Sonder by Marriott Bonvoy The Heid Apartments Loft District

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy The Heid Apartments Loft District

Individually furnished, iron/ironing board, free cribs/infant beds
Individually furnished, iron/ironing board, free cribs/infant beds
Designer toiletries, hair dryer, towels, soap
Fitness facility
42-inch flat-screen TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Outdoor Space
  • Dryer
  • Washer
  • Air conditioning
  • Kitchen

Explore the area

Map
325 North 13th Street, Philadelphia, PA, 19107
  • Pennsylvania Convention Center
    ‪6 min walk‬
  • Reading Terminal Market
    ‪8 min walk‬
  • Rittenhouse Square
    ‪17 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

Apartment, 1 Bedroom (View)

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom (View)

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

Apartment, 1 Bedroom

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed

Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds

Superior Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds

Superior Apartment, 1 Bedroom

  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed (View)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonder by Marriott Bonvoy The Heid Apartments Loft District

3.5-star aparthotel in Center City
A fitness center, a rooftop terrace, and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, an oven, and a microwave. A washer/dryer, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Sonder by Marriott Bonvoy The Heid Apartments Loft District features a fitness center, a rooftop terrace, and concierge services. Wireless Internet access is complimentary.

Sonder by Marriott Bonvoy The Heid Apartments Loft District is a smoke-free property.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 floors
  • 96 units
  • Built in 2020
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 913735

Sonder by Marriott Bonvoy The Heid Apartments Loft District Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 317 out of 510 reviews
Rating 8 - Good. 95 out of 510 reviews
Rating 6 - Okay. 38 out of 510 reviews
Rating 4 - Poor. 30 out of 510 reviews
Rating 2 - Terrible. 30 out of 510 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent !!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Viola

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place but….we wondered why they gave earplugs…Im not sure if the partying was from residents living there or other travelers. We figured out quickly why they gave those earplugs. Also the staff were not very friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tessa

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Very cool location and good proximity to everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
This was our second stay in a Sonder and it really delivered. Really appreciated the home like feel. We needed an extra comforter at one point and it was delivered pretty quickly. It was great to also restock on the essentials at our own pace.
Stayed 4 nights in Feb 2025

8/10 Good

Nogaye

Traveled with group
Liked: Cleanliness

Nice property. Bed small

We reserved a room with a queen bed but received a full bed. We made it work, but we were a little disappointed. Other than that, the property is clean and quiet.
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was great overall. Only complaint was it was noisy from other neighbors.
Stayed 3 nights in Feb 2025

10/10 Excellent

Viola

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kwesi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Aliette

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Marco

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property have stayed several times.
Stayed 2 nights in Feb 2025

10/10 Excellent

Xenia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Todd

Traveled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, room comfort

Sonder the Heid

My stay at Sonder the Heid was great. Very, very spacious apartment with everything you needed and more. The rooftop terrace was great with fantastic views. I would thoroughly recommend this property
Stayed 4 nights in Feb 2025

10/10 Excellent

Pressy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was great for a family of 8. Only issue was the elevator was out of service and everyone had to use the service elevator in the back.
Stayed 1 night in Feb 2025

10/10 Excellent

Erica

Liked: Cleanliness, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Lisette

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Karina

I was very upset with the customer care and service and handling of isssues such as a banging heating ac vent that disturbed a full day and over night time. The door wouldnt lock and had to wait upto 6hours for someone to come look at it losing a good 3-4 days of my vacation being mis informed who to communicate issues with allowing no compensation or room change from the property to rectify anything
Stayed 6 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and within 10 minutes to public transportation! Rooms smell a little weird though!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sukesh

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, will def book more here if I get a chance. Amazing apartment .
Stayed 4 nights in Jan 2025

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, room comfort

Great Bargain, Great Location

Great location, front desk staff was very nice, and the room was comfortable. Full kitchen is a huge benefit. Walked four blocks to grocery store and loaded up for the week. I wish the fitness center was open earlier, but that was about the only "issue" I had.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Xenia

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pictures do not do Sonder the Heid justice at all. This property is immaculate. We all loved our stay in the clean well decorated rooms.
Stayed 1 night in Dec 2024