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River Palace Hotel & Spa

5.0 star property

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Photo gallery for River Palace Hotel & Spa

Exterior
Indoor spa tub
Exterior
Minibar, in-room safe, individually decorated, individually furnished
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Parking included

Explore the area

Map
NATIONAL RD NO. 5, SANGKAT SRAS CHORK, Phnom Penh, PNH
  • Riverside
    ‪1 min walk‬
  • Phnom Penh Night Market
    ‪2 min drive‬
  • Central Market
    ‪3 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Double Bed with city view

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Bed with city view

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double bed with river view

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double bed with river view

  • 355 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, individually decorated, individually furnished

Family Room

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room, City View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin beds with river view

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin beds with river view

  • 355 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, individually decorated, individually furnished

Executive Suite

  • 646 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin beds with city view

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin beds with city view

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

River Palace Hotel & Spa

5-star hotel in Daun Penh
Along with a full-service spa, this hotel has a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
River Palace Hotel & Spa offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 36-inch plasma televisions come with premium digital channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hamam Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. There are hot springs/mineral springs on site.
In addition to a full-service spa, River Palace Hotel & Spa features a health club and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

Business amenities at this 5-star property consist of a 24-hour business center, a meeting room, and limo/town car service. This luxury hotel also offers a sauna, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

River Palace Hotel & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Riverview Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Rivera Bar - This lobby lounge specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.
24-hour room service is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rivera Bar
  • Riverview Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the riverwalk

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 36-inch HDTV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8.00 for adults and USD 5.00 for children
  • Airport shuttle fee: USD 15.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 15.00 (one-way), (up to 15 years old)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel River Palace
Palace River
River Palace Hotel Phnom Penh
River Palace Phnom Penh
River Palace Hotel
River Palace
River Palace Hotel & Spa Hotel
River Palace Hotel & Spa Phnom Penh
River Palace Hotel & Spa Hotel Phnom Penh

River Palace Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 35 out of 128 reviews
Rating 8 - Good. 64 out of 128 reviews
Rating 6 - Okay. 23 out of 128 reviews
Rating 4 - Poor. 5 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

moses

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty place old dirty carpets no service when you arrive rooms very dirty lobby dirty old chairs and sofas old towels dont change bed sheets
Stayed 5 nights in Dec 2018

8/10 Good

Vanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Bad room choice

I booked a room but they didn't have it so they gave me another room was too noisy I couldn't sleep near to main road and I told them I really need to switch my room to a different room but they didn't notify the morning g staff and I end up staying waiting for the evening staff to come it was really inconvenient and it made us even more tired not a good experience unfortunately
Stayed 2 nights in Aug 2018

6/10 Okay

cengis

Disliked: Cleanliness, staff & service, property conditions & facilities
Ve came 22:00 a clock all the light was closed at the hotel outside and inside the reception , ve through the hotel was locked down. I Can not recommend this hotel for people who coming at Cambodja for first and want to fill save.
Stayed 1 night in May 2018

8/10 Good

Arun, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and enjoyable stay. The hotel staff was very friendly. Language was bit of an issue. The location was also very convenient.
Stayed 2 nights in Jan 2018

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities

Other options maybe be better

The room isnt bad. The gym and spa is fantastic. But the hotel is so cheap they wont turn on the lights in the stairwell or even the hallway during day or night. the staff is really accommodating but the location is too far from anything.
Stayed 3 nights in Sep 2017

6/10 Okay

Jimmy , Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room Need to update.

Room Decoration need to update and Can not sleep at midnight too noisy.
Stayed 1 night in Jan 2018

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5star price for 3star hotel

The gym is a let down and the spa area should open at 7am but they wanted to open it at 10.30am so I had to argue that point which eventuality was accepted. Internet in room is poor. Tv stations do not always work. To shower hot you need to turn taps on it the sink and bath for 5minutes before the shower water is heated. Terrible waste of water. The staff were very nice but lack of European languages including English was hard work. But it was ok
Stayed 7 nights in Nov 2017

8/10 Good

Kevin, sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice but alittle far from main area

Staff friendly Comfortable stay Massage service needs improving Gym was good Jacuzzi area good Just alittle far from everything, 15 to 20min walk to riverside

6/10 Okay

Tammy, Hong Kong

Liked: Staff & service

Hotel conveniently situated

Smelly room. The quality of food at breakfast was not satisfactory with limited, particularly European, choices. The lightning in the dining room for breakfast was poor.

10/10 Excellent

kw2017, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

The staff at this hotel were very attentive. This is not a new hotel but it was clean and everything was in working order.

8/10 Good

John, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff great and helpful. The location is not ideal even though only a short tic tic ride to the tourist area on the riverside. Breakfast ok but a little basic. Overall a good four day break.

6/10 Okay

Martin, Recife, Brazil

Liked: Staff & service

Ok hotel in PNH

It's ok, a little far from downtown, but a $3 tuk tuk will get you anywhere.

10/10 Excellent

Emm, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Wonderful Hotel with Great staff

This was my first time in Cambodia, This hotel was very good, staff is helpful, Breakfast is very great and specially Ms.Sokna in Restaurant was really helpful, she speaks very good English

8/10 Good

Ville

Liked: Cleanliness, room comfort
There was some construction going on and hotel was almost empty. Great value at least this time.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Wayland, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, bad location

Very nice hotel with nice looking lobby. Unfortunately, the location is not that great. It's located in an industrial/slum area with not much to do at night except for a KTV nearby if you cross the street and turn left. During the day, if you exit the hotel and turn left, there's a small shop that sells roast duck. Don't bother with the coffee shop across the street. No English, No Menu, and no coffee. There's a 24 hour convenience store next door to the hotel for any food/drink needs you have. The breakfast on the first floor was half decent. Eggs cooked to order and a buffet. I tried to Spa, which was decent. They have a hot/cold jacuzzi and the oil massage was $23 for one hour. There's also a gym with nice equipment. The rooms have 2 bathrobes, which is a nice touch. You can fill the tub with hot water for a nice bath in your room. There's an ethernet port under the desk if the wifi is insufficient. There's also coffee and tea making facilities in the room under the TV.

10/10 Excellent

Jim, Phnom Penh

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant accommodation

For the most part overall a good experience, had problems withe the control systems of lights, a ac/hv.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Good value for money. But far from the center

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Personnel were very accommodating and helpful.

8/10 Good

James, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant. Only issues was the loud music at 2am on the river side of hotel. I will stay again in the future. Good value.

6/10 Okay

tam, sin

quiet environment

breakfast is good, and near many massage stalls, and quiet environment

8/10 Good

Neville, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nev

This is a great hotel have stayed before.dissapointed this time with cold breakfast every morning

8/10 Good

Shin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An overall good experience

The staff was friendly, room clean with good air-conditioning but transport back to the hotel was at times tough as many driver seems to be unfamiliar with the hotel. Best to say near the Cambodia-Japan friendship bridge when explaining to the driver.

10/10 Excellent

Rick, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel close to shops and restaurants

My wife and I stayed for 8 days. The staff were excellent. whilst some had difficulty with English, they made every effort to understand our requests or would get someone who did. All staff were extremely friendly and well mannered. We found our room spacious and clean. the buffet breakfast was excellent catering for all types. the main menu was also excellent and fulfilling. the hotel was close to all shops, restaurants and bars. I can only give praise for this motel and would recommend this to all my friends.