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The Ritz-Carlton, Philadelphia

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Philadelphia

Lobby
Exterior
Lounge
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Air conditioning
  • Spa
  • Housekeeping
  • Laundry

Explore the area

Map
Ten Avenue of the Arts, Philadelphia, PA, 19102
  • Love Park
    5 min walk
  • City Hall
    6 min walk
  • Reading Terminal Market
    7 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    26 min drive

Room options

View all photos for Club Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

  • 815 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 Double Bed

  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 Bedroom

  • 815 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Luxury Suite, 1 Bedroom

  • 900 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Double Bed (Ritz-Carlton,Club Level)

49-inch flat-screen TV with premium channels, TV, pay movies

Club Suite, 1 Double Bed (Ritz-Carlton,Club Level)

  • City view
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom

  • 815 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (Governor Suite, Club Lounge Access)

Club Suite, 1 Bedroom (Governor Suite, Club Lounge Access) | Living room | 49-inch flat-screen TV with premium channels, TV, pay movies

Club Suite, 1 Bedroom (Governor Suite, Club Lounge Access)

  • 1050 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom (Club Level)

Presidential Suite, 1 Bedroom (Club Level) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 Bedroom (Club Level)

  • 1235 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

W Philadelphia

Pool
Spa
Pet friendly
Free WiFi
4.3 out of 5, Excellent, (751)
The price is $413
per night
$481 total
includes taxes & fees
Dec 11 - Dec 12
W Philadelphia

About this property

The Ritz-Carlton, Philadelphia

5-star hotel in Center City
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and valet parking. Housekeeping is available on request.
The Ritz-Carlton, Philadelphia offers 301 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 49-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Richel D’Ambria Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
The Ritz-Carlton, Philadelphia features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers spa services, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, Philadelphia is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon.
Aqimreo - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; USD 4 to 35 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aqimreo

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in bathtub (33 inches high)
  • Grab bar near toilet (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 30 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 35.00 per person
  • Fee for in-room wireless internet: USD 12.00 per day (rates may vary)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 314863

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Philadelphia Ritz-Carlton
Ritz-Carlton Hotel Philadelphia
Ritz-Carlton Philadelphia
Ritz-Carlton Philadelphia Hotel
The Ritz Carlton, Philadelphia
The Ritz-Carlton, Philadelphia Hotel
The Ritz-Carlton, Philadelphia Philadelphia
The Ritz-Carlton, Philadelphia Hotel Philadelphia

The Ritz-Carlton, Philadelphia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 632 out of 1034 reviews" "
Rating 8 - Good. 191 out of 1034 reviews" "
Rating 6 - Okay. 108 out of 1034 reviews" "
Rating 4 - Poor. 57 out of 1034 reviews" "
Rating 2 - Terrible. 46 out of 1034 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Reid

Stayed 1 night in Aug 2024

10/10 Excellent

Paul, Hatboro

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class - every aspect.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Aug 2024

10/10 Excellent

Bency, TROY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Sheng, Markham

Liked: Cleanliness, staff & service
it is just okay
Stayed 1 night in Aug 2024

10/10 Excellent

Aimee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Not up to Ritz standard
Hotel was not the standard of a Ritz brand. 1/2 of the outlets in the room didn’t work (literally the top plug worked but the bottom didn’t) and the fridge didn’t work. Check out is 12 noon; however, housekeeping knocked on the door at 10:45am asking if we were checking out - even with the privacy sign on the door. Again, not up to Ritz brand.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Fabulous stay Loved everything.
Stayed 1 night in Aug 2024

4/10 Poor

Dwayne

Liked: Cleanliness
Disliked: Staff & service
Disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs upkeep
Mattress was soft and the pillows were flat. It seems like the hotel hasn’t kept up. The towels were Holiday Inn grade more than Ritz Carlton grade.
Stayed 1 night in Aug 2024

10/10 Excellent

Rakhee

Stayed 3 nights in Jul 2024

10/10 Excellent

Jovanna, hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture was beautiful. It is across the street from City Hall. The hotel staff were all very polite and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

jon-Paul

Stayed 1 night in Jun 2024

4/10 Poor

Christene

Disliked: Staff & service
Do not recommend
For the price point, service was very poor from the valet moving from one side to another so not knowing where to go, to no one directing where to check in. Additionally the water pressure is horrible, could barely get clean in the shower. Our room was at the end of the hallway and there is an adjacent rooftop bar that no one mentioned to us that we would be hearing music all night long from. This is second time that I was disappointed at the Philly Ritz, last time was a few years ago and we have had many quality stats at other Ritz Carltons in other cities so wanted to give it another chance, however for the service and quality of room received between room, valet and room service dinner (a burger and sandwich) we spent close to $1k to be very disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2024

2/10 Terrible

Sandi

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We found a dead bug and dried blood on the sheets! The AC broke and the hotel lost power so we could not use elevator.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Claudette

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Arianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and hotel
Stayed 1 night in Jul 2024