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Sheraton Philadelphia University City Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Philadelphia University City Hotel

Lobby
Exterior
Lobby
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
3549 Chestnut St., Philadelphia, PA, 19104
  • Drexel University
    ‪3 min walk‬
  • Hospital of the University of Pennsylvania
    ‪8 min walk‬
  • Children's Hospital of Philadelphia
    ‪11 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Homewood Suites by Hilton University City

Pool
Hot Tub
Breakfast included
Pet friendly
4.0 out of 5, Very Good, (1002)
The price is $164
per night
$191 total
includes taxes & fees
Feb 5 - Feb 6
Homewood Suites by Hilton University City

About this property

Sheraton Philadelphia University City Hotel

Hotel in West Philadelphia
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Sheraton Philadelphia University City Hotel offers 332 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and a fireplace in the lobby. Parking is available onsite for a surcharge.

Sheraton Philadelphia University City Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Sang Kee Noodle House - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 3 to 12 for adults and USD 3 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 5 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3 to 12 for adults, and USD 3 to 12 for children
  • Self parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 808699

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 531 out of 1001 reviews" "
Rating 8 - Good. 281 out of 1001 reviews" "
Rating 6 - Okay. 90 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 47 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Renek

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Properly is going through a renovation. It is extremely loud between 8 am and 5 pm.
Stayed 1 night in Oct 2024

8/10 Good

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff
Stayed 1 night in Oct 2024

6/10 Okay

Pamela

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
The property is very tired and outdated. For the price you pay, Please choose a comparable properties in the area. I do not recommend this property.
Stayed 2 nights in Oct 2024

8/10 Good

YUKIHIRO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Jennifer

Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Stayed 1 night in Oct 2024

8/10 Good

terako, memphis

Stayed 3 nights in Oct 2024

10/10 Excellent

Larry, Mahopac

Stayed 2 nights in Sep 2024

10/10 Excellent

Tyrese

it was very clean
Stayed 1 night in Oct 2024

10/10 Excellent

hongying

Liked: Cleanliness
Great location, clean and staffs are friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jieyu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Faris

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing since my peers and I were attending the National Undergraduate Research Conference at UPenn and the hotel was very accommodating to our needs. Also one of the employees named Jonathan was super hospitable with us and was enjoyable to converse with. This is the type of standards that really made this an unforgettable experience.
Stayed 3 nights in Oct 2024

4/10 Poor

Janice

Traveled with family
Disliked: Amenities
Old property - dated, although undergoing a $65mil upgrade. Building systems are noisy. Room amenities didn’t include tea. Room phone didn’t work. Housekeeping brings more coffee, no tea. 2nd time brings earl gray and sweet orange decaf. So close to the Universities, one would think they would cater to an international guest.
Stayed 1 night in Oct 2024

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the bathroom tub was dirty and had hair in it
Stayed 1 night in Sep 2024

10/10 Excellent

Zhihua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Mengdi

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Mara

Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and facility, convenient walk to everything in the area esp Penn, attached parking garage, friendly staff.
Stayed 2 nights in Sep 2024

8/10 Good

Arun

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

2/10 Terrible

Kelli

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in later as we were only staying because my grandson had an apt at CHOP and they were close by. The front desk girl was young, could not give us proper directions on how to park. You must go down the street, circle around, and use a garbage. She DID NOT tell us none of the elevators from the garage to get to the hotel were working but per security she knew. We had to walk down 3 ramps in the garage to get to the hotel with an infant, luggage, at 12:30-1am. When we got to the entrance from the garage to the hotel, the entrance was not open. It was my daughter, myself, and an infant with luggage and baby needs and I was not walking out and down the street to get to the entrance. I banged on the door and the very unfriendly security man who smelled like weed did let us in but NO ONE offered any assistance or help at all. When I asked if they knew the elevators were not functioning he said YA. I said did the front desk girl know- he said YA. Not Im sorry- not may I help or get you some assistance ....NOTHING. The hotel floor 10 was DIRTY. It's old, the hall had spilled liquid all over the middle of the halls- rooms were old and gross. Don't stay here
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.
Stayed 5 nights in Sep 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024