SpringHill Suites Philadelphia Willow Grove

3.0 star property

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Photo gallery for SpringHill Suites Philadelphia Willow Grove

Exterior
Free daily buffet breakfast
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Lobby
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
3900 Commerce Avenue, Willow Grove, PA, 19090
  • Willow Grove Park Mall
    ‪5 min drive‬
  • Cairnwood Estate
    ‪8 min drive‬
  • Keswick Theatre
    ‪8 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪46 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 500 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 484.4 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 484.4 sq ft
  • Sleeps 5
  • 2 Double Beds

Similar properties

About this property

SpringHill Suites Philadelphia Willow Grove

3-star Willow Grove hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available on request.
SpringHill Suites Philadelphia Willow Grove offers 155 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Willow Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1033 square feet (96 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

SpringHill Suites Philadelphia Willow Grove is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,033 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Philadelphia Hotel Willow Grove
SpringHill Suites Philadelphia Willow Grove
SpringHill Suites Willow Grove
Willow Grove SpringHill Suites
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
SpringHill Suites Philadelphia Willow Grove Hotel
SpringHill Suites Philadelphia Willow Grove Hotel
SpringHill Suites Philadelphia Willow Grove Willow Grove
SpringHill Suites Philadelphia Willow Grove Hotel Willow Grove

SpringHill Suites Philadelphia Willow Grove Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 458 out of 1005 reviews
Rating 8 - Good. 241 out of 1005 reviews
Rating 6 - Okay. 114 out of 1005 reviews
Rating 4 - Poor. 94 out of 1005 reviews
Rating 2 - Terrible. 98 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for out of town visitors

Fantastic accommodations for our out of town friends visit. They loved their stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yvette, CHARLOTTE

Stayed 2 nights in Jan 2025

2/10 Terrible

Shih-Pin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
red stains on the wall, glared at by staff entire time.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Julian

Charged when I cancelled reservation
Stayed 5 nights in Feb 2025

10/10 Excellent

William

Stayed 1 night in Jan 2025

10/10 Excellent

Ivy

Stayed 1 night in Nov 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was quite loud. People yelling and running through the hallway at all hours. We did not have Wifi for two days because it was not working. The kitchen lacks any housewares that would make the kitchen useful. The refrigerator is dorm room sized. However, most concerning was the disregard for security. My husband's key card would not open one of the auxiliary doors to outside. He asked the front desk to assist with the issue. Without asking for identification or even his name, they reprogrammed his card. He could have been anyone.
Stayed 3 nights in Feb 2025

4/10 Poor

Aliya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just was not a good experience from breakfast to room and the service
Stayed 1 night in Feb 2025

10/10 Excellent

Katrice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was stellar, and I especially like how the room was set up like a little apartment. It's the first time I had a room with the bathroom area near the back of the room near the sleeping area. I also loved how the bathroom vanity was separate from the shower and commode area. Having the work area separate from the living area was also a very thoughtful touch. Thoroughly enjoyed my stay. Would definitely stay again !!
Stayed 1 night in Feb 2025

10/10 Excellent

Teona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, friendly stuff. Great experience

10/10 Excellent

Henrry Ulises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Scott

Liked: Property conditions & facilities
The price was good, but the property is older and I needed a real spoon and they couldn't come up with one. Promised room make up every two days but only did once over a five day span.
Stayed 5 nights in Feb 2025

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service
Stayed 1 night in Feb 2025

10/10 Excellent

Oluwatobi

Stayed 1 night in Jan 2025

4/10 Poor

Craig

Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service

Nice place for price

Let us check in VERY early, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Leeritta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the smell of weed in my room and throughout the hallway. Other than that it was a great stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is kind of tucked away in a quiet area and I love that it is.
Stayed 1 night in Jan 2025

10/10 Excellent

SAMUEL

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and room was comfortable and well maintained.
Stayed 2 nights in Jan 2025