SpringHill Suites Philadelphia Willow Grove

3.0 star property

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Photo gallery for SpringHill Suites Philadelphia Willow Grove

Exterior
Pool
Reception
Lobby
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3900 Commerce Avenue, Willow Grove, PA, 19090
  • Speed Raceway
    ‪3 min drive‬
  • Willow Grove Park Mall
    ‪5 min drive‬
  • Keswick Theatre
    ‪9 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 500 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 484.4 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 484.4 sq ft
  • Sleeps 5
  • 2 Double Beds

Similar properties

About this property

SpringHill Suites Philadelphia Willow Grove

3-star Willow Grove hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available on request.
SpringHill Suites Philadelphia Willow Grove offers 155 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Willow Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1033 square feet (96 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

SpringHill Suites Philadelphia Willow Grove is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,033 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Philadelphia Hotel Willow Grove
SpringHill Suites Philadelphia Willow Grove
SpringHill Suites Willow Grove
Willow Grove SpringHill Suites
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
SpringHill Suites Philadelphia Willow Grove Hotel
SpringHill Suites Philadelphia Willow Grove Hotel
SpringHill Suites Philadelphia Willow Grove Willow Grove
SpringHill Suites Philadelphia Willow Grove Hotel Willow Grove

SpringHill Suites Philadelphia Willow Grove Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 515 out of 1125 reviews
Rating 8 - Good. 284 out of 1125 reviews
Rating 6 - Okay. 135 out of 1125 reviews
Rating 4 - Poor. 92 out of 1125 reviews
Rating 2 - Terrible. 99 out of 1125 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Kirk

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad stay
Duvet was stained, door handles bathtub furniture all showing signs of extensive wear. Carpet smelled on the 3rd floor the door was stuck open several times. In bad need of a rehab overall elevator was inoperable today and in total was not happy with the facility.
Stayed 2 nights in Dec 2024

6/10 Okay

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are dated but clean
Stayed 1 night in Dec 2024

10/10 Excellent

Malica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good every one of was nice, but the room had a weird smell like the carpet needed to be cleaned.
Stayed 1 night in Dec 2024

10/10 Excellent

Lovetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darrin

Stayed 4 nights in Nov 2024

8/10 Good

Dawn

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Lovetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Georgiy, Philadelphia

Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Ws a great visit No real complaints Staff ws excellent I love that the breakfast host had control over the breakfast area
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pillow cases and mattress showed visible stains, the tv was bolted to the table limiting its mobility to actually watch tv on the couch. T
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Loreen A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location and clean rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

Nargiza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had quite a pleasant experience
Stayed 1 night in Dec 2024

10/10 Excellent

Maricel, Fairview

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is convenient to multiple shopping locations. Nice hotel,little dated.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Antoinette

Traveled with partner
Disliked: Amenities, property conditions & facilities
Accommodations
Stayed 1 night in Nov 2024

6/10 Okay

Antoinette

Traveled with partner
Disliked: Amenities
I didnt like the hotel overall...they have change the way they use to do things
Stayed 1 night in Nov 2024

6/10 Okay

Antoinette

Traveled with partner
Disliked: Amenities
I dont like changes ro my reservations
Stayed 1 night in Nov 2024

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, Horrible! The chair at the desk in my room was filthy to the point where i put it in the hall for room service to get. I requested for my bedding to be fully changed, which they didn't. They made the bed with dirty sheets that i wanted changed. The place reminds me a souped up motel 6 or 8. I don't know how this place is apart of the Marriott chain 🤔. Do yourself a favor...stay somewhere else. Maybe the hotel next to it which is Fairfield suits ny Marriott...which is where i was going to switch to .
Stayed 6 nights in Nov 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When I got there, they asked me three times if I required a handicap accessible room and three times I said no. They gave me a handicap accessible room. I'll take the "L" on that because I went back and am saw that I actually reserved a handicap accessible room so I'm not sure why they asked three times. I certainly hope someone who actually needed one wasn't put out. The room was clean but the fitted sheet didn't stay on the bed. The pillows were flat and worn out. The couch was so uncomfortable it was unusable. The staff was very nice with the exception of the staff at breakfast. There was no coffee and no napkins but they yelled at the guy in front of me for using the wrong tongs on the sausage links. Disappointing for a Marriott Hotel. 3.5 stars, tops.
Stayed 1 night in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at the front desk when checking in.
Stayed 1 night in Nov 2024