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Diamond Palace Hotel

3.0 star property

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Photo gallery for Diamond Palace Hotel

Front of property - evening/night
Pillowtop beds, minibar, individually furnished, desk
Lobby
Aerial view
Interior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
#128 E3-E4, Street Sothearos, Khan Chamkamorn, Phnom Penh, 00855
  • AEON Mall
    ‪4 min walk‬
  • Riverside
    ‪7 min walk‬
  • Cambodia-Vietnam Friendship Monument
    ‪11 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, minibar, individually furnished, desk

Deluxe Double Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, minibar, individually furnished, desk

Standard Room, 1 King Bed

  • 194 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, No Windows

Pillowtop beds, minibar, individually furnished, desk

Standard Double Room, No Windows

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, No Windows

Pillowtop beds, minibar, individually furnished, desk

Standard Twin Room, No Windows

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Pillowtop beds, minibar, individually furnished, desk

Superior Double Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Pillowtop beds, minibar, individually furnished, desk

Superior Twin Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

About this property

Diamond Palace Hotel

3-star Phnom Penh hotel, connected to a shopping center in Chamkar Mon
This hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
Diamond Palace Hotel offers 23 air-conditioned accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Diamond Palace Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

Chinese (Mandarin), English, French, Japanese, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Diamond Palace Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15 per vehicle (one way)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Diamond Palace Hotel
Diamond Palace Hotel Phnom Penh
Diamond Palace Phnom Penh
Diamond Hotel Phnom Penh
Diamond Palace Hotel Hotel
Diamond Palace Hotel Phnom Penh
Diamond Palace Hotel Hotel Phnom Penh

Diamond Palace Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 101 reviews
Rating 8 - Good. 39 out of 101 reviews
Rating 6 - Okay. 37 out of 101 reviews
Rating 4 - Poor. 13 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Nini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A simple place n considerably good. Convenient for me to go where i expected. So its worth my stay.
Stayed 3 nights in Mar 2019

8/10 Good

Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Stayed 1 night in Mar 2019

10/10 Excellent

Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, near everything.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Overall the hotel wasn't bad but it definitely felt a little seedy and when I opened the fridge some bugs came scrambling out. Staff was nice though and the balcony was quite spacious. The room never got cleaned while I was there but come to find out I the end of our stay we needed to leave the key with the front desk if we wanted cleaning.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, clean and comfortable.
Our room was on the 4th floor with balcony facing the main road but little or no noise to speak of. Very clean room with fridge and TV and hanging space for clothes. Bathroom/shower/toilet all on same level which was a welcome change from having to step into shower over bath at other places we have stayed at in Cambodia. Would suit elderly or people with physical impairment where there was limited leg movement. Staff were friendly and the breakfast was adequate from a choice of seven dishes. Coffee or juice included. Hotel represented good value for a capital city. Tuk Tuk transport readily available from the hotel to sights around town. Some really good restaurants in lane ways nearby ..just explore to find them. Would stay again at this hotel.
Stayed 5 nights in Aug 2017

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort
Not advised that room would be windowless. We blame hotel.com for this! Bathroom door hinge broken so couldn't, close. No kettle so no tea coffee facilities as advertised. Not really sure why hotel.com would want to associate itself with a hotel like this. Irrespective of price there is a minimum standard you should expect. We believe this fell short of that.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to the mall
Thy are renovating the hotel there was no hot water I needed to call the response every time for hot water

8/10 Good

Garrie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with lots of resturants within 5 mins walking distance. Breakfast in the hotel was boring. Hotel lobby has a musky smell.

10/10 Excellent

Wayland, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe Double Room is spacious
I booked the Deluxe Double Room and it was very spacious with a couch and coffee table so you can entertain guests. There's also a balcony with seating for two that serves the same purpose. They don't list the room size, but I would say the room was about 30 m2. There's an ATM next to the hotel. Exit the hotel, turn right and there's some Korean restaurants. Turn left there's an expensive Japanese restaurant. Across the street is the Poki Poke Japanese fast food restaurant. Attached to the restaurant is a baguette place. If you don't eat carbs, you can have them make any of the baguettes without the baguette. Like egg, cheese, ham, and bacon.

4/10 Poor

Oon Poh, singapore

Disliked: Cleanliness, property conditions & facilities
Opposite a primary school/ Old hotel, toilet needs upgrading as water seepage from shower area makes the whole floor wet. Need a 30mins walk to the Riverside area and 20mins to Independence Monument. Surrounding area, mostly massage shops.

4/10 Poor

Beverly, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam
Huge disappointment. I had booked the superior double bedroom and paid for the extra for the upgrade and for a balcony. I arrived in the room, it was absolutely nothing like the picture. It was old, the walls were terrible looking and there were no cupboards or drawers for my clothes, just 2 miserables hangers hanging on one bar attached to the wall. On top of that, I did not have my own balcony like what I had paid for. It turned out to be only a room close to it, but a balcony accessible to the entire floor. I paid for a room that I never had.

8/10 Good

kean mean, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay @ Diamond Palace
There is a local market nearby where one can buy fruits. There are other hotel restaurants nearby as well. This hotel does not serve lunch or dinner, only breakfast.

8/10 Good

kean mean, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond Palace Hotel location
Hotel is far from Central Market but the latest mall AEON mall is nearby.

8/10 Good

kean mean, singapore

Liked: Staff & service, property conditions & facilities, room comfort
Stay at Diamond Palace Hotel
Hotel rooms are generally clean. The flooring however gets dirty easily so need to wear footwear. Food is available nearby as hotel serves breakfast only.

8/10 Good

Dewy, Bolton England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasing
I found this accommodation to be excellent value for money,in a convenient location. The room was very clean,and the staff were very helpful,and could speak English

6/10 Okay

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food, big room, near Royal Palace
It's a budget hotel but provides a continental breakfast with some choices, should try the ice coffee!!! We spent 4 nights there, nothing complain...2 thumbs up!!! Except for the neighborhood is full of massage places and it's a dangerous area for man who's walking alone at night!!!

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Not recommend
Room cleanses is ok but hot water not working properly. Breakfast serve is terrible.

8/10 Good

Stefan, NYC

Liked: Cleanliness, staff & service, room comfort
Great location, Good hotel, Not very friendly
The hotel is located walking distance from a lot of attractions in Phnom Penh, on a street filled with legit massage places, convenient store and tuk-tuks, but it also offers a quiet night sleep. When we arrived to the hotel, the front desk person was trying to charge us extra for an additional breakfast because when I booked the room, I didn't change the number of people staying from 1 to 2 (even thou that wouldn't have changed the price of the reservation). After a long traveling day, I had to spend another half hour to explain this gentleman that the price of the room is the same whether you have 1 or 2 people sleeping in the king bed. He finally agreed and we went into the room where I had to learn how to maneuver the most temperamental shower head I have ever seen in my entire life. The room was clean. Overall experience is good. This hotel really need to tell their staff that the customer is always right if you want people to return.

6/10 Okay

auron

6/10 Okay

Auronchew, Malaysia

Liked: Cleanliness
Disliked: Staff & service
Everything is no bad, just the service is bad, cause me order the breakfast, then waiting for a 30min, still no yet, then asking, they forgot my breakfast.....

4/10 Poor

KT, Mountain View, CA

Disliked: Property conditions & facilities, room comfort
Average hotel for the price
Room was very basic and reasonably clean. One of the worst showers I have ever encountered in a hotel room. Very low and kept falling out of the shower hook.

8/10 Good

Al, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean rooms
A nice hotel, a bit out the way but we rented a bike so no problems. Room was clean and comfy, no windows though. Breakfast was suffice. The staff were friendly.

6/10 Okay

John, Melbourne VIC, Australia

Liked: Staff & service, room comfort
Reasonable for price.
Hotel OK though area not very good, but fairly easy to get to main attractions and nightlife/restaurants.Overall i would prefer elswhere.