*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
SUN & MOON, Urban Hotel features a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary.
This 4-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.
SUN & MOON, Urban Hotel has designated areas for smoking.
- Number of outdoor pools - 1
- Water dispenser
- Number of spa tubs - 2
- Elevator
- Fitness facilities
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- Business center
- Secured parking
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Number of meeting rooms - 2
- Free reception
- Terrace
- Luggage storage
- Bicycle parking available
- Bicycle tour information
- Snack bar/deli
- Designated smoking areas
- Parking (limited spaces)
- Total number of rooms - 80
- Number of floors - 9
- Number of buildings/towers - 3
- Airport transportation (surcharge)
- Barbecue grill(s)
- Designated smoking areas (fines apply)
- Rooftop terrace
- Number of bars/lounges - 3
- Number of poolside bars - 1
- Full-service spa
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 2015
- Steam room
- Free WiFi
- Sauna
- Free wired internet
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Banquet hall
- Laundry facilities
- Television in common areas
- Living plant wall
- Garden
- Multilingual staff
- Free newspapers in lobby
- Eco-friendly cleaning products used
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Refrigerator
Room Amenities
SUN & MOON, Urban Hotel offers 80 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Refrigerator
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Desk
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower only
- Cable TV service
- Free WiFi
- LCD TV
- TV size: 32
- TV size measurement: inch
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
A complimentary manager's reception is offered each day.
SALT N PEPPER, Gastropub - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
UNPLUG Bar - This lobby lounge serves breakfast, lunch, and dinner. Open daily.
Number 8 VIP Lounge - This bar serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Cloud 9 Sky Bar - Onsite rooftop bar. Open daily.
24-hour room service is available.
Spa Services
The Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
- Number of treatment rooms 4
- Outdoor treatment areas
- Couples treatment rooms
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 16
- Thai massage
- Reflexology
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
Nearby Activities
2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately USD 12 per person
- Airport shuttle fee: USD 20.00 per vehicle (one way)
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 1:00 PM and midnight
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 30.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who smoke in a nonsmoking area will be subject to penalties (USD 100).
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Staffed front desk
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests must provide a copy of their government-issued photo I.D. in advance
Guests are provided with free hand sanitizer
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 5 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for USD 30.00 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Hotel Names
- SUN MOON Urban Hotel Phnom Penh
- SUN MOON Urban Hotel
- SUN MOON Urban Phnom Penh
- SUN & MOON, Urban Hotel Hotel
- SUN & MOON, Urban Hotel Phnom Penh
- SUN & MOON, Urban Hotel Hotel Phnom Penh
Hotel Reviews
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