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The Windsor Suites

4.0 star property

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
2 bars/lounges
Fountain
Terrace/patio
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
$220
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Pennsylvania Convention Center
    ‪6 min walk‬
  • Place, Rittenhouse Square
    ‪9 min walk‬
  • Place, Reading Terminal Market
    ‪10 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Skyline Club Level)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Skyline Club Level)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Skyline Club Level)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline Club Level)

  • 250 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline Club Level Murphy)

  • 300 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite (Discovery)

  • 970 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (2 Doubles)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (2 Doubles)

8.4 out of 10
Very good
(8 reviews)
  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (King)

9.2 out of 10
Wonderful
(13 reviews)
  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed (Club Level)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Studio, 1 King Bed (Club Level)

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room (Club Level Murphy)

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(29 reviews)
  • 450 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio Suite, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 450 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Studio, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Studio, 2 Double Beds

  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Balcony

8.6 out of 10
Excellent
(18 reviews)
  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

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About this property

The Windsor Suites

4-star hotel in Center City
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool, and conference space are onsite.
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The Windsor Suites features a fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 2072 square feet (192 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

The Windsor Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 11:00 AM on weekends.
Con Murphy’s Irish Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 216536

We should mention

The seasonal pool will be open from April to November
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1426 out of 2241 reviews
Rating 8 - Good. 419 out of 2241 reviews
Rating 6 - Okay. 202 out of 2241 reviews
Rating 4 - Poor. 85 out of 2241 reviews
Rating 2 - Terrible. 109 out of 2241 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Loren

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not as advertised…

The room we got was not what the pictures showed. The toilet was loose and there was no toilet paper and the toilet paper holder was broke. The shower handle didn’t operate properly. It was scolding or freezing. Also, the waterfall part didn’t even work. The “club” room was used buy everybody that went to the pool because the doors didn’t shut properly so not much was available as far as snacks or breakfast stuff. The room also did not have USB C charging ports. Needs some updating. The only good thing was the valet staff was super helpful and friendly. Def won’t be staying at a Windsor again. Kind of felt cheated out of my money.
Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming and helpful! I will definitely come back to this location!!
Stayed 1 night in Jul 2025

10/10 Excellent

Kerri S

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This establishment offers a comfortable stay, with the sole improvement suggestion being the air conditioning unit. The room’s temperature was excessively high, making it challenging to obtain restful sleep.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Jul 2025

4/10 Poor

Melissa

Disliked: Staff & service

Never coming back

Reception wasn't very helpful, hotel over rated for the price of the room..
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just had an amazing stay here. Loved the rooftop pool. All facilities excellent.
Stayed 2 nights in Jul 2025

6/10 Okay

Nasir

Stayed 1 night in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!!
Stayed 2 nights in Jul 2025

10/10 Excellent

JAYME, jackson Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Shelbi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Baylea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be coming back to the Windsor every time we go to Philly from now on! As my husband said, “Why stay anywhere else?” It is an absolutely amazing place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
had a great stay! Water Pressure (in multiple rooms) is very very weak.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Catherine

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Kearra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful!
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Very well located. Staff were very friendly and helpful. Room was clean, comfortable, well stocked. Highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Zhoomart

Stayed 1 night in Jul 2025

8/10 Good

PAIGE EDWIN

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

david

Stayed 1 night in Jul 2025