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Willow Grove Inn

3.0 star property

Choose dates to view prices

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking included
  • Housekeeping
  • Laundry
$120
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
3900 Commerce Avenue, Willow Grove, PA, 19090
  • Place, Speed Raceway
    ‪3 min drive‬
  • Place, Willow Grove Park Mall
    ‪5 min drive‬
  • Place, Keswick Theatre
    ‪8 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪45 min drive‬

Room options

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Standard Room

  • Sleeps 4
  • 1 Twin Bed

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

Suite, 2 Double Beds, Accessible Bathtub, Non Smoking

  • Sleeps 6
  • 2 Double Beds

Suite, Multiple Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 2 King Beds

Suite, 2 Double Beds, Hearing Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible Bathtub

  • Sleeps 6
  • 2 Double Beds

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About this property

Willow Grove Inn

3-star Willow Grove hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Willow Grove Inn offers 155 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Willow Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1033 square feet (96 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Willow Grove Inn is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,033 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Willow Grove Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very satisfied. The kids loved the variety of food for breakfast!
Stayed 1 night in Jul 2025

2/10 Terrible

Shanea

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like the condition of the room. There was would chucks out near the refrigerator. The stool was damaged. I heard rattling under the bed. There were holes in the carpet. There was one soap bar for just one guest. I did receive the same room as shown on the picture. When I check in I was not aware of a holding fee. I was not satisfied with my experience. When I called in to see if I was in the system. The front desk did not verify my name. I was very disappointed with my experience.
Stayed 1 night in Jul 2025

8/10 Good

C Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No bedside USB charging.

There were no USB charging ports except at the office desk by the “kitchen” area. Even the bedside electric outlets were behind the heavy beside tables.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Stayed 1 night in Jun 2025

2/10 Terrible

Katie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a lot and this is by far the dirtiest hotel we have ever stayed at. The room was not cleaned, bugs in the pull out couch, and a used cat little box in the hallway.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alaina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Quinzelle

Stayed 3 nights in Jul 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I stay here quite a bit as it's near my sister's house. But I have to say, this stay I was disappointed. We found blood on the curtains, the room smelled musty and the floor looked like it hadn't been cleaned in a long time. I stayed across the hall during my last visit and that room was totally fine. We did report to the desk, but nothing was done about it. It won't stop me from returning, but just disappointed overall.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherlee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, with a separate sitting area that made it feel more like a small apartment than a typical hotel room. The bed was comfortable, and I appreciated the mini-fridge and microwave, which came in handy during my stay. the walls are a bit thin, I could hear some noise from the hallway. Nothing major, but worth mentioning if you’re a light sleeper. The location is convenient, close to shopping, restaurants, and just off the highway. I’d recommend this hotel for both business and leisure travelers. Would definitely stay again!
Stayed 6 nights in Jun 2025

8/10 Good

Phalba

Stayed 1 night in May 2025

6/10 Okay

anis

Traveled with family
Liked: Cleanliness
Average over all
Stayed 2 nights in Jun 2025

10/10 Excellent

Tenaya, Philadelphia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My truck was stolen from the parking lot and I was not compensated in no kind of way. I even had to pay for police towing when my truck was recovered
Stayed 15 nights in May 2025

6/10 Okay

Hassen

Stayed 4 nights in Jun 2025

10/10 Excellent

Syed, Macungie

Liked: Cleanliness, staff & service
The air conditioning system was making alittle more noise then normal.
Stayed 1 night in Jun 2025

8/10 Good

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Thermostat in room was broken - no big deal. The tub/shower was one of the slipperiest/narrowest things ever - I’m amazed people don’t die daily in these - massive safety issue there. Room size was good - nice rooms, hotel is in good shape - a tiny bit dated.
Stayed 1 night in Jun 2025

8/10 Good

kenneth

Stayed 1 night in Jun 2025

2/10 Terrible

Tanaya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Ririn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

It was good overall

They let me to get early check in it was awesome But the tv was broken,the front desk let me change the room but freezer was froze Couldn’t put my ice cream and one of the light was broken
Stayed 1 night in Jun 2025

10/10 Excellent

Khalil

Stayed 2 nights in May 2025

4/10 Poor

Boris

Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was an easy quick check in, room was clean.
Stayed 1 night in Jun 2025

8/10 Good

Santina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Busy weekend at hotel and I must say I didn’t hear or have any complaints. Fairly quiet in halls and neighbors.
Stayed 2 nights in Jun 2025

10/10 Excellent

Darius, Philadelphia

Liked: Cleanliness, amenities, property conditions & facilities
Staff wonderful
Stayed 1 night in Jun 2025