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Sonder by Marriott Bonvoy The Heid Apartments Loft District

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy The Heid Apartments Loft District

1 bedroom, individually furnished, iron/ironing board
Full-size fridge, microwave, oven, coffee/tea maker
42-inch flat-screen TV with digital channels, TV
Full-size fridge, microwave, oven, coffee/tea maker
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Outdoor Space
  • Dryer
  • Washer
  • Air conditioning
  • Kitchen

Explore the area

Map
325 North 13th Street, Philadelphia, PA, 19107
  • Pennsylvania Convention Center
    ‪6 min walk‬
  • Reading Terminal Market
    ‪8 min walk‬
  • Rittenhouse Square
    ‪17 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (View)

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (View)

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, individually furnished, iron/ironing board

Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Superior Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, TV

Superior Apartment, 1 Bedroom

  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (View)

Full-size fridge, microwave, oven, coffee/tea maker

Studio, 1 Queen Bed (View)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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The price is $267 total
includes taxes & fees
Sonder by Marriott Bonvoy The Witherspoon Apartments Center City

About this property

Sonder by Marriott Bonvoy The Heid Apartments Loft District

3.5-star aparthotel in Center City
A fitness center, a rooftop terrace, and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, an oven, and a microwave. A washer/dryer, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Sonder by Marriott Bonvoy The Heid Apartments Loft District features a fitness center, a rooftop terrace, and concierge services. Wireless Internet access is complimentary.

Sonder by Marriott Bonvoy The Heid Apartments Loft District is a smoke-free property.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 floors
  • 96 units
  • Built in 2020
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 913735

Sonder by Marriott Bonvoy The Heid Apartments Loft District Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 540 reviews
Rating 8 - Good. 100 out of 540 reviews
Rating 6 - Okay. 41 out of 540 reviews
Rating 4 - Poor. 30 out of 540 reviews
Rating 2 - Terrible. 32 out of 540 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlotta

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Quite friendly and supportive front desk person. Door keypad is very sensitive. Inside apartment was very comfortable and spacious, clean. Lots of outlets to plug in electronics. Lots of lights in different areas of the apartment. It has all you may need. I would come back to this property in Philadelphia.
Stayed 2 nights in Mar 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, room comfort

Great property!

Our stay was great! Great size, clean, and comfortable for a family of 5! Only problem was parking. There’s a lot two blocks down but it was $25 a day to park.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness
Stayed 3 nights in Jan 2025

6/10 Okay

Kimberly

Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent experience. Would recommend and do again! Thanks!
Stayed 2 nights in Mar 2025

8/10 Good

Frederick

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed the experience and will be staying again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Zakkiyya

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The ONLY thing I don't like about the property is that the parking situation. Everything was absolutely amazing & just so well taken care of.
Stayed 4 nights in Mar 2025

8/10 Good

Stanley

Traveled with group
Liked: Cleanliness, room comfort

Nice Hotel

Room was not ready at check in time. Roku streaming never worked. Otherwise, stay was fine.
Stayed 4 nights in Mar 2025

8/10 Good

Vialcary

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort

Customer Service Fail

Room wasn't immediately available .. then 7 AM on the 19th someone on my floor was blasting music . I couldn't find staff on premises to complain then I used the chat function on the app but since it was after 8 they blew me off and said that since it was after 8 AM there was nothing they could do about it. Awful service
Stayed 1 night in Mar 2025

10/10 Excellent

Tarryn, Philadelphia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked my stay, it looked exactly as shown.my only problem is the lack of parking, r if there is parking it's existence was not advertised. The viewer from the rooftop deck was comfy, and awesome
Stayed 4 nights in Mar 2025

10/10 Excellent

Wandrous c

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay here. We had a great visit. We came for the volleyball tournament at the convention center. We checked in on the app and had no problem getting in the room. The room was clean and had everything we needed to prep meals so we had healthier options other than those provided at the convention center. There is a nice lounge area on the rooftop.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yolanda, Dallas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Came to Philly for spring break and stayed at The Sonder from Saturday to Saturday. Place was great and clean and good accommodations. Heating system did not do a great job keeping the entire place warm but there were planty of covers to make us comfortable. Great location to downtown and walkable to many areas and places to eat. We will be back!
Stayed 7 nights in Mar 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent location, gym and rooftop lounge were extra bonuses!
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and everything is close walking distance to downtown am also good food spots in the area
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice apartment.
Stayed 1 night in Mar 2025

10/10 Excellent

Cress

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, room comfort

Very nice hotel!

Awesome hotel!! We had a blast! Felt like home even though we were only here for one night. Very cool rooftop deck area as well!
Stayed 1 night in Mar 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, room comfort
Great apartment layout. Good location. 2 blocks from metro and walking distance to City Hall and other downtown destinations.
Stayed 2 nights in Mar 2025

8/10 Good

Isaac

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian, Haworth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A well maintained building, friendly and helpful staff, and outstanding rooftop common area with views of the Philly skyline. Our room had a separate bedroom, fully stocked modern kitchen, and well designed bathroom. We were on the 7th floor so there was very little street noise. Close to the convention center and city center. Cheap daily parking in a lot down the street, as well as plenty of free street parking a few blocks away. Overall,. an excellent value for the money.
Stayed 2 nights in Mar 2025