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Maxx Phnom Penh Downtown (By H World)

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maxx Phnom Penh Downtown (By H World)

Lobby
City view from property
Restaurant
Executive Twin Room | Individually decorated, desk, free WiFi, bed sheets
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
67, St105, Sangkat Boeung Prole, Khan 7 makara, Phnom Penh, Phnom Penh
  • Orussey Market
    13 min walk
  • Tuol Sleng Genocide Museum
    14 min walk
  • Independence Monument
    15 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    28 min drive

Room options

View all photos for Executive Twin Room

Executive Twin Room | Individually decorated, desk, free WiFi, bed sheets

Executive Twin Room

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room

Individually decorated, desk, free WiFi, bed sheets

Superior Twin Room

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | Individually decorated, desk, free WiFi, bed sheets

Superior Double Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Individually decorated, desk, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Executive King Room | Individually decorated, desk, free WiFi, bed sheets

Executive King Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Individually decorated, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Maxx Phnom Penh Downtown (By H World)

4-star hotel in Phnom Penh City Centre
This hotel features a snack bar/deli, a complimentary children's club, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite.
Marco Polo Hotel Phnom Penh offers 116 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to balconies. These individually decorated accommodations include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Phnom Penh hotel also offers a library, a complimentary children's club, and coffee/tea in a common area. Onsite secured self parking is complimentary.

Marco Polo Hotel Phnom Penh has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Marco Polo - This coffee shop serves breakfast only.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Marco Polo

Things to do

  • Free children's club
  • Library
  • Shopping mall

Family friendly

  • Free children's club
  • In-room washer/dryer
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Individual decor
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 6 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number No PTM2021036303

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Maxx Phnom Penh Downtown (By H World) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 27 reviews" "
Rating 8 - Good. 3 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This hotel is excellent by Cambodian standards
Stayed 5 nights in Aug 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Calvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very pleasant to deal with. Always have a smile. Love staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Calvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times always great staffs are always pleasant to talk to and very tentative.
Stayed 3 nights in Aug 2024

10/10 Excellent

Calvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs is always very helpful and courteous
Stayed 2 nights in Aug 2024

10/10 Excellent

Junior

Stayed 2 nights in May 2024

4/10 Poor

Shailesh, Troy

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Didn’t like: I had booked 3 rooms. Two rooms were in excellent condition. One of the rooms had bad air condition and it wasn’t cooling. They changed the room, the same issue existed and it wasn’t cooling. We complained and the offered another room, but by then it was time to leave in the next morning. I complained to the receptionist and ask her to tell the manager for some refund, but never heard from him. Good: Good facility, dining and laundry facilities. Rooms were clean and nice, except one room with air conditioning issues mentioned above.
Stayed 2 nights in Feb 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Very nice hotel, clean, good location, friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Birgit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL HOTEL
Wonderful experience. Modern clean. Great breakfast. Love it would definitely stay again
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Stayed 3 nights in Jun 2023

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 4 star hotel. Very clean and modern. Excellent, helpful staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Calvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very modern. Staffs were very friendly and tentative. The airline missed 2 of our luggage the staff helped us called the airport to get an eta. Laundry facility was great. One day we woke up and didn’t have hot water we called the front desk and not 5 minutes someone knock on the door the check. We went about our ways as we had planned. When we got back in a couple of hours it was already fix. We loved this hotel and we will definitely stay here next time we are in Cambodia. We have already recommend this hotel to our family who have plan to visit.
Stayed 6 nights in Feb 2023

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel. Room comfortable. I was down graded, working on executive floor. Hotel gsve me free breakfast but breakfast was fair to poor
Stayed 1 night in Sep 2022

8/10 Good

Angeline

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice hotel..could have been even more impressive
The hotel is brand new with wonderful new technology..which was impressive. We were a little taken with the cockroaches we found in our room after coming back from dinner though..did not expect that from a five star hotel..but the customer service was quick to respond to rectify things by moving us and apologies..was impressed with the recovery.
Stayed 4 nights in Jul 2022

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely courteous
Stayed 2 nights in Apr 2022

10/10 Excellent

Dai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Dai

Stayed 4 nights in Aug 2024

10/10 Excellent

CHAU YONG

Stayed 2 nights in May 2024

8/10 Good

Rudyanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Cristina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shigeru

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Wante

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的體驗
服務人員很親切並快速完成，房間也很乾淨，設備很新，電梯有持卡管控比較安全不會有閒雜人等進來，唯一美中不足就是sky吧晚上聲音太大會吵到11樓的睡眠，建議晚上10點以後音量要調小不要影響到樓下層的休息。
Stayed 5 nights in Aug 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022