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Sheraton Philadelphia University City Hotel

3.5 star property

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Photo gallery for Sheraton Philadelphia University City Hotel

Breakfast, lunch and dinner served
Reception
Exterior
Suite, 1 King Bed with Sofa bed, Corner | Living area | 37-inch flat-screen TV with cable channels, TV, pay movies
Suite, 1 King Bed with Sofa bed, Corner | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
$175
includes taxes & fees
Jan 19 - Jan 20

Explore the area

View in a map
3549 Chestnut St., Philadelphia, PA, 19104
  • Place, University of Pennsylvania
    ‪1 min walk‬
  • Place, Drexel University
    ‪2 min walk‬
  • Place, Children's Hospital of Philadelphia
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Lounge

Club Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Lounge

Club Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Lounge

Suite, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Philadelphia University City Hotel

3.5-star hotel in University City
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Sheraton Philadelphia University City Hotel offers 332 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Sheraton Philadelphia University City Hotel is a smoke-free property.

Sang Kee Noodle House - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 5 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 808699

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
newly renovated
Stayed 1 night in Oct 2025

8/10 Good

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were only overnite
Stayed 1 night in Sep 2025

10/10 Excellent

Anjali

Stayed 1 night in Sep 2025

6/10 Okay

Azadeh

Stayed 1 night in Sep 2025

10/10 Excellent

Ofere

Stayed 1 night in Sep 2025

8/10 Good

Christine, McLean

Liked: Staff & service

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have been more disappointed with the rooms. I had two rooms reserved both had stains all over the walls giving an overall dirty appearance. My room had part of the ceiling hanging down. The Tv is so small looked like an iPhone hanging on the wall. Hotel is under construction which I was informed after booking. Some noise and mess could and would have been expected. Constant jack hammering producing over 90 dbs of noise is not safe or acceptable.i was receiving loud noise warnings from my Apple Watch. I asked to switch rooms and was asked to wait 3 hours to see what became available. I book 100’s of rooms every year for myself and my employees, we will never step on a Sheraton property again. By far be the worst hotel experience I have had in a long time.
Stayed 2 nights in Sep 2025

4/10 Poor

Chantal

Stayed 2 nights in Aug 2025

8/10 Good

HAIHUA

Stayed 1 night in Aug 2025

4/10 Poor

Xinlan, Louisville

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I booked club level room, but no snack or water other than breakfast time!!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Sarah

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay at this hotel its under construction. Nose all day and night! and the staff is nasty
Stayed 1 night in Aug 2025

2/10 Terrible

Craig

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this hotel, it’s under construction and the nose is all day and night. The staff is nasty
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Disliked: Staff & service, amenities, property conditions & facilities
The hotel has construction going on and the nose is all night and day. Warning do stay at this hotel and the staff are nasty
Stayed 1 night in Aug 2025

4/10 Poor

Amy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No restaurant, no morning coffee, no cold water when I went to get in the shower, but staff remedied this issue quickly. Key card never worked for the parking garage. Staff was gracious, major construction going on in the building. Room smelled very musty.
Stayed 1 night in Aug 2025

4/10 Poor

jeffrey

Disliked: Staff & service, property conditions & facilities
RUNDOWN DIRTY
Stayed 1 night in Aug 2025

2/10 Terrible

haibin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Justine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had a one night stay at the hotel they put us on the eighth floor when they had construction going on on the seventh floor. Evidently doing a total remodeling We were woken at 7 AM by scratching noises and then at nine the jackhammer went off.
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

2/10 Terrible

Gavin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They are doing a refurbishment while keeping the hotel open. This means LOUD drill during the day and ALSO loud noise at night.
Stayed 1 night in Aug 2025

2/10 Terrible

Rovie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

dan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at late night and fire alarm went off in the middle of the night for every single night we stayed.
Stayed 2 nights in Jul 2025

4/10 Poor

craig

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Ugh
Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Despite the ongoing construction we had a great stay at the Sheraton. The staff were friendly and helpful, and the location of the hotel was perfect for our college tours.
Stayed 2 nights in Jul 2025