See all properties

Palace Gate Hotel & Residence By EHM

4.0 star property

Choose dates to view prices

Photo gallery for Palace Gate Hotel & Residence By EHM

Full-size fridge, microwave, dishwasher, coffee/tea maker
City view
Interior entrance
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Fireplace
  • Kitchen
  • Pool
  • Gym
  • Spa

Explore the area

Map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Royal Palace
    ‪7 min walk‬
  • Independence Monument
    ‪8 min walk‬
  • NagaWorld Casino
    ‪11 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪34 min drive‬

Room options

View all photos for Family 2-Bedroom Suite

Family 2-Bedroom Suite | Minibar, in-room safe, desk, laptop workspace

Family 2-Bedroom Suite

  • 1184 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Twin

Studio Twin | Minibar, in-room safe, desk, laptop workspace

Studio Twin

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 2 Twin Beds

View all photos for Presidential 2-Bedroom Suite

Presidential 2-Bedroom Suite | Minibar, in-room safe, desk, laptop workspace

Presidential 2-Bedroom Suite

  • 786 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for King Suite

King Suite | Minibar, in-room safe, desk, laptop workspace

King Suite

  • 678 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Double

Studio Double | Minibar, in-room safe, desk, laptop workspace

Studio Double

  • 538 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double

Premier Double | Minibar, in-room safe, desk, laptop workspace

Premier Double

  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers

Palace Gate Hotel & Resort By EHM

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (551)
$132 nightly
The price was $165
The price is $132 total
includes taxes & fees
Palace Gate Hotel & Resort By EHM

About this property

Palace Gate Hotel & Residence By EHM

4-star Phnom Penh aparthotel, connected to a shopping center in Phnom Penh City Centre
This aparthotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, coffee/tea in a common area, and spa services are onsite. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Palace Gate Hotel & Residence By EHM offers 54 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.
In addition to a full-service spa, Palace Gate Hotel & Residence By EHM features an indoor pool and a fitness center. The aparthotel offers a restaurant. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This Art Deco aparthotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Palace Gate Hotel & Residence By EHM has designated areas for smoking.

A complimentary manager's reception is offered each day.
Palace Gate Hotel & Residence By EHM has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Khmer

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Full-service spa
  • Indoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Late night room service menu
  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 35 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Boat tours nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 54 units
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

Palace Gate Hotel & Residence By EHM Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 322 reviews
Rating 8 - Good. 80 out of 322 reviews
Rating 6 - Okay. 25 out of 322 reviews
Rating 4 - Poor. 6 out of 322 reviews
Rating 2 - Terrible. 11 out of 322 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

august

Liked: Cleanliness, room comfort

Great location, great price, needs work on check i

comfortable place to stay with a lot of amenities for a great price, location superb, close to nightlife and attractions. Staff felt a bit disconnected, seem to be more preoccupied with busloads of tourist arriving soon. The checkout was a joke, unnecessary long and almost mistrusting of the guest, tights why it is not an excellent rating
Stayed 3 nights in Feb 2025

10/10 Excellent

Malcolm

Business traveler
Liked: Cleanliness, room comfort

Comfort, cleanliness and soace

This accomodation was very good , easily convenient, large comfortable rooms and excellent staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were greeted by staff in front of the hotel. As we entered the lobby, we were provided beverages and hand towels to freshen up. The room was spacious and even had a scale for weighing our bags. The staff was responsive in helping us with ground transportation and other needs. It was really a great experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

lily

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, room comfort

Great 5 day stay

Was very nice comfortable stay. The breakfast was great for the price. The morning coffee was a bit hit and miss (mostly miss) other than that it was great value for money
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathryn, College Station

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is an old colonial hotel but is up-to-date and still charming.
Stayed 3 nights in Dec 2024

10/10 Excellent

Katri

Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We very much enjoyed our stay at the Palace Gate Hotel! Our suite was huge and comfortable, with great views. The common areas are lovely. The staff were all super nice and helpful in the hotel (less so in the restaurant for breakfast). Communication was excellent starting even before our arrival. We would skip the breakfast buffet next time though, since the staff couldn’t care enough to keep hot coffee available, and the supposedly warm food was usually cold. The food selection wasn’t great either. I hear the restaurant is good for dinner though, so it must be run by a different team in the evening.

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is an excellent choice for any visitor willing to explore Phnom Penh. The rooms are spacious, clean and confortable, the hotel is located in the proximity to all the important features of the city, and the staff are very helpful. This would be an excellent choice for any traveler.
Stayed 2 nights in Nov 2024

6/10 Okay

Regina

Excellent masseuse
Stayed 2 nights in Nov 2024

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very quiet and the bed was great. We go to hotels to sleep and this one worked great
Stayed 2 nights in Oct 2024

10/10 Excellent

RICARDO DEL

Liked: Cleanliness, amenities, property conditions & facilities
Overalll a very nice hotel , not perfect , but everyone of the staff did their part to accommodate any request , thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, very clean beds very comfortable and staff absolutely amazing. Beautiful views food at the restaurant delicious. I definitely would stay here again. Smells amazing and beautiful pool
Stayed 3 nights in Oct 2024

10/10 Excellent

Wilkie

Liked: Cleanliness, room comfort
Fresh towels waiting for you for your swim
Beds ready for you to relax after a good swim
What you see when the doors of the elevators closes?
Indoor swimming pool
Stayed 3 nights in Aug 2024

10/10 Excellent

wanni

Liked: Cleanliness, property conditions & facilities
VERY BIG ROOMS, BEAUTIFUL SWIMMING POOL. WE THANK YOU ALL FOR YOUR HOSPITALITY AKUN FROM THE KEO FAMILY
Stayed 3 nights in Aug 2024

10/10 Excellent

Sareang

Liked: Cleanliness, property conditions & facilities
Overall great hotel. The bathroom was a little dated compared to the rest of the hotel but otherwise we enjoyed our one night stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Seyha

Stayed 2 nights in Jul 2024

8/10 Good

Sophorn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was my first stay in Phnom Penh and the wait staff were all amazing! The hotel itself is wonderful and had amazing views!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kama

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is near royal palace, 2 parks nearby and seen from balcony, a few famous landmarks within walking distance. Quiet neighbourhood with easy access to transport and restaurants. Security staff were very friendly and helpful. Room was clean and spacious with good air conditioning and lots of hot water. The hotel was very clean inside and outside (staff were always seen cleaning). Strong blast of AC with a jasmine scent as soon as you walk though the main door which is great when you come in from the heat outside. Food from restaurant at the hotel were mediocre though (ordered steak which were so tough to cut/chew). Only complaint would be that they allow prostitutes into the hotel. When coming back to the hotel one evening, I watched as a guest brought a prostitute in, walked by reception, and to the elevator. Reception didn't say anything even though they saw. I ended up in the elevator with them and it was awkward to listen to them talk (there is only 1 elevator and it's very slow).
Stayed 9 nights in Jun 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location with amazing views and great staff I am coming back
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
It's really nice Close to attractions The food in the Restaurant good But the coffee ☕ today was undeniable
Stayed 2 nights in Apr 2024

10/10 Excellent

Selena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. Breakfast was amazing with alot of options.
Stayed 13 nights in Feb 2024

8/10 Good

Brian, Tacoma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay with friendly staff. Large clean room with balcony and view of the city. Was good to have large fridge freezer. Great location for royal palace and river
Stayed 2 nights in Feb 2024