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Apsor Palace Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Apsor Palace Hotel

Exterior
Outdoor dining
Lobby lounge
Spa
2 outdoor pools

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
#14-16, St 258, Sangkat Chaktomuk Khan Daun Penh, Phnom Penh
  • Riverside
    ‪1 min walk‬
  • Cambodia-Vietnam Friendship Monument
    ‪3 min walk‬
  • Riverfront Park
    ‪4 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe King with Balcony

Deluxe King with Balcony | City view

Deluxe King with Balcony

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony | Minibar, in-room safe, desk, iron/ironing board

Deluxe Triple Room, Balcony

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin with Balcony

Deluxe Twin with Balcony | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin with Balcony

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Apsor Palace Hotel

4-star hotel in Phnom Penh City Centre
2 outdoor pools, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Apsor Palace Hotel offers 34 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site.
Apsor Palace Hotel features 2 outdoor swimming pools. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Apsor Palace Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Apsor Palace Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 8 for adults and USD 6 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 6 for children
  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Queen Grand Boutique Hotel Phnom Penh
Queen Grand Hotel
Apsor Palace Hotel Hotel
Apsor Palace Hotel Phnom Penh
Apsor Palace Hotel Hotel Phnom Penh

Apsor Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 298 out of 640 reviews
Rating 8 - Good. 261 out of 640 reviews
Rating 6 - Okay. 55 out of 640 reviews
Rating 4 - Poor. 15 out of 640 reviews
Rating 2 - Terrible. 11 out of 640 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, Churchville

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable and central to the Royal Palace and river front. Staff is very friendly and attentive to all needs.
Stayed 3 nights in Nov 2024

10/10 Excellent

Pechvisoth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Nov 2024

8/10 Good

Gerald

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Chanthy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

sokhorn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very friendly and helpful. Only thing is the pool is not really for swimming.
Stayed 3 nights in Apr 2024

4/10 Poor

greg

Great room disappointed in the balcony I hoping for a view instead got a view of building 6 ft away. Photos need to be updated and remove the ones that are outdated.
Stayed 4 nights in Mar 2024

8/10 Good

Dario

Stayed 1 night in Feb 2024

10/10 Excellent

ANGELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wonderful staff, excellent room, perfect little rooftop pool area Will stay again if in the area
Stayed 1 night in Feb 2024

8/10 Good

Phear, Ormeau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

ray

I stayed here for two nights plus an extra night. The room was spacious & clean, breakfast was not all that good. Not much to chose from etc.The pool was very small & bar was not operating. Also i was charged twice upon check out for the extra night booked. Expedia already charged me for the booking as this was booked online, & hotel ended up charging as well. Since i left Phnom Penh to Siem Reap now, there is no way to discuss issue for a refund. Overall not the best experience for $70 per night.
Stayed 1 night in Jan 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, which I extended it twice... Definitely a hotel I would stay again in. The staff was very nice and friendly, very nice room, good internet, some English Channel on TV - roof top pool was nice, buffet breakfast very good. Royal Palace was 10-12 minutes walk, Aeon shopping mall 15-20 minutes walk, Naga casino 15 minutes walk, etc.
Stayed 2 nights in Nov 2023

8/10 Good

Gudmundur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Werry friendly with good atmosfer great location comfortable
Stayed 5 nights in Nov 2023

6/10 Okay

Bryan

Stayed 1 night in Nov 2023

10/10 Excellent

MD RASEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ngeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 1 night in Mar 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, locatiob
Room was too dark (not enough natural light). Everything else was good - location, staff, service and standards. Thank you Queen Grand Boutique
Stayed 7 nights in Nov 2022

4/10 Poor

Maria Fernanda

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is like under renewal phase so the conditions of the hotel were terrible!
Stayed 3 nights in Dec 2022

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found some staff very unfriendly and arrogant. Conditions were dirty and not maintained well. Flooring in my room was very water damaged and deteriorated . Stains on bedding. Stale smell in building.
Stayed 1 night in Sep 2022

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Mark

Disliked: Staff & service, amenities, property conditions & facilities
The property itself is fine. However, I booked on the basis of there being a restaurant, bar, sky pool as were promised in the online listings. None of these services are currently provided - and it has nothing to do with covid restrictions which have been lifted. It’s simply dishonest and misleading advertising. Not a way to run a business. 😡👎
Stayed 3 nights in Sep 2022

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2022

8/10 Good

Kalyanee

Traveled with family
Liked: Staff & service, amenities
The place was not very clean but the workers was very nice and helpful.
Stayed 4 nights in Apr 2022

4/10 Poor

Terrence

Traveled with partner
Disliked: Amenities, property conditions & facilities
not much
Stayed 2 nights in Apr 2022

4/10 Poor

Terrence

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
no restaurant, no roof top bar, room floors were dirty filth under the beds, windows and balcony could be be opened with a toothpick, reception never had currency to change to local currency, the pool is not a pool as it is only 12 inches deep which was fine as it was dirty overall 4 out of 10 would not recomend as it is a very tired property
Stayed 7 nights in Mar 2022