Sonder The Queen

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonder The Queen

Interior
Double Room, 2 Queen Beds | Individually decorated, individually furnished, free cribs/infant beds
Interior
Double Room, 2 Queen Beds | Individually decorated, individually furnished, free cribs/infant beds
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Outdoor Space
  • Air conditioning
  • Free WiFi

Explore the area

Map
628 South 5th Street, Philadelphia, PA, 19147
  • Pennsylvania Hospital
    ‪10 min walk‬
  • Independence Hall
    ‪11 min walk‬
  • Liberty Bell Center
    ‪14 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪19 min drive‬

Room options

Room, 1 Queen Bed

  • 280 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • 335 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Queen Beds

  • 350 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Sonder The Queen

3.5-star hotel in South Philadelphia
This smoke-free hotel features a rooftop terrace, concierge services, and free WiFi in public areas. Housekeeping is available on request.
Sonder The Queen offers 30 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.
Sonder The Queen features a rooftop terrace, concierge services, and an elevator. Wireless Internet access is complimentary.

Sonder The Queen is a smoke-free property.

Languages

Catalan, English, French, Spanish

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Property Registration Number 911542

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Sonder The Queen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 424 reviews" "
Rating 8 - Good. 89 out of 424 reviews" "
Rating 6 - Okay. 32 out of 424 reviews" "
Rating 4 - Poor. 19 out of 424 reviews" "
Rating 2 - Terrible. 32 out of 424 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Leiyu

Business traveler
Disliked: Staff & service, amenities
I had a very disappointing stay at this hotel. It operates entirely without a front desk, so everything is automated. This means if you get locked out of your locker downstairs, there’s no one to help you open it. Any deliveries must be picked up yourself, as there’s no service to bring them to your door. The bathroom fan in my room is triggered automatically when you walk by and stays on for 30 minutes. It’s extremely noisy and there's no way to turn it off manually. The hotel also has rigid check-in and check-out policies, so you can't check in early or check out late, even if your plans change unexpectedly.(even worsely, you downloaded app and found you can’t change on the app either.) Customer service is remote, and they don't seem to fully understand or address on-site issues. The soundproofing is terrible; I could hear everything from the staircase nearby, as well as parties on the first floor and the cleaning staff in the neighboring rooms. Every morning, I was woken up early by the noise. Additionally, the parking lot noise from trucks unloading was unbearable. Overall, it was an incredibly noisy and inconvenient experience. I would not recommend staying here.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

A.

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Oct 2024

4/10 Poor

M Nerissa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marc

Liked: Amenities
It was affordable, clean, and I will definitely come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and very nice location
Stayed 1 night in Sep 2024

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very modern and well put together, great area close to shops restaurants and thrift shops
Stayed 4 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it was a great property to stay at. Very convenient that there are a lot of dining options around even in the same building. The only con was there was no water dispenser? There is a rite aid or a few grocery stores nearby to buy but it would’ve been great to refill my hydro flask. Other than that the check in/out process was easy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for my visit to Queens Village. Lots of cafes nearby.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

8/10 Good

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Stayed 2 nights in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

FRANCESCA

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in fun ‘hood, but showers need attention
Have stayed at this property maybe 20 nights so far this year. It’s always good. Clean. Comfy bed. Adequate pillows and towels. Good location. A few things need attention, tho: the shower amenities are hard to use because the pump dispensers don’t work. Also, the shower floor is dangerously slippery. I’m not a klutz; it’s just far too easy to slip. Twisted my knee, in fact. Please install mats in the showers! I could see a real disaster happening with an older or less surefooted guest.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
We had a good stay The room was bigger than we thought and everything clean
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Would definitely come back!
Stayed 1 night in Aug 2024

10/10 Excellent

Sanzid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience!
Stayed 3 nights in Aug 2024

8/10 Good

Joe

Traveled with group
Liked: Cleanliness
Overall, good experience. I may be old fashioned, but I believe guests should have access to an ice machine.
Stayed 2 nights in Aug 2024

10/10 Excellent

monika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Philly and the location of this was great. We were able to walk to Liberty Bell. Everything was very convenient. The hotel it self was very cool, loved how secure it was, everything was clean, would definitely stay there again in the future!
Stayed 2 nights in Aug 2024