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The Windsor Suites

4.0 star property

Choose dates to view prices

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
City view
Fountain
Premium bedding, pillowtop beds, in-room safe, individually decorated
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service

Explore the area

Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Pennsylvania Convention Center
    ‪8 min walk‬
  • Reading Terminal Market
    ‪10 min walk‬
  • Rittenhouse Square
    ‪11 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Studio, 1 King Bed (Premium Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Studio, 1 King Bed (Premium Club Level)

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom

  • 850 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Premium Club Level, Murphy)

Club Room (Premium Club Level, Murphy) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Room (Premium Club Level, Murphy)

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Room, 2 Queen Beds (Skyline Club Level)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level)

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom

  • 850 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level, Murphy)

Club Suite, 1 King Bed (Skyline Club Level, Murphy) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite (Discovery)

  • 970 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Balcony

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Studio, 1 Double Bed

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

  • 700 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior

Club Quarters Hotel Rittenhouse Square, Philadelphia

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (3954)
The price is $109
per night
$126 total
includes taxes & fees
Apr 23 - Apr 24
Club Quarters Hotel Rittenhouse Square, Philadelphia

About this property

The Windsor Suites

4-star hotel in Center City
2 restaurants, 2 bars/lounges, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a seasonal outdoor pool.
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The Windsor Suites features a fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3544 square feet (329 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, a library, and a vending machine. Parking is available onsite for a surcharge.

The Windsor Suites has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 11:00 AM on weekends.
Con Murphy’s Irish Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,544 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 216536

We should mention

The seasonal pool will be open from April to November
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1074 out of 1724 reviews
Rating 8 - Good. 320 out of 1724 reviews
Rating 6 - Okay. 165 out of 1724 reviews
Rating 4 - Poor. 72 out of 1724 reviews
Rating 2 - Terrible. 93 out of 1724 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only issue was the $55 valet fee i didn’t know about
Stayed 1 night in Dec 2024

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great. They even allowed me early check in at 2pm when a room was free. Only issue was that the room I had was very cold. HVAC man come up with a space heater which really helped.
Stayed 1 night in Jan 2025

10/10 Excellent

Frank, Hickory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check- in with Andrea was perfect
Stayed 5 nights in Jan 2025

8/10 Good

Sienna

Stayed 3 nights in Dec 2024

6/10 Okay

Kelvin

Traveled with partner
Excellent location
Stayed 2 nights in Dec 2024

10/10 Excellent

Dache

Stayed 1 night in Dec 2024

8/10 Good

Lilibeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it had more complemetery things for vip.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windsor was great! Very friendly and great location.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. AMAZING price.
Stayed 1 night in Dec 2024

8/10 Good

Danna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Windsor Suites Skyline Club! The views from both my hotel room and the observation lounge were absolutely stunning. The staff was attentive and quick to honor any requests, and the entire property was impressively clean. My only tiny disappointment was that on the first day, they had a specific type of muffin in the observation lounge that I loved, but it wasn’t offered the other two days. Overall, it was a fantastic experience, and I would definitely return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

gentian

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location, The building is old but acceptable, the bathroom very old stile, the elevators dirty.
Stayed 1 night in Jan 2025

10/10 Excellent

Zoe C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were nice, but the rooms were mediocre. Our bed headboard was tore up, water stains everywhere, and the walls were paper thin.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness
Love it
Stayed 1 night in Jan 2025

6/10 Okay

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Planned this trip for a Christmas present to watch the Eagles play! Booked the skyline club suite and it said we can bring pets and so we did ! Checked in and was told we can’t have a dog on the 24th floor. So we got pushed 12 flights down . I was very disappointed in this as it never stated we can’t bring a pet on the 24th. Anyways the staff was very nice and the room we got was nice but the shower was no fun. To little water pressure and to get the hot water on was a pain ! Was happy there was a peloton in the gym though .
Stayed 2 nights in Dec 2024

10/10 Excellent

Timmy, East Orange

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Neil

Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Brian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Philadelphia December Stay
The beds and sofa bed were extremely uncomfortable. The shower did not have good water pressure.
Stayed 3 nights in Dec 2024

2/10 Terrible

Stefan

Stayed 2 nights in Dec 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view in a great location
My experience was wonderful. One day I just wanted to sleep in so I denied room services. I'm not sure if they thought I was denying services for my entire stay, but I did have to contact them to clean the room. Also, I was told my deposit would be back in my account after check out but it's been a few days and still no return.
Stayed 3 nights in Dec 2024

8/10 Good

Abigayle

Stayed 2 nights in Nov 2024

4/10 Poor

Joel

Heat didn’t work in the building, no screen or window lock, check despite being scheduled for 4 was delayed 30 min from 5-5:30.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Desmond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a very nice stay. Just be aware parking at the hotel is $55 for valet parking. There are parking lots around the hotel, but can be a little pricey as well, around $40 per night. No convenient place to drop off or check in.
Stayed 1 night in Dec 2024