb 2025

2/10 Terrible

Mary

Stayed 1 night in Feb 2025

6/10 Okay

Antonios

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

JoAnne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Traveled with family
Stayed 1 night in Feb 2025

2/10 Terrible

Mike

Traveled with family
Disliked: Staff & service, property conditions & facilities
I booked and PAID for (Jan 28, 2025) a Club Room, 1 King Bed with Sofa bed, Business Lounge Access (High Floor). When I arrived (Feb 13, 2025) I was told the room was given to another customer and that they would book us into a "deluxe" room. Unfortunately, THAT room had no Sofa bed. My daughter went back down to the front desk and asked for a different room. She was told they had nothing and a roll away bed would be sent ASAP. It never showed. She called twice and was told that the bed was coming. Nothing showed. Someone had to SLEEP ON THE FLOOR Thursday night! The front desk manager's name is Nikki. She was less than helpful. I expect a full refund for my reservation. I intend to contact the Sheraton as soon as I launch this review. If I can't get satisfaction, I will contact Expedia directly next. If that is unsuccessful, I will contact my credit card company and file a formal complaint. I am an extremely unhappy customer. The Sheraton Hotel is to blame. Expedia needs to force them to refund my reservation ($306.21) in full.

10/10 Excellent

Jaime, Ocean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the parade route. The staff is amazing and the rooms are beautiful.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Chrissy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Super easy check in and great service the entire stay. We know the hotel was sold out for the parade but we didnt have any hot water for showers the 1st 24 hours of our stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay all around

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Feb 2025

6/10 Okay

Christina

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel, friendly checkin and clean but didn’t seem ready for the Super Bowl parade crowd. We never got extra blankets which we asked for twice. Understaffed in restaurant. And only cold water available for shower.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Easy check in Friendly staff One issue... Sharing door with another room Could hear them loud and clear
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

KERRI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jan 2025

6/10 Okay

Lucia, Annapolis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
During our stay , Showers having issues with its temperature and pressure. Ice machines located only on a few floors above the 15th floor. No microwave in the room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Raquel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Jan 2025