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Chaiya Palace Hotel

4.0 star property

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Photo gallery for Chaiya Palace Hotel

Enjoy a refreshing swim with a stunning city view from our rooftop pool.
Surrounded by lush greenery and a decorative statue, this space features a central water feature and large windows offering a view of the adjacent area.
Experience the unique blend of culture and serenity in our lobby, featuring a bronze statue, a tranquil garden, and a spacious, open design.
Enjoy a meal with a city view from the dining area, featuring a long table and bar with glassware on display.
Enjoy panoramic city views from this rooftop terrace with a sleek table and contemporary railings.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
N100, Street 266, Chaktomuk, Daun Penh, Phnom Penh, 120208
  • NagaWorld Casino
    ‪7 min walk‬
  • Independence Monument
    ‪9 min walk‬
  • Royal Palace
    ‪9 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Triple Room, 1 Bedroom, City View

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Triple Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Triple Room, 1 Bedroom, City View

Premier Triple Room, 1 Bedroom, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Premier Triple Room, 1 Bedroom, City View

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premier Deluxe Twin Room

1 bedroom, premium bedding, pillowtop beds, minibar

Premier Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premier Deluxe Double Room

Premier Deluxe Double Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Premier Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Chaiya Suite

Chaiya Suite | 1 bedroom, premium bedding, pillowtop beds, minibar

Chaiya Suite

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Chaiya Palace Hotel

4-star hotel in Phnom Penh City Centre
This hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Change of towels is available on request.
Chaiya Palace Hotel offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Phnom Penh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Kesar Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Chaiya Palace Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers spa services, tour/ticket assistance, and a garden. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

Chaiya Palace Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Chaiya Palace Hotel has a restaurant on site.

Languages

English, Japanese, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Tile flooring in room

More

  • 15 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.5 per person
  • Airport shuttle fee: USD 15 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chaiya Palace Hotel Hotel
Chaiya Palace Hotel Phnom Penh
Chaiya Palace Hotel Hotel Phnom Penh

Chaiya Palace Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 69 out of 80 reviews
Rating 8 - Good. 11 out of 80 reviews
Rating 6 - Okay. 0 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all would like to thank every one at the chiya palace hotel for making part of our stay a wonderful one . Excellent Hotel in the heart of Phnom Penh close to so many restaurants and coffee shops, Grand palace, temples,mall and night markets and mekong river, the staff is so friendly and helpful, the food and drinks are so good and we enjoyed the pool and the view , I highly recommend this hotel this is definitely not my last time I will surely be back thank you once again ... Jasmin and Erick

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot phnom penh

Wonderful hotel in a nice spot. Easy to get around phnom penh. Good pool, good restaurant, nice staff and laundry was very affordable. Good price too
Stayed 2 nights in Apr 2025

10/10 Excellent

Philipp

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever. They allowed us to check-in ahead of time and even granted us a few hours more on check-out. Loved the bed and swimming pool. Would stay again, highly recommended!!
Stayed 1 night in Mar 2025

10/10 Excellent

Maurizio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great very friendly staff. Breakfast was ok
Stayed 1 night in Mar 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great warming and welcoming staff who go out of their way to ensure your comfort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing & the place is brand new & spotless. The food in the restaurant was delicious & the views from the roof were great. Every request was taken care of & the place is exceptionally well run. Pool was lovely!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rithy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the atmosphere, great staff, great price, great entertainment.
Stayed 1 night in Feb 2025

10/10 Excellent

sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was great and consistent for digital nomad work. Breakfast was simple but good options for western and eastern. Staff was absolutely wonderful. Rooms are spotless and modern. Ac was great. Rooftop pool was really beautiful and clean. The views from top restaurant area including breakfast or rooftop bar oranywhere in the hotel really are stunning. Great place to walk at night with beautiful fountains and pagodas. Great place to jog and exercise and right behind hotel is a ton of street food vendors. Basically your own local night market. Riverfront is also easily walkable and safe.. we will dedifinitely stay here anytime we visit.

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff. Location also fantastic, close to everything. Pool area very small and barely any sunbeds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ly, hinchinbrook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,friendly staff and clean
Stayed 2 nights in Feb 2025

4/10 Poor

SIEW CHIAO

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location good, services super dumb up. Room amenities not value for money. Shower area water drainer not good, water flow to WC. Breakfast area small need to wait, view area are good. Birthday decorations are good with free, but flower with spider. Room 503 aircond problem can't resolve and hotel room fully didn't change room for us. Next day room change to 303 air-conditioning are working well but room bed with small insects and flower mosquitoes. Overall staff services are good. Location good. Thanks.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, excellent service, communication, welcome and assistance
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very friendly and helpful staff. Nice rooftop pool with amazing views. Walkable. Spacious room and bathroom.
Stayed 3 nights in Feb 2025

10/10 Excellent

andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Top Notch! Everyone from the front staff, kitchen, housekeeping and manager were so helpful, friendly and amazing. I have travelled through Cambodia and this was by far the BEST place I have stayed in . Super clean, great breakfast, wonderful pool. I would recommend this place in a heartbeat. It has been such a great experience here in Cambodia!
Stayed 5 nights in Jan 2025

10/10 Excellent

Martin, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were very nice. Pool was not really for swimming more for cooling down. Strange shape. Room was very comfortable.
Stayed 7 nights in Jan 2025

10/10 Excellent

Nenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendliest hotel staff I've ever met

I cannot recommend this hotel enough. The staff were the FRIENDLIST people I have ever met. Always smiling, it was impossible not to be happy. So accommodating too. We had a very spacious room, which was really clean. The pool area was really nice, and the pool was so refreshing after exploring the city. Great location for walking to all the must see spots.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a good location, nice staff, very brand new hotel with good restaurant and beautiful pool.
Stayed 3 nights in Dec 2024

10/10 Excellent

Naadei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome facilities. It looks just like the photos! Will definitely recommend to friends looking to visit PP
Stayed 4 nights in Dec 2024

10/10 Excellent

Vann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we walked in, we were greeted with a friendly smile and offered a hot towel, fruit juice, and fresh fruit. The property was beautiful and had an amazing view from the rooftop pool and restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

NICK, North York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No gym. 13th floor swimming area is bit small. Stairs bit too steep for children.
Stayed 1 night in Dec 2024

10/10 Excellent

Vineeta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, close proximity to all attractions and easy to hire tuk tuk. Sam was very friendly and arranged the care hire to Siem reap.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wataru

Stayed 4 nights in Dec 2024

10/10 Excellent

Jamie-Leigh

Stayed 3 nights in Nov 2024

8/10 Good

Agnes Lim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

EXCELLENT SERVICE

Stayed 1 night in Oct 2024