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Orussey One Hotel & Apartment

3.5 star property

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Photo gallery for Orussey One Hotel & Apartment

Outdoor pool, sun loungers
Building design
Suite VIP Room | Massage | Thai massages, massages
Designer toiletries, hair dryer, bathrobes, slippers
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • Parking included

Explore the area

Map
No 14, St 111, Corner 198, Sangkat Boeung Prolit, Khan 7Makara, Phnom Penh, 12250
  • Central Market
    ‪14 min walk‬
  • Royal Palace
    ‪17 min walk‬
  • Tuol Sleng Genocide Museum
    ‪19 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Studio Suite, City View

Designer toiletries, hair dryer, bathrobes, slippers

Family Studio Suite, City View

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Orussey Residence

Orussey Residence | Living area | Flat-screen TV

Orussey Residence

  • 1184 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite VIP Room

Suite VIP Room | Massage | Thai massages, massages

Suite VIP Room

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, 1 Bedroom, Accessible, City View

Superior Triple Room, 1 Bedroom, Accessible, City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Triple Room, 1 Bedroom, Accessible, City View

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for VIP Room

VIP Room | Minibar, in-room safe, individually decorated, individually furnished

VIP Room

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Studio

Minibar, in-room safe, individually decorated, individually furnished

Family Studio

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 Double Bed, Non Smoking, City View

City view

Deluxe Double Room, 1 Double Bed, Non Smoking, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Orussey One Hotel & Apartment

3.5-star Phnom Penh hotel, connected to a shopping center in Phnom Penh City Centre
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a fitness center, and a bar/lounge. Housekeeping is available on request.
Orussey One Hotel & Apartment offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is open select days.
In addition to a full-service spa, Orussey One Hotel & Apartment features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a children's pool, a nightclub, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Orussey One Hotel & Apartment has designated areas for smoking.

Orussey - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Khmer, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Orussey

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free babysitting
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Spa open select days
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Orussey One Hotel Apartment
Orussey One Apartment
Orussey One Apartment Phnom Penh
Orussey One & Phnom Penh
Orussey One Hotel Apartment
Orussey One Hotel & Apartment Hotel
Orussey One Hotel & Apartment Phnom Penh
Orussey One Hotel & Apartment Hotel Phnom Penh

Orussey One Hotel & Apartment Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 81 out of 203 reviews
Rating 8 - Good. 67 out of 203 reviews
Rating 6 - Okay. 41 out of 203 reviews
Rating 4 - Poor. 4 out of 203 reviews
Rating 2 - Terrible. 10 out of 203 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Would highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jaxson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was easy and very enjoyable. Great facilities and semi close to the market and river which was nice. I would stay here again
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable stay

Nice swimming pool unfortunately the bar opens late. Comfortable bed, the shower like almost all in cambodia is not properly fixed in the wall...but that is in many hotels. Good breakfast, small maintenence for broken pieces will be good.
Stayed 2 nights in Dec 2024

8/10 Good

PETER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 4 nights in Nov 2024

10/10 Excellent

warren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful. Lucky, the hotel Tuk-Tuk driver was friendly and dependable. Mr Hong and other staff in the breakfast and pool areas were kind, helpful, friendly, warm and welcoming.
Stayed 7 nights in Nov 2024

2/10 Terrible

Rotha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse experience

We booked , paid in advance with our credit card but when we got there , the front desk told us there was no such reservation. There were plenty of rooms available, he had to pay twice as much to stay there. We were on the chat line with Super.com for quite sometime, I think they reached out to the hotel but, the manager would not try anything in our favor besides telling us to pay if we must stay there. So we did, price was twice as much as when we booked online. The that was given to us was noisy, we could hear doors closing and opening when in use. The noise from the bathrooms from around us were loud as if they were sharing with us. We were stranded, had no choice. I will never go back there again. Manager was rude and the hotel was rundown. Bugs everywhere in the room and we smelled the insect repellent that they use. Terrible experience, we had to pay for 3 nights but we forfeited 2 nights, we only stayed there one night and found different hotel about a mile from there, we moved to different hotel the next day. We asked if wr can get the Refund of the 2 nights we hadn’t used, just as I thought, you paid you don’t use it, you lose it!!! So, if anyone wants to go there, just be careful!!! I will not recommend to anyone
Stayed 3 nights in Nov 2024

10/10 Excellent

Edwin Ivanova, Waukegan

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This is an amazing hotel really looks beautiful. But there is a problem that I had you will see cockroaches. And also mosquitoes and also you have spider web all the way in the corner. I love the hotel it's really beautiful it's really custom to the average traveler. But the only thing that it really bother me from being a beautiful hotel is that bugs are in the building and bugs shouldn't be allowed especially when you're coming from a different country and having high expectations. Also the gym looks like the equipment has been burned out with the radiate of the Sun. When I wanted to go to the sky bar there was nobody there it says from 8:00 in the morning until 10:00 p.m. and I actually went there at 10:00 a.m. and there was nobody in the building. And at the same time it's very frustrating with the elevator so many people are using one elevator to go up and down. Sometimes when you press the button for your turn it skips you.
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness

Cockroaches!

On my 2nd day I killed 4 or 5 cockroaches in my room. Absolutely disgusting! Everything was fabulous until then.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great staff ! Great breakfast buffet!
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities
Needs update
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the location of this place even though it's far away from the river area which is more oriented to expats and travelers. The hotel is mostly clean yet the room we had had some odd off putting bits and we had to fix the shower head ourselves as it would fall off as soon as you'd turn on the water. Oddly it had a safe that wasn't fixed to anything so you literally could walk out with it if you were creative. The breakfast was ample and tasty and the staff hugely courteous and lovely. I'd stay here again probably. Just note that the photos look a lot better than in real life thanks to photoshop wizardry. Overall it's a nice enough place and close to everything in the mid city. If you aren't used to walking in crazy traffic then this might be a bother but you can tuk tuk everywhere easy enough. Use the Grab app or you will have prices over quoted.
Stayed 9 nights in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The shower needs to have the rain option, only option in VIP room is to shower sitting down on the showertub
Stayed 3 nights in Aug 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night in Phnom Penh

The check-in was easy. I did not get hassled and was able to quickly check-in. The room is great. The amenities are two thumbs up!
Stayed 1 night in Aug 2024

10/10 Excellent

Garry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd stay at Orussey One and the property is always well maintained, staff are welcoming and friendly and a fabulous sky bar which Nori and Charles always attend to your drinking needs with the best cocktails and with very reasonable prices. Sun Kimhun has you covered whether it’s a snack or a full meal to satisfy your hunger without having to leave the comfort of the hotel. The location is also very close to main part of Phnom Penh. Will always stay here when visiting my friends in Phnom Penh.
Stayed 1 night in Jun 2024

8/10 Good

Lionel

Traveled with group
Needs renovation, house keeping staff noisy outside rooms.
Stayed 5 nights in Jun 2024

8/10 Good

Gregory

Stayed 2 nights in May 2024

10/10 Excellent

Channy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Channy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Chong

Disliked: Staff & service

Ian

On arrival no one to take our bags into hotel Standing at check in they bring a drink No one to take bags to room Needed us to pay there and then but that's ok Got room 806 we booked suite vip In lift suite vip floor 9 We on 8 family suite Went reception they said oh lift sign wrong i think i was scammed Rooftop bar not as pics Went in lift 2 boys on phone stood 30 secs before they see me but only person there On check out had a bar tab to pay offered credit card they said oh surcharge if payby card But sign on counter saying pay by card no charge Not happy Would not recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay!!
Stayed 2 nights in Mar 2024

8/10 Good

Philip

Traveled with partner
Liked: Staff & service
This hotel was not up to the cleanliness I expected. There were a significant amount of bugs crawling around the bathroom. They were not cockroaches but some kind of beetle I had not seen before. The location was OK but not close enough walking distance to get to good restaurants or markets. I paid $50 a night for a larger room. It was OK but I don't think I will book this place again for my next trip in December.
Stayed 16 nights in Mar 2024

6/10 Okay

Tony

Disliked: Cleanliness, staff & service
I found mould in the bathroom from insufficient cleaning. Pool had tiles missing from bottom. Staff had trouble understanding english. Early checkout took over half hour. The area is pretty dark and smelly, but if thats what your seeking this will suit. I think ok for backpackers but certainly not high standard hotel. Still a lot of work to bring up to scratch
Stayed 5 nights in Mar 2024