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City View Twin Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

City View Family Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

City View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

No View Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City View Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Ban Ban Hotel features a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 1658 square feet (154 square meters) include conference space. This business-friendly hotel also offers a children's pool, tour/ticket assistance, and concierge services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite secured valet parking is complimentary.

Ban Ban Hotel has designated areas for smoking.

  • Couples/private dining
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Secured parking
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free valet parking
  • Computer station
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 154
  • Number of meeting rooms - 1
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • Number of restaurants - 4
  • Concierge services
  • Conference space size (feet) - 1658
  • Designated smoking areas
  • Banquet hall
  • Pool umbrellas
  • Total number of rooms - 140
  • Lifeguard on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms

Room Amenities

Ban Ban Hotel offers 140 air-conditioned accommodations with minibars and safes. LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Free dial-up internet access
  • TV size: 32
  • Rainfall showerhead
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free valet parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Chinese & Khmer Restauran - This restaurant serves breakfast, lunch, and dinner.

Restaurant Breakfast - This buffet restaurant serves breakfast only. Open daily.

Ban Ban Coffee - Onsite coffee shop. Open daily.

Pub & Western Restaurant - This restaurant serves dinner only. Happy hour is offered. Open daily.

Ban Ban Sky Bar - Onsite restaurant. Happy hour is offered. Open daily.

Spa Services

The onsite spa has 21 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

  • Number of treatment rooms 21
  • Couples treatment rooms
  • Massages

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: USD 15.00 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 12:30 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 6 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

Guests must provide health documentation

Guests must provide proof of COVID-19 vaccination

Minimum age for proof of COVID-19 vaccination requirement: 6

UnionPay

COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Property does not offer onsite COVID-19 testing

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are not cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 6:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

At check-in, guests must provide a record of full COVID-19 vaccination.

The COVID-19 vaccination record requirement applies to all guests aged 6 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

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