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New York Hotel

3.5 star property

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Photo gallery for New York Hotel

Lobby sitting area
Lobby
Family Suite | Premium bedding, down comforters, Select Comfort beds, minibar
Archery
Superior Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
No 256, Preah Monivong Blvd, S/K Boeung Raing, Khan Daun Penh, Phnom Penh, 12211
  • Central Market
    ‪7 min walk‬
  • Orussey Market
    ‪9 min walk‬
  • Royal Palace
    ‪14 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪25 min drive‬

Room options

View all photos for Premier Deluxe Double

Premier Deluxe Double | Premium bedding, down comforters, Select Comfort beds, minibar

Premier Deluxe Double

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Twin

Premier Deluxe Twin | Premium bedding, down comforters, Select Comfort beds, minibar

Premier Deluxe Twin

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Twin Room

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Family Suite

  • 569 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

New York Hotel

3.5-star hotel in Phnom Penh City Centre
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
New York Hotel offers 69 air-conditioned accommodations with fireplaces and minibars. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Phnom Penh hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 380 square feet (35 square meters) include a conference center. This Victorian hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

New York Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
New York - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 3 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • New York

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (380 square feet of space)
  • Meeting room

Outdoors

  • On a lake

Spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 for adults and USD 3 for children
  • Airport shuttle fee: USD 15.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

New York Hotel Phnom Penh
New York Phnom Penh
New York Hotel Hotel
New York Hotel Phnom Penh
New York Hotel Hotel Phnom Penh

New York Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 50 out of 129 reviews
Rating 8 - Good. 47 out of 129 reviews
Rating 6 - Okay. 20 out of 129 reviews
Rating 4 - Poor. 7 out of 129 reviews
Rating 2 - Terrible. 5 out of 129 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jozef

Business traveler
Disliked: Cleanliness, property conditions & facilities
Dirty old hotel. Rubbish
Stayed 3 nights in Mar 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities
Great staff, always polite and helpful. The buffet breakfast is phenomenal, with a view.

2/10 Terrible

Corey, Edmonton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Pradeep

Stayed 1 night in Dec 2023

10/10 Excellent

Chipo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Chipo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To finish renovation soon, around tubs so that water does not flow off the tubs onto toilet areas.
Stayed 1 night in Dec 2023

6/10 Okay

Jos De

Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were super clean and comfortable, the breakfast was great, we loved staying here. We did look around for a pool though, and were disappointed as this was mentioned on the site. No pool... this just needs updating.
Stayed 3 nights in Nov 2023

10/10 Excellent

Casey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overa stayed was great. The staffs are friendly. The location is convenient to the shop, royal palace and the U.S embassy.
Stayed 6 nights in Nov 2023

4/10 Poor

Theodore W

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was so badly kept that upon arrival at the hotel main entrance address, the taxi driver informed me that the hotel was vacant and closed. Windows, building, sidewalks etc were all unclean. Found a side entrance after seeing someone inside. Was told that there were ten guests in the entire hotel. Spiderwebs, dirt, dust, everywhere. Photos on Expedia are not exactly fake but there is an apparent 10-year time gap from when the photos were taken and the present. Very few lights at the hotel and almost no air conditioning. Furniture in lobby extremely tattered and torn. I waited in the lobby while searching for another hotel. Sadly refund was no longer available. Expedia should find a better way to check on their listings.
Stayed 3 nights in Feb 2023

10/10 Excellent

Demonteiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

4/10 Poor

Leng

Liked: Staff & service
Disliked: Property conditions & facilities
Water system is very bad. Water leaked out from the wall. I have to water for 15 minutes each time before hot water comes out. Window at the back not secure. Anyone can walk into the room next door.
Stayed 5 nights in Apr 2022

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
During those trying times it’s been excellent.
Stayed 1 night in Mar 2020

8/10 Good

Aurelien

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good enough for a 1 night stay in transit
Nice hotel, very clean and spacious rooms. Large bathroom with walk in shower. The staff command of English is minimum but the target audience of this hotel is clearly Chinese businessmen so perhaps irrelevant. Good breakfast buffet. I would stay again for 1 night but no more.
Stayed 1 night in Mar 2020

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Okay place
The place was okay and quite centrally located. There was however some things that didn't feel quite okay, the top floor and the breakfast for example was very disappointing and if you looked closely at things you got a feeling that it wasn't built to last.
Stayed 2 nights in Jan 2020

8/10 Good

Michael Helmut

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2020

4/10 Poor

Mosheike

Business traveler
Disliked: Cleanliness
Stayed 3 nights in Nov 2019

6/10 Okay

Home

Liked: Cleanliness, room comfort
Refrigerator was not working entire week.
Stayed 7 nights in Oct 2019

10/10 Excellent

sophea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Marc

Business traveler
Liked: Cleanliness, staff & service
Spacious and clean room.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in central capital, market and malls are walking distance, open parking a plus, friendly staffs,love it!
Stayed 1 night in Apr 2019

8/10 Good

Sameth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean affordable room
Love everything about the place except for the Wifi connection. It was terrible.
Stayed 2 nights in Mar 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
זה היה מעל המצופהבמדינה כמו קמבודיה
Stayed 2 nights in Feb 2019