Ostro Hotel

3.0 star property

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Photo gallery for Ostro Hotel

Superior Room | In-room safe, desk, free WiFi, bed sheets
Family Room | In-room safe, desk, free WiFi, bed sheets
Front of property
Superior Room | Living area | 32-inch LED TV with digital channels, TV, DVD player
Superior Room | Living area | 32-inch LED TV with digital channels, TV, DVD player

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
28-30 Street 130 Corner Street 5, Sangkat Phsakandal 1, Khan Doun Penh, Phnom Penh, Phnom Penh
  • Phnom Penh Night Market
    ‪5 min walk‬
  • Central Market
    ‪10 min walk‬
  • Royal Palace
    ‪10 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪29 min drive‬

Room options

Superior Twin Room

  • 180 sq ft
  • Sleeps 2
  • 2 Queen Beds

Family Room

  • 190 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Standard Double Room

  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

Single Room No Window

  • 160 sq ft
  • Sleeps 1
  • 1 Double Bed

Superior Room

  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Ostro Hotel

3-star hotel in Daun Penh
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services. Change of towels is available on request.
Ostro Hotel offers 32 air-conditioned accommodations with DVD players and safes. 32-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Khmer Spa. The spa is open daily.
Ostro Hotel features a full-service spa. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This Phnom Penh hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Ostro Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 6 for adults and USD 6 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning
  • Desk
  • Free international calls
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 6 for adults and USD 6 for children
  • Airport shuttle fee: USD 15 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 7 to 8 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available

Property is also known as

Ostro Hotel Hotel
Ostro Hotel Phnom Penh
Ostro Hotel Hotel Phnom Penh

Ostro Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 15 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 5 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Great central location. Food ok too
Stayed 3 nights in Dec 2024

10/10 Excellent

melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, staff customer service was excellent and the food was well prepared and very tasty 😋😋😋
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey, Brattleboro

Traveled with family
Liked: Property conditions & facilities
The front desk agent was friendly, efficient and kind. All the staff were great.
Stayed 2 nights in Oct 2024

10/10 Excellent

wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Apr 2024

8/10 Good

Yasuo

Liked: Cleanliness
Disliked: Amenities
Nothing special
Stayed 1 night in Feb 2024

4/10 Poor

sarah

Traveled with partner
Disliked: Amenities
Not a comfortable stay with loud music, thin walls, and bad wifi connection.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Daya S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Titus

Stayed 5 nights in Dec 2023

10/10 Excellent

Jefferey

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location
Stayed 17 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the action!
Stayed 5 nights in Apr 2023

6/10 Okay

Arthur

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Red Light district!? Didn’t know when booking online, but Lots of 'tricks' going on every night! Music blasting all around hotel till warly hours of the morn.- Mixup on booking, caused us to upgrade for Additional funds!0
Stayed 2 nights in Mar 2023

10/10 Excellent

Greg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!

10/10 Excellent

Bradley, Rockford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

6/10 Okay

Chanlim

Stayed 7 nights in Jul 2022

8/10 Good

Chanlim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Chuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property next to the riverside walk near exercise equipment. Smack in the middle of tons of bars. It's noisy so be ready. Cool place to stay if you are looking to party.
Stayed 1 night in Jan 2022

6/10 Okay

Yoshinari

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ホテルの金庫が故障していて使えない。そのため持ち歩いて行動をしていた。そして盗難にあった
Stayed 2 nights in May 2024

10/10 Excellent

Pieter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in the city centre
Stayed 2 nights in May 2024

8/10 Good

Sungeun

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
베게만 별로임
아침 조식 좋아요 숙소 갠춘 베게 별로…..
Stayed 1 night in Mar 2024

6/10 Okay

Tommy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2023

6/10 Okay

shiro

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地だけの極めて残念なホテル
立地は良いが、バーレストランが片手間にやっているようなホテル。サービスのいい加減さが何よりマイナスポイントで、非常に不快な滞在を強いられた。料金支払い済みだったが、やむなく途中で他のホテルに移動したほど。また夜遅くまで非常にうるさく、そうした意味では立地も良いとはいい難い。
Stayed 4 nights in Mar 2022