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The Ritz-Carlton, Philadelphia

5.0 star property

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Photo gallery for The Ritz-Carlton, Philadelphia

Exterior
Lobby
Lounge
Lounge
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Breakfast available
  • Room service
  • Parking available

Explore the area

Map
Ten Avenue of the Arts, Philadelphia, PA, 19102
  • City Hall
    ‪6 min walk‬
  • Reading Terminal Market
    ‪7 min walk‬
  • Pennsylvania Convention Center
    ‪9 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪26 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Lounge

Club Room, 1 King Bed

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom, Non Smoking

  • 815 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 Double Bed

  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 Bedroom, Non Smoking

  • 815 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Luxury Suite, 1 Bedroom

  • 900 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom

  • 815 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Non Smoking

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Double Beds, Non Smoking

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

W Philadelphia

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (824)
The price is $312
per night
$363 total
includes taxes & fees
Feb 21 - Feb 22
W Philadelphia

About this property

The Ritz-Carlton, Philadelphia

5-star hotel in Center City
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and valet parking. Housekeeping is available on request.
The Ritz-Carlton, Philadelphia offers 301 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 49-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Richel D’Ambria Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
The Ritz-Carlton, Philadelphia features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers spa services, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, Philadelphia is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon.
Aqimreo - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 70 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; USD 4 to 35 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aqimreo

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in bathtub (33 inches high)
  • Grab bar near toilet (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 30 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 35.00 per person
  • Fee for in-room wireless internet: USD 12.00 per day (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 314863

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Philadelphia Ritz-Carlton
Ritz-Carlton Hotel Philadelphia
Ritz-Carlton Philadelphia
Ritz-Carlton Philadelphia Hotel
The Ritz Carlton, Philadelphia
The Ritz-Carlton, Philadelphia Hotel
The Ritz-Carlton, Philadelphia Philadelphia
The Ritz-Carlton, Philadelphia Hotel Philadelphia

The Ritz-Carlton, Philadelphia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Stayed 3 nights in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nahid, Margate City

Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities
Good option for downtown Philly. Room needed some update and maintenance but overall would come again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mariecrist

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Susan, Oak park

Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such nice staff and amazing surroundings!
Stayed 2 nights in Sep 2024

2/10 Terrible

Hubert

Disliked: Cleanliness, property conditions & facilities
I couldn’t take a a bath in the bath tub because it had rust.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Mark

Stayed 1 night in Sep 2024

2/10 Terrible

Kerry-Ann, Brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luke

Stayed 1 night in Aug 2024

8/10 Good

Ariella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Stephanie, Oklahoma City

Traveled with partner
Disliked: Amenities
unfortunately, the hotel fell short of our expectations. The property is aging and the rooms were subpar. Our shower door was broken as was the in room iron. We probably will stay elsewhere for our next visit.
Stayed 3 nights in Sep 2024

4/10 Poor

Anurag

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely, perfect ❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Thomas Lee

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Lots of fees charged without notice like pet fee. Also gym needs upgrade not impressive. Room service took a long time and had to call 4 times Too expensive
Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ted

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not at Ritz standard. It was awful, feels like being scammed, will never stay again and seriously reconsidering any future Ritz stays. Run-down property, unfriendly and unhelpful staff. Had to try (unsuccessfully) to fix a bunch of issues the minute we arrived through when we left (the paid internet is terrible, the valet locations are complicated, room fridge broken, movies don’t work, restaurant extremely slow, hotel loses record of booking deal and adds bogus charges after check out). We spent the whole time on edge working on all these issues and missed precious family time. Oh, and the concierge will say, “no worries” and insert an apology on your behalf for their issues and lack of interest in fixing them.
Stayed 1 night in Aug 2024

10/10 Excellent

Reid

Stayed 1 night in Aug 2024

10/10 Excellent

Paul, Hatboro

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class - every aspect.
Stayed 1 night in Aug 2024