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SpringHill Suites Philadelphia Willow Grove

3.0 star property

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Photo gallery for SpringHill Suites Philadelphia Willow Grove

Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Lobby
Pool
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
3900 Commerce Avenue, Willow Grove, PA, 19090
  • Speed Raceway
    ‪3 min drive‬
  • Willow Grove Park Mall
    ‪5 min drive‬
  • Abington Hospital - Jefferson Health
    ‪6 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 500 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds

  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 484.4 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 484.4 sq ft
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Hampton Inn Philadelphia / Willow Grove

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1000)
The price is $106
per night
$117 total
includes taxes & fees
Mar 10 - Mar 11
Hampton Inn Philadelphia / Willow Grove

About this property

SpringHill Suites Philadelphia Willow Grove

3-star Willow Grove hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available on request.
SpringHill Suites Philadelphia Willow Grove offers 155 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Willow Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1033 square feet (96 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

SpringHill Suites Philadelphia Willow Grove is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,033 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Philadelphia Hotel Willow Grove
SpringHill Suites Philadelphia Willow Grove
SpringHill Suites Willow Grove
Willow Grove SpringHill Suites
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
SpringHill Suites Philadelphia Willow Grove Hotel
SpringHill Suites Philadelphia Willow Grove Hotel
SpringHill Suites Philadelphia Willow Grove Willow Grove
SpringHill Suites Philadelphia Willow Grove Hotel Willow Grove

SpringHill Suites Philadelphia Willow Grove Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 96 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Antoinette

Traveled with partner
Disliked: Amenities, property conditions & facilities
Accommodations
Stayed 1 night in Nov 2024

6/10 Okay

Antoinette

Traveled with partner
Disliked: Amenities
I didnt like the hotel overall...they have change the way they use to do things
Stayed 1 night in Nov 2024

6/10 Okay

Antoinette

Traveled with partner
Disliked: Amenities
I dont like changes ro my reservations
Stayed 1 night in Nov 2024

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, Horrible! The chair at the desk in my room was filthy to the point where i put it in the hall for room service to get. I requested for my bedding to be fully changed, which they didn't. They made the bed with dirty sheets that i wanted changed. The place reminds me a souped up motel 6 or 8. I don't know how this place is apart of the Marriott chain 🤔. Do yourself a favor...stay somewhere else. Maybe the hotel next to it which is Fairfield suits ny Marriott...which is where i was going to switch to .
Stayed 6 nights in Nov 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When I got there, they asked me three times if I required a handicap accessible room and three times I said no. They gave me a handicap accessible room. I'll take the "L" on that because I went back and am saw that I actually reserved a handicap accessible room so I'm not sure why they asked three times. I certainly hope someone who actually needed one wasn't put out. The room was clean but the fitted sheet didn't stay on the bed. The pillows were flat and worn out. The couch was so uncomfortable it was unusable. The staff was very nice with the exception of the staff at breakfast. There was no coffee and no napkins but they yelled at the guy in front of me for using the wrong tongs on the sausage links. Disappointing for a Marriott Hotel. 3.5 stars, tops.
Stayed 1 night in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at the front desk when checking in.
Stayed 1 night in Nov 2024

8/10 Good

Marstarshia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
My daughter seen a mice in the hallway on the 2nd floor
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Maureen

Stayed 1 night in Oct 2024

2/10 Terrible

Anil

Stayed 8 nights in Sep 2024

4/10 Poor

Margarita

Disliked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service
It's a nice building, needs an update, room was tired looking. Pillows very uncomfortable, bed so-so. Ceiling fan dusty, black dust on all blades. Curtains dirty and stained. AC was a bit odd, set at 77F degrees and it would, get very warm at night. Our last night there the fire alarm went off twice, due to a leak in the system. Police and Fire came in no real rush sauntered around. the first time. 1.5 hours later it went off again and no one showed. No fault of the hotel, but we had numerous traveling soccer teams staying there. They would play hockey in the hallway outside of our room, screaming and banging on our door (at least). Called front desk, asked for someone to come and tell them to stop, no one ever showed, kids continued, even after we opened door and said something to them. No parents around.
Stayed 6 nights in Oct 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Lovely and helpful staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentlemen who checked me in at 1am was super nice and very courteous.
Stayed 2 nights in Oct 2024

2/10 Terrible

April

Disliked: Property conditions & facilities
Request towel in the morning received them at 11pm. Children were play doorbell dixie
Stayed 2 nights in Oct 2024

6/10 Okay

Valbona

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

8/10 Good

Mina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was an overall good experience, however there was always no coffee during breakfast and breakfast food was not filled often.
Stayed 1 night in Oct 2024

10/10 Excellent

Sayfura

Liked: Cleanliness, staff & service, property conditions & facilities
Good palace
Stayed 2 nights in Sep 2024

6/10 Okay

Aaliyah

Traveled with partner
Liked: Staff & service
1. there were no trash bags in the cans. 2. a roach ran across the carpet.
Stayed 2 nights in Oct 2024

2/10 Terrible

Zafear

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Aigul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
clean facilities
Stayed 3 nights in Sep 2024