SpringHill Suites Philadelphia Willow Grove

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Philadelphia Willow Grove

Exterior
Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds
TV
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3900 Commerce Avenue, Willow Grove, PA, 19090
  • Speed Raceway
    3 min drive
  • Willow Grove Park Mall
    5 min drive
  • Abington Hospital - Jefferson Health
    6 min drive
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    44 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 500 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 484.4 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 484.4 sq ft
  • Sleeps 5
  • 2 Double Beds

Similar properties

About this property

SpringHill Suites Philadelphia Willow Grove

3-star Willow Grove hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available on request.
SpringHill Suites Philadelphia Willow Grove offers 155 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Willow Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1033 square feet (96 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

SpringHill Suites Philadelphia Willow Grove is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,033 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 17 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Philadelphia Hotel Willow Grove
SpringHill Suites Philadelphia Willow Grove
SpringHill Suites Willow Grove
Willow Grove SpringHill Suites
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
SpringHill Suites Philadelphia Willow Grove Hotel
SpringHill Suites Philadelphia Willow Grove Hotel
SpringHill Suites Philadelphia Willow Grove Willow Grove
SpringHill Suites Philadelphia Willow Grove Hotel Willow Grove

SpringHill Suites Philadelphia Willow Grove Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1016 reviews" "
Rating 8 - Good. 270 out of 1016 reviews" "
Rating 6 - Okay. 127 out of 1016 reviews" "
Rating 4 - Poor. 88 out of 1016 reviews" "
Rating 2 - Terrible. 95 out of 1016 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets were old and smelled bad. Rooms were spacious but in only fair condition. Maid service was schedule for after third night but never showed up.
Stayed 5 nights in Aug 2024

6/10 Okay

Luiz Felipe

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Staff can be really rude. One of the front desk lady was extremely rude when I asked for a late checkout. I stayed for a week and my last day I had a meeting at 12-1:30pm. I was whiling to pay extra to stay a couple more hours, but she was so rude that I didn’t even ask. This was my second time there but I don’t think I’m going back.
Stayed 6 nights in Aug 2024

10/10 Excellent

Qiana

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Trin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a good stay overall the room I got clearly had plumbing problems the bathroom had this sour smell from about two hours then the sink in the kitchen area did too which probably explains why the pool isn’t working.
Stayed 2 nights in Aug 2024

2/10 Terrible

Latashi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was old and dirty. Lights did not work and our door did not lock properly. The bathroom was horrible. When I asked housekeeping to clean up, she gave me a spray bottle and said she did the best she could. Asked to be moved and was told No. I do not recommend this hotel to anyone who likes to be clean and safe.
Stayed 5 nights in Aug 2024

10/10 Excellent

Brightina

Liked: Staff & service
Disliked: Cleanliness
Bathrooms needs to be clean
Stayed 5 nights in Aug 2024

10/10 Excellent

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so great hotel
Room was dirty. Pool was closed. Front desk staff was not accommodating.
Stayed 10 nights in Jul 2024

8/10 Good

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

PADMORE, FORT WORTH

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good amenities
Stayed 2 nights in Aug 2024

2/10 Terrible

Hind

Stayed 2 nights in Aug 2024

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nadine

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop
Overall, great hotel, great breakfast and friendly staff. I was just grossed out by the hair in my tub. It could be cleaner.
Stayed 2 nights in Aug 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Messiah, Trenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and affordable. Front desk assistant Patricia was very welcoming and helpful. Room deposit was also very reasonable.
Stayed 1 night in Aug 2024

6/10 Okay

Jordan

It was good
Stayed 1 night in Aug 2024

2/10 Terrible

Marstarshia

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Stayed 1 night in Aug 2024

8/10 Good

Moneic, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Marstarshia

Stayed 1 night in Aug 2024

10/10 Excellent

Oluwatobi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay with the family; easy commute to parks and local stores.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Very pleased customers
Very friendly staff. Room was spacious and clean. Lobby and building’s exterior as well as exterior is very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024