Renaissance Properties - 728 Market Street

4.0 star property

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February 2025

Photo gallery for Renaissance Properties - 728 Market Street

Luxury Apartment, 1 Bedroom, City View, Corner | View from room
Luxury Apartment, 3 Bedrooms, City View, Corner (1 King, 2 Queen Beds, & 1 Double) | Private kitchen | Fridge, microwave, coffee/tea maker
Luxury Apartment, 3 Bedrooms, City View, Corner (1 King, 2 Queen Beds, & 1 Double) | Premium bedding, in-room safe, desk, iron/ironing board
Luxury Apartment, 3 Bedrooms, City View, Corner (1 King, 2 Queen Beds, & 1 Double) | Bathroom | Combined shower/tub
Flat-screen TV, pay movies

Reviews

4.6 out of 10

Popular amenities

  • Spa
  • Bar
  • Gym
  • Air conditioning
  • Kitchen
  • Pet friendly

Explore the area

Map
728 Market Street, Philadelphia, PA, 19107
  • Liberty Bell Center
    ‪4 min walk‬
  • Independence Hall
    ‪5 min walk‬
  • Thomas Jefferson University Hospital
    ‪6 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

Luxury Apartment, 1 Bedroom, City View, Corner

  • 1100 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Luxury Apartment, 3 Bedrooms, City View, Corner (1 King, 2 Queen Beds, & 1 Double)

  • 1800 sq ft
  • City view
  • Sleeps 8
  • 4 Twin Beds

Similar properties

About this property

Renaissance Properties - 728 Market Street

4-star hotel in Center City
A health club, a bar/lounge, and spa services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center and concierge services are onsite. Housekeeping is not available.
Renaissance Properties - 728 Market Street offers 2 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and include sofa beds and desks. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels and pay movies. Microwaves and refrigerators can be requested.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the onsite spa services.
Wired and wireless Internet access is complimentary. A business center is on site at this 4-star property. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a health club, spa services, and concierge services.

Renaissance Properties - 728 Market Street is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Things to do

  • Health club

Family friendly

  • Crib
  • In-room kitchen
  • In-room sofa bed
  • Living room
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed
  • Separate in-room dining area

Guest services

  • Concierge services
  • No housekeeping service

Business services

  • Business center

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Crib
  • Premium bedding
  • Rollaway/extra bed
  • Sofa bed

Bathroom

  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave on request
  • Refrigerator on request
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Pets

Pets allowed for an extra charge of USD 350.00 per pet, per day, plus a deposit of USD 1500.00 per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.00

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 1500.00 per stay
  • Pet fee: USD 350.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 621234

Property is also known as

Renaissance Properties 728 Market Street Aparthotel Philadelphia
Renaissance Properties 728 Market Street Aparthotel
Renaissance Properties 728 Market Street Philadelphia
Renaissance Properties 728 Market Street
Renaissance Properties 728 Aparthotel
Renaissance Properties 728
Renaissance Properties 728 Market Street
Renaissance Properties - 728 Market Street Hotel
Renaissance Properties - 728 Market Street Philadelphia
Renaissance Properties - 728 Market Street Hotel Philadelphia

Renaissance Properties - 728 Market Street Reviews

Reviews

4.6
Rating 10 - Excellent. 6 out of 33 reviews" "
Rating 8 - Good. 2 out of 33 reviews" "
Rating 6 - Okay. 5 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 20 out of 33 reviews" "

6.0/10

Cleanliness

5.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Awful Ownership
Events were as follows: 9/12 (Day before trip) - Phone call from RPG - was informed that my reservation was changing to the S 15th Street location due to the toilet malfunctioning at the 728 Market Street location. I had no problem with this as it was closer to the convention center. 9/13 - I land in Philadelphia approx. 7PM. Arrive at 15th Street location at 8PM. Codes supplied by RPG do not work on the door. Tried texting and calling multiple numbers available on the website, and the folks I had talked to previously. No response whatsoever. The emergency number listed was the number of the guy (Henry) I had talked to before. Went straight to voicemail when called. Was unable to secure lodging at other hotels due to a convention in town that week. I tried at least 15 other hotels in the area. I spent the night out in Philadelphia. 9/14 - 3AM I get a text from RPG supplying me with another code for the door to the 15th Street location. I make my way over there, arriving at 5:30AM. The new code does not work. I am supplied another code which finally works. Ridiculous that there is no real emergency number and I was unable to get in contact with anyone at all. Even more ridiculous that I was initially supplied with multiple codes for one door. Can't be that hard to keep track of what code is for what door.
Stayed 4 nights in Sep 2023

2/10 Terrible

Mariia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

2/10 Terrible

Richard, Keene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The vendor fraudulently offered a non-existent property
Stayed 2 nights in Jul 2023

2/10 Terrible

Jeffrey

Stayed 3 nights in Jul 2023

2/10 Terrible

norman

Stayed 2 nights in Jun 2023

2/10 Terrible

Victoria

Stayed 3 nights in May 2023

2/10 Terrible

Brandon

Stayed 3 nights in Apr 2023

2/10 Terrible

Sergio

Stayed 3 nights in Oct 2022

6/10 Okay

Ivette

Business traveler
Disliked: Room comfort
Stayed 5 nights in Oct 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most unprofessional service I’ve ever had
Stayed 2 nights in Oct 2022

2/10 Terrible

Arleathea

Traveled with family
Disliked: Room comfort
Stayed 3 nights in Jul 2020

2/10 Terrible

ShyiMieer

Traveled with family
Disliked: Room comfort
Stayed 4 nights in Jul 2020

2/10 Terrible

joseph

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Dave C.

Liked: Cleanliness
Arny-Navy game weekend.
Great location for game. Secure and easy plentiful parking. Amazing experience
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2019

2/10 Terrible

eric

Stayed 2 nights in Oct 2019

10/10 Excellent

Damian T.

Liked: Cleanliness
Great space
Host was great. Communication was on point. Would recommend the property and host to all.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was Convenient and clean at a reasonable price.
Stayed 2 nights in May 2019

6/10 Okay

Victoria

Liked: Room comfort
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam
1. This is not a hotel, but a series of condos/apartments in the city. 2. This property advertises one rate, and charges high extra fees, which are hidden and not clearly advertised. 3. The property manager doesn't communicate via email but via text and was increasingly agitated when discussing issues. 4. We didn't receive notification about how to check into this property until a few hours before check in. 5. The property manager claimed there was a broken pipe and offered to send us across the city to a different property. The definition of bait and switch. Expedia was NO HELP in helping us navigate this shady property.
Stayed 1 night in Feb 2018

2/10 Terrible

Ed, Harrisburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this property...
This property is not a hotel - it is a well worn apartment and is far from 5 stars, more like 2 stars. The main bedroom has a several inch sag in the bed, mismatched linens, and power and cable cords laying across the floor. Fortunately we had no need for the other rooms, but they followed the same pattern. We expressed our disappointment with the owner who promised a $150 credit for the night, but not surprisingly did not follow through.
Stayed 1 night in Nov 2017