Palace Gate Hotel & Resort By EHM

5.0 star property

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Photo gallery for Palace Gate Hotel & Resort By EHM

Relax by the serene pool surrounded by lush greenery and comfortable lounge chairs.
Relax in this stylish living room with a plush sofa, armchairs, and a glass coffee table.
Relax in this serene hotel room featuring a large bed, a small table, and a balcony with a view of lush surroundings.
Relax and socialize at the bar, where a variety of beverages are available and comfortable seating awaits.
Enjoy al fresco dining under lush greenery and beside the pool.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206
  • Royal Palace
    ‪2 min walk‬
  • NagaWorld Casino
    ‪12 min walk‬
  • Central Market
    ‪2 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪15 min drive‬

Room options

Palace Suite

8.0 out of 10
Very good
(1 review)
  • 1023 sq ft
  • Sleeps 4
  • 2 Double Beds

Majesty Suite

  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

Royal Suite Double Room with Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

Apsara Deluxe

9.4 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

Royal Deluxe Twin with View

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

Royal Deluxe Double with View

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

Apsara Suite

  • 462 sq ft
  • Sleeps 2
  • 1 Double Bed

Royal Suite Double Room with Balcony-Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

Royal Suite Twin Room with Balcony-Pool View

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

Royal Suite Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

Royal Deluxe Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

Royal Deluxe Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Palace Gate Hotel & Resort By EHM

5-star hotel in Phnom Penh City Centre
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 poolside bars, a fitness center, and a bar/lounge.
Palace Gate Hotel & Resort By EHM offers 105 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Palace Gate Hotel & Resort By EHM features an outdoor pool and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 4 meeting rooms. This Art Deco hotel also offers a fitness center, a sauna, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Palace Gate Hotel & Resort By EHM has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Palace Gate Hotel & Resort By EHM has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 for adults and USD 9 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for USD 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Palace Gate Hotel Resort Phnom Penh
Palace Gate Hotel Resort
Palace Gate Phnom Penh
Palace Gate
Gate & By Ehm Phnom Penh
Palace Gate Hotel Resort
Palace Gate Hotel Resort By EHM
Palace Gate Hotel & Resort By EHM Hotel
Palace Gate Hotel & Resort By EHM Phnom Penh
Palace Gate Hotel & Resort By EHM Hotel Phnom Penh

Palace Gate Hotel & Resort By EHM Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 426 out of 573 reviews
Rating 8 - Good. 114 out of 573 reviews
Rating 6 - Okay. 19 out of 573 reviews
Rating 4 - Poor. 12 out of 573 reviews
Rating 2 - Terrible. 2 out of 573 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philippe, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of the nearby Royal Palace from the sky bar. Great breakfast buffet and service staff. Tasteful hotel decoration with authentic Khmer art instantly creates a local atmospheres that can’t be found in run-of-the-mill international chains.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Staff polite, professional & attentive Good size room Can’t fault it, would happily recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Despite people sayjbg not much to do here ...we,wanted to stay longer. So back next week !
Stayed 1 night in Apr 2025

10/10 Excellent

Mary-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved our stay

We had 2 nights at Palace Gate and loved it. Service was excellent, the pool was perfect and the ambience of the restaurant and two bars made for a memorable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel right next to Royal Palace

Amazing hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dewayne, AP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to friends and family…great restaurant and pool. My only complaint is my room had a persistent foul odor.
Stayed 6 nights in Mar 2025

10/10 Excellent

randall

Business traveler
Liked: Amenities
Great location, great and attentive staff
Stayed 6 nights in Mar 2025

10/10 Excellent

SARAD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Harshad

Stayed 1 night in Mar 2025

10/10 Excellent

Keith W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

What a fantastic hotel. The staff were excellent and the location and facilities were of equal standard. The pool area and the sky bar were a particular highlight. Excellent prices in both the pool bar and sky bar during happy hour was a great bonus. Stayed for 4 nights out of a three week tour and this was the best hotel of our holiday.
Stayed 4 nights in Mar 2025

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

vijesh

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel is close to everything & food is good. Besides that its not anything like a 5 star. Run down look in the rooms they need serious renovations.
Stayed 4 nights in Mar 2025

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located right next to the Royal Palace and riverfront, which is an ideal location. The staff were incredibly helpful and attentive, especially those working around the pool bar. The rooms in the hotel were modern and tastefully designed.
Stayed 2 nights in Mar 2025

10/10 Excellent

ANJU

Stayed 4 nights in Mar 2025

8/10 Good

Leila

Traveled with family
Liked: Cleanliness, property conditions & facilities

Good hotel overall

Very nice hotel, but service is very average, bed is quite average (not a king size for sure), breakfast is average but a very nice cachet et old fashioned style Rooftop is very nice but service is bad and not so friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect Location!

Perfect location for seeing the sights in Phnom Penh. Next to the Royal Palace with an exit from the hotel that takes you across the street to the entrance itself! The most lovely roof top bar overlooking the Royal palace grounds. Just amazing. Pool was lovely and a welcome respite after a days sightseeing!
Pool
Stayed 2 nights in Feb 2025

10/10 Excellent

'Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Stayed 3 nights in Feb 2025

10/10 Excellent

Madhulika

Traveled with family
In the center of town, walking distance to the Palace
Stayed 2 nights in Feb 2025

10/10 Excellent

Bunheng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. The gym could use a little updating. The food was great and staff were very polite and helpful. The staff was very friendly and assisted in everything we requested. The location was perfectly situated to all the sites in the city. I highly recommend this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel across from (and overlooking) the Royal Palace. Rooms are large, clean and comfortable. Restaurant, bar and spa were exceelent.
Stayed 4 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and a very large suite (508). Wonderful staff that were willing to help at a moments notice. Great salt water pool and well equipped fitness area. Great breakfast. Close to everything you want to see. Would stay again.
Stayed 3 nights in Feb 2025