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Phnom Penh Era Hotel

4.0 star property

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January 2025
February 2025

Photo gallery for Phnom Penh Era Hotel

Lobby sitting area
Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas
2 bars/lounges, poolside bar
Outdoor banquet area
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Spa

Explore the area

Map
No. 44 Street 163, Sangkat Olympic, Khan Chamkarmon, Phnom Penh
  • Tuol Sleng Genocide Museum
    ‪11 min walk‬
  • Tuol Tom Pong Market
    ‪15 min walk‬
  • Orussey Market
    ‪18 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪28 min drive‬

Room options

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 474 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 473 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for City Studio Suite, 1 Double Bed, Non Smoking, City View

Minibar, in-room safe, desk, blackout drapes

City Studio Suite, 1 Double Bed, Non Smoking, City View

  • 854 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Phnom Penh Era Hotel

4-star Phnom Penh hotel, connected to a shopping center in Chamkar Mon
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.
Phnom Penh Era Hotel offers 176 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Phnom Penh Era Hotel features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Art Deco hotel also offers a children's pool, a health club, and a spa tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Phnom Penh Era Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Kim Soon Lay - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Western - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kim Soon Lay
  • Western

Things to do

  • Art gallery
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Fixed shower seat
  • Front entrance ramp
  • Transfer shower

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 27.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 15 per person (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 27.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Era Hotel
Phnom Penh Era
Phnom Penh Era Hotel Hotel
Phnom Penh Era Hotel Phnom Penh
Phnom Penh Era Hotel Hotel Phnom Penh

Phnom Penh Era Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 33 reviews" "
Rating 8 - Good. 10 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

GABRIEL BAUER

Stayed 2 nights in Oct 2024

6/10 Okay

Ernest William, Leduc

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 12 nights in Oct 2024

8/10 Good

Paul

Traveled with group
Liked: Staff & service
Location not the best, staff were fabulous, is a 24/7 supermarket 50 mtrs up the road.
Stayed 14 nights in Jun 2024

6/10 Okay

Brady

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Bar at pool area was closed. And so no way to order drinks or food. Only able to attend breakfast buffet.
Stayed 5 nights in Feb 2024

10/10 Excellent

Bryan

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
Cleanliness 👍 Shower head and tub very poor design of location
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean. Great location
Stayed 2 nights in Jun 2019

10/10 Excellent

Tianting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
I got the corner suite, room was huge, had a commercial kitchen. Prices are reasonable, $15 Khmer massage. Free breakfast had a good selection. Free parking. Higher floors had good views of the city.
Stayed 2 nights in Feb 2019

2/10 Terrible

Daniel, Singapore

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Poor staff attitudes. Most staff are unhelpful and not able to communicate in English. This hotel caters mostly for Chinese national tour groups and local conference delegates. Bad breakfast choice. Food and drinks were not replenished. As paying guests, you have to "fight" for seats and food with hotel staff mainly their own management staff who dine about 9.30am. Dining tables were left dirty and used silverwear weren't replaced for new dining guests.
Stayed 7 nights in Oct 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel Located near the Russian markets and S21Staff were first rate and helpful, the breakfast buffet had a very good selection, coffee was very good. Great rooftop swimming pool gym and sauna
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean hotel. Breakfast could have been better.
Stayed 2 nights in Jul 2018

8/10 Good

Ron, Las Vegas, N.V.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Songkhran visit
Easy to locate hotel, good breakfast, good friendly staff....
Stayed 6 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Clean hotel. Nice service. Good breakfast. Would stay again! :)

10/10 Excellent

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in Phnom Penh
Amazing hotel. Very big room, nice views, all super clean and good breakfast

10/10 Excellent

Anisha, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely comfortable
I was only there for a night, but I had an amazing stay. By the time I reached the hotel, room service had ended for the night, but the staff was kind enough to order me food (pizza) from outside and have it delivered. The beds were extremely comfortable and the rooms were nice and spacious. The pool was also extremely nice and the food was delicious. If I had any comments to share - it would be the lack of vegetarian options in the breakfast buffet. All in all, a very pleasant stay.
Stayed 1 night in Dec 2017

10/10 Excellent

Maxine, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gemd very attentive and pleadantt
I was shocked by this hotel. Everything was first rate. The room was huge which included a king size bed and A marble bathroom. The staff was attentive and helpful. A nice breakfast with an assortment of Western and Asian food. Even though it was a buffet there was always someone to get me what I like and bring it to the table. The main restaurant served a good selection of Chinese food. Most of the clients are Asian as are most hotels. Sometimes a lack of good English and tourist brochures. Since this is s brand new hotel that may change. By American standards the price was unreal fir a 4 star hotel. Highly recommended!!
Stayed 1 night in Oct 2017

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
L'hôtel est situé loin du centre mais très chambre agréable. Petit déjeuner excellent et personnel adorable.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

KINICHIRO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

bertrand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robbery in my suitcase in my room!!!
Last stay my sunglasses were stolen in my room. When I asked for compensation the management denied facts and didn’t offer any compensation. I am travelling the world and it never happened. This was my last stay at ERA, I will change for a better hotel with honest staff (or responsible). To ERA management, I will make a much noise as possible so that all my contacts ignore your hotel or at least are aware how bad you treat your customers. BAD PEOPLE
Stayed 1 night in May 2019

8/10 Good

HYOJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박시설의 위치는 그다지 좋지않았지만, 내부 시설은 깔끔하고 좋았습니다. 직원들은 매우 친절했으며, 서비스또한 만족스럽습니다.
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
プノンペンの中心部。
Stayed 1 night in Nov 2018

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra valuta för pengarna
Ett relativt nybyggt hotell. Ligger en bit från stan. Det gav valuta för pengarna. Personalen borde nog få mer kurser i engelska då det var svårt att kommunicera med de flesta
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Kwangjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮은 4성급 호텔.
구시가지였다는데 조용하고 호텔은 깨끗하고 좋았습니다. 입구에 올라가는 계단이 좀 버거웠지만 짐 들어주시는분이 들어주면 편함..내가 들고 올라가면..첫인상이 안좋을지도 ㅋ..욕실은 분리형으로 깔끔하고 좋았습니다. 가격대비 훌륭한듯..
Stayed 2 nights in Aug 2018

10/10 Excellent

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top in Phnom Penh
Stayed 2 nights in Jul 2018