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Sky Tree Hotel By New World Hospitality

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sky Tree Hotel By New World Hospitality

Deluxe Double Room, 1 King Bed, City View | Terrace/patio
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Deluxe Double Room, Pool View | Living area | 49-inch flat-screen TV with cable channels, TV, fireplace
City view
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Washer
  • Pool
  • Gym
  • Spa
  • Parking included
  • Outdoor Space

Explore the area

Map
St105 Sangket Toul Sanke Khan Russey Keo, Phnom Penh, PNH, 855
  • Riverside
    17 min walk
  • Wat Phnom
    3 min drive
  • Central Market
    4 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.)
    26 min drive

Room options

View all photos for Standard Double Pool View

Standard Double Pool View | Premium bedding, in-room safe, individually decorated, desk

Standard Double Pool View

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, City View

Premium bedding, in-room safe, individually decorated, desk

Family Suite, City View

  • 1292 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, City View

Premium bedding, in-room safe, individually decorated, desk

Executive Suite, City View

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room, 1 King Bed, City View

  • 861 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Pool View

Full-size fridge, stovetop, electric kettle, cookware/dishes/utensils

Deluxe Double Room, Pool View

  • 861 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Pool View

Premium bedding, in-room safe, individually decorated, desk

Executive Suite, Pool View

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Sky Tree Hotel By New World Hospitality

3.5-star aparthotel in Russey Keo
Along with a full-service spa, this aparthotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Conveniences include a washing machine and a dining area, and guests will appreciate thoughtful touches like bathrobes and slippers.
Sky Tree Hotel By New World Hospitality offers 1420 air-conditioned accommodations with fireplaces and safes. Rooms open to balconies. These individually decorated accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. 49-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include Thai massages and massages. The spa is open daily.
The aparthotel offers a snack bar/deli. Wireless Internet access is complimentary. In addition to a full-service spa, Sky Tree Hotel By New World Hospitality features an outdoor pool and a sauna. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Art Deco aparthotel also offers a fitness center, a rooftop terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sky Tree Hotel By New World Hospitality has designated areas for smoking.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Pool/Spa

  • Full-service spa
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Stair gate

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Dining table
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: USD 44 per night

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 49-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessibility
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 1,420 units
  • 3 buildings
  • 32 floors
  • Art Deco architecture
  • Built in 2019
  • Garden
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 44.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 17 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: USD 17 (from 4 to 12 years old)
  • Rollaway bed fee: USD 44.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned
Property Registration Number 676767

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Sky Tree Residence
Sky Tree By World Hospitality
Sky Tree Hotel by New Hospitality
SKY TREE RESIDENCE by New World Hospitality
Sky Tree Hotel by New World Hospitality Aparthotel
Sky Tree Hotel by New World Hospitality Phnom Penh
Sky Tree Hotel by New World Hospitality Aparthotel Phnom Penh

Sky Tree Hotel By New World Hospitality Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 4 out of 26 reviews" "

8.4/10

Cleanliness

7.8/10

Amenities

7.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

Decio

Liked: Cleanliness
Nice room terrible service
We arrived and the reception desk did not have our reservation. The receptionist did not speak English and we had to communicate via our phone translators. I had pre printed the reservation and was able to prove that I had one. The receptionist was on the phone with their manager in order to get instructions on how to check us in. The entire process took over one hour. We were then taken to our room where the A/C did not work so we had to get a new room. This process took another half an hour. When we arrived in the new room we had no hot water and had to get that rectified the following morning. The hotel is a “no smoking”property however the smell of smoke was pervasive throughout the halls. In all the room was spacious with a wonderful view of the city and a nice balcony. The room was clean. The bed was a bit hard for my taste. The pool looked nice and clean. In short the experience was marred by the poor customer service.
Stayed 3 nights in Aug 2024

6/10 Okay

vuthy

Stayed 3 nights in Aug 2024

2/10 Terrible

Vivendren

Disliked: Cleanliness, property conditions & facilities
Did not receive our breakfast vouchers and place was not as per pictures
Stayed 4 nights in Jul 2024

10/10 Excellent

Vanthong

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Aaron

Liked: Cleanliness
Extremely dangerous, no emergency lights in stairs
Room was nice but power was out all morning. Elevator didn't work and worst of all there was NO EMERGENCY LIGHTING IN THE BUILDING OR STAIRCASE. We had to walk down 28 floors in total darkness. This is an extremely dangerous fire/emergency hazard. I couldn't imagine trying to escape this building in a fire, everyone would die.
Stayed 1 night in Apr 2024

10/10 Excellent

Yooseung

Stayed 2 nights in Dec 2023

10/10 Excellent

Bethany

Liked: Cleanliness, property conditions & facilities
Very quiet. Nice apartment for one night.
Stayed 1 night in Nov 2023

2/10 Terrible

eco

Stayed 2 nights in Sep 2023

2/10 Terrible

Peter

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel has a weird vibe. Pictures doesn’t match what they have advertised. No iron in room. TV in Chinese and nothing works. Towels smells like perfume. Shoe prints on bedroom floor. Stains on couch. No hanger or bathrobe in closet. We tried to check out next morning and they didn’t honor it. Upgraded us to the same room with an extra balcony. Gym is not done. Construction going on. Management was rude to workers. Found out someone committed suicide from the balcony. Turned out it was the room they upgraded us to. The whole 26th floor is not rented out to anyone. The manager set us to get haunted, but nothing happened. I do not recommend this hotel. Stay away.
Stayed 8 nights in Jul 2023

6/10 Okay

joseph

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
This is a split between a hotel, and an apartment building. It's clean enough, and fairly new, but it seems to be targeted toward the Chinese community. Pretty much everything in our room was in Chinese characters, and the only TV channels were set up in Chinese as well. The room construction wasn't complete, to where there was a partially installed power outlet that my toddler got her finger into! Reception staff was kind and courteous, and the price was very reasonable.

8/10 Good

katy

Liked: Cleanliness, property conditions & facilities
The only complaint is that there’s a tv but no cable to watch tv
Stayed 5 nights in May 2023

10/10 Excellent

Herbert

Traveled with family
Liked: Amenities, property conditions & facilities
I’d like the staff. They were very friendly and helpful, especially Steyleak & Lin. Good workers.
Stayed 2 nights in Apr 2023

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, room comfort
Wonderfuls stay
While this hotel is current undergoing renovation and hiring new staff, my experience was very good. There were a few problems but they were handled quickly and efficiently. There are great facilities, and everything was provided at a very reasonable cost
Stayed 4 nights in Feb 2023

10/10 Excellent

Gang Ho

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good as usual thank you for a good stay..
Stayed 2 nights in Sep 2022

10/10 Excellent

Gang Ho

Stayed 4 nights in Aug 2022

6/10 Okay

Gang Ho

Stayed 1 night in May 2022

8/10 Good

Gang Ho

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was good and quiet.
Stayed 9 nights in Apr 2022

10/10 Excellent

Ricky

Liked: Cleanliness, room comfort
Lovely aparthotel no complaints whatsoever
Stayed 7 nights in Apr 2022

10/10 Excellent

Ke

Liked: Cleanliness, amenities, property conditions & facilities
Was planning on staying at this property for just two days but ended up staying here for over a month. Absolutely love this hotel condo. The room is very modern. There’s a great gym below which is free to use. The staff, cleaning crew are just very professional and nice. Would definitely stay here again.
Stayed 2 nights in Mar 2022

10/10 Excellent

Gang Ho

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good service clean room 👌
Stayed 6 nights in Mar 2022

6/10 Okay

Themy, Cranston

Stayed 1 night in Nov 2021

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gym and pool were the best parts of my stay! I picked this hotel because it was close to the main road from the airport but was surprised at how many different facilities it had. It has a complete gym with everything I needed and it was mostly empty. Probably because most other guests were on business trips. The view from my balcony was amazing! Spacious, clean and well equipped room made the stay very comfortable.
Stayed 1 night in Oct 2021

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, property conditions & facilities
I have stayed at many of the top (and expensive) hotels in Phnom Penh. This is not the most expensive but is most definitely up there with the 5 stars: great staff and really nice rooms!
Stayed 1 night in Oct 2021

10/10 Excellent

Rini

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was very happy with this hotel after so many disappointments with hotel rooms in Phnom Penh in the past. Great value for money as I have paid twice as much for less in PP, during my previous stays. Great rooms with fantastic views of the city, bed was so comfortable, I didn't want to get up :) Staff were very helpful. I would definitely stay here again. Not very central but everything is just a tuk-tuk hop away.
Stayed 1 night in Oct 2021

8/10 Good

Choi

Stayed 3 nights in May 2022