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Frangipani Royal Palace Hotel

4.0 star property

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Photo gallery for Frangipani Royal Palace Hotel

Outdoor pool, pool umbrellas
Deluxe Room, Park View | Minibar, in-room safe, individually decorated, individually furnished
Lobby sitting area
Front of property
Outdoor pool, pool umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Parking included
  • Room service

Explore the area

Map
# 27 St. 178, Sangkat Cheychumneas, Kaun Daun Penh, Riverfront, Phnom Penh, 12300
  • National Museum of Cambodia
    ‪1 min walk‬
  • Royal Palace
    ‪2 min walk‬
  • Riverside
    ‪3 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, Park View

Deluxe Room, Park View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Park View

  • 534 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Palace View Balcony

Royal Palace View Balcony | Minibar, in-room safe, individually decorated, individually furnished

Royal Palace View Balcony

  • 605 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, 2 Twin Beds

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Frangipani Royal Palace Hotel

4-star hotel in Phnom Penh City Centre
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Frangipani Royal Palace Hotel offers 72 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. 24-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Plumeri Spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Frangipani Royal Palace Hotel features an outdoor pool and complimentary bicycles. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 2 meeting rooms, and limo/town car service. This Art Deco hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an area shuttle within 15 km and an airport shuttle (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Frangipani Royal Palace Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Frangipani Royal Caffe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Frangipani Royal Sky Bar - This rooftop bar overlooks the pool and garden and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Frangipani Royal SkyLoung - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 15 km
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 7 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Frangipani Royal Caffe
  • Frangipani Royal Sky Bar
  • Frangipani Royal SkyLoung

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Handrails in stairways (39 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 15 per vehicle (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property does not permit visitors in guestrooms.

We should mention

Only registered guests are allowed in the guestrooms
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Frangipani Palace
Frangipani Palace Hotel
Frangipani Royal Hotel
Frangipani Royal Palace
Frangipani Royal Palace Hotel
Frangipani Royal Palace Hotel Phnom Penh
Frangipani Royal Palace Phnom Penh
Frangipani Royal Palace
Frangipani Royal Palace Hotel Hotel
Frangipani Royal Palace Hotel Phnom Penh
Frangipani Royal Palace Hotel Hotel Phnom Penh

Frangipani Royal Palace Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 158 out of 488 reviews
Rating 8 - Good. 204 out of 488 reviews
Rating 6 - Okay. 96 out of 488 reviews
Rating 4 - Poor. 23 out of 488 reviews
Rating 2 - Terrible. 7 out of 488 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

David, Issaquah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very attentive staff. Excellent breakfast. Fantastic rooftop bar.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are EXCEPTIONAL, really wonderful people.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very accommodating staff. We booked our tour and transport through the hotel and were very happy with our guide. When we needed to get to the airport early, they packed us a takeaway breakfast box. Only issue we had was that the wifi didn't really reach out room, but other than that, it's a great hotel in a fantastic location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob, York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the hear of Phnom Penh
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the Frangipani Royal Palace hotel. My upgraded room was spacious overlooking the Royal Palace. The included buffet breakfast was excellent, Western and Asian choices, as well as a chef to prepare eggs to orde4 as requested. The front desk staff,Po and Leayang, were friendly, professional, and knowledgeable. I will stay there again and I highly recommend it.
Stayed 8 nights in Sep 2024

10/10 Excellent

Jacob, York

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again and will return soon
Stayed 2 nights in Sep 2024

10/10 Excellent

Donald Kerr, Lochgilphead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable in a good location. Staff extremely pleasant and helpful. I hope to stay there again.
Stayed 27 nights in Aug 2024

6/10 Okay

Samantha

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location - tired hotel!
The location close to the river, minimarts, restaurants, overlooking the palace and about 10 min walk to the night markets was awesome! Although the staff tried to be helpful and friendly, it didn’t make up for the hotel that was “tired”! The hotel had a bit of a backpackers feel. It was in desperate need of a makeover and needed some upgrading and a serious look at faults like flooded rooms and Air Conditioning that didn’t work even though they looked at it 6 times and said we just needed to “wait for the room to cool down” (it didn’t cool down in the three days we stayed there). The staff were quick to jump into action when one of our parties room became flooded by an upstairs bathroom and/or air conditioning unit and for that we were grateful for change of rooms so quickly! I can not ask for friendlier staff, but the hotel itself needs a makeover! If you’re trying to save money it still is a good hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacob, York

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great hotel near everything in Phnom Phen staff very friendly and rooms very clean
Stayed 2 nights in Sep 2024

8/10 Good

Maxence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Frangipani Royal Palace Hotel
The location of the hotel is excellent, near the Royal Palace, temples and the riverside. Hotel staff is very friendly and professional. The breakfast was excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob, York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel close to royal palace and the staff is extremely nice and helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely socially & environmentally conscience hotel
Lovely socially and environmentally conscience hotel. Wifi was too slow and unreliable to do work from the hotel. Great location next to the Palace, National Museum and the river front. They gave me an upgrade in the low season (July).
Stayed 4 nights in Jul 2024

10/10 Excellent

Kisook

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel is conveniently located near the Royal Palace and close to the river. The area is very safe and it is very easy to get tuktuk to get around.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacob, York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in tge heart of phnom penh. Staff very friendly and great food offering
Stayed 4 nights in Jul 2024

10/10 Excellent

Jacob, York

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great boutique hotel in the heart of phnom penh. Staff very friendly and service excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacob, York

Stayed 1 night in Jun 2024

10/10 Excellent

Jacob, York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice traditional, clean and safe hotel. Staff very friendly and food is great in the restaurant.
Stayed 1 night in Jun 2024

10/10 Excellent

Jacob, York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel amazing staff and great food
Stayed 4 nights in Jun 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frangipani Palace Hotel Made Cambodia Wonderful!
The Frangipani Royal Palace Hotel outdid themselves for our short but sweet two night stay. The friendly staff greeted us by name and gave us an upgraded room, along with the welcome drink. I won't repeat my first review, but still as perfect a place. This time, they included even other tropical fruits. In addition to the staples of guava, pineapple, dragon fruit, etc., they had this coconut pumpkin treat, and on another morning, rambutans. Such a wonderful place to stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

David, Issaquah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been a go to favorite for many years. They never disappoint.
Stayed 2 nights in Jun 2024

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frangipani Royal Palace Hotel is located in a wonderful location of Phnom Penh. We splurged for a room with a palace view, and they truly delivered. Staff was great, especially the night clerk Nan, who we talked with each evening. The street food options nearby are so perfect. Charming!
Stayed 5 nights in Jun 2024

10/10 Excellent

Alvin K

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service - All staff were friendly, helpful and accommodating. Shame that some construction at the pool side therefore limiting the view.
Stayed 2 nights in May 2024