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The Mou Hotel

3.0 star property

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Photo gallery for The Mou Hotel

Bar (on property)
Interior entrance
View from room
Family Room, 1 Bedroom, City View | Living area | Flat-screen TV
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
House No. 41, Street 125, Sangkat Vealvong, Prampir Makara, Phnom Penh
  • Orussey Market
    ‪2 min walk‬
  • Olympic Stadium
    ‪15 min walk‬
  • Central Market
    ‪15 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Minibar, desk, blackout drapes, free WiFi

Standard Triple Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

Minibar, desk, blackout drapes, free WiFi

Standard Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, blackout drapes, free WiFi

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Bedroom, City View

Family Room, 1 Bedroom, City View | Living area | Flat-screen TV

Family Room, 1 Bedroom, City View

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Similar properties

Standard Double Room | Desk, soundproofing, free WiFi, bed sheets

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  • Air conditioning
  • Laundry
  • 24/7 front desk
4.1 out of 5, Very Good, (33)
The price is $12
per night
$15 total
includes taxes & fees
Mar 14 - Mar 15
Empire House Phnom Penh

About this property

The Mou Hotel

3-star hotel in Phnom Penh City Centre
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Mou Hotel offers 49 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3-star property.

Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. For a surcharge, an airport shuttle at scheduled times is offered to guests. Complimentary self parking is available on site.

The Mou Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Cambodian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 1:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: USD 5 to 10 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 10 for children
  • Airport shuttle fee: USD 13 per room

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mou Hotel Phnom Penh
Mou Phnom Penh
The Mou Hotel Hotel
The Mou Hotel Phnom Penh
The Mou Hotel Hotel Phnom Penh

The Mou Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 32 out of 105 reviews
Rating 8 - Good. 45 out of 105 reviews
Rating 6 - Okay. 20 out of 105 reviews
Rating 4 - Poor. 3 out of 105 reviews
Rating 2 - Terrible. 5 out of 105 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The hotel is a bit run-down. But it is a good value for the money. Very nice staff
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, amenities
It’s okay for a night or two to stay. Some decent coffee shops, restaurants and a convenient store nearby. My room was fine, except for the closet was very dusty and the shower area in the bathroom have no door. So water splashed everywhere when I showered.
Stayed 2 nights in Sep 2019

8/10 Good

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot good food was upgraded due to a problem with aircon
Stayed 2 nights in Jun 2019

8/10 Good

Emma

Liked: Staff & service, property conditions & facilities, room comfort
Asia trip
They place and service is good. It was decently clean. Close to all the local street food and foodie area.
Stayed 5 nights in May 2019

4/10 Poor

Marie, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately there is nothing positive about this hotel besides the super friendly staff.
Stayed 5 nights in May 2019

4/10 Poor

KR

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room we are given smelled of cigarettes even though signs says no smoking. Second room was not cleaned at all. The floor was dirty, the bath towels were dirty, the fridge was broken and the bed was dirty. Housekeeping didn't change the bed from previous guest at all even though you can clearly see it's dirty. They just remade the bed then skipped everything else. There are only bath towels given - no hand towels or anything. Toilet paper holder is broken and hotel didn't bother fixing it. Toilet paper given were 1/4 of the roll for a 3 night stay. Elevator takes forever, therefore, had to use stairs (not bad going down 6 flights but hard in the heat going back up). Guests are allowed to smoke in the hallways next to the stairs and elevator right next to the "no smoking" sign. When I spoke to the staff about the smoking, their only answer is "they're Chinese and won't listen". Not worth the price at all and no idea how they got good ratings.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Received smiling face from staffs and Comfortable room
Stayed 1 night in Dec 2018

10/10 Excellent

Peter, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice ,clean,friendly staff.slightly out of the way from Popular activities eg. $2 tuk tuk to riverside .Price is reasonable .😊
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Nice hotel, professional service and safe environment.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not one of the better hotels
Some of the staff are nice, others quite rude. Will not return.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was easy to go anywhere and the room was great.
Stayed 6 nights in Aug 2018

8/10 Good

Jun, Kk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok stay
it was ok stay. just for 2 nights only.. wifi slow.
Stayed 2 nights in Jun 2018

10/10 Excellent

Tom, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel centrally located near the Olympic stadium In Phnom Penh. There are many restaurants and a mini mart 5 minutes walk away. The staff were wonderful, the rooms were superbly clean and the beds were so comfortable. I cant recommend this hotel enough, you likely wont find a better hotel for the money than the Mou Hotel in PP!
Stayed 5 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice but average hotel
The hotel staff and room were pretty average. Would recommend staying here but dont expect anything standout. The room is clean. Good washroom. Comfortable beds. A little out of the way from the riverside and main tourist attractions. Neighborhood is safe and clean though. Expect to take a tuk tuk or taxi to most places. Walking will take 30-45 mins to most tourist sites. Good tv channel options.
Stayed 3 nights in Apr 2018

6/10 Okay

Tan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
first day didnt give me family room resason is the room rent out

6/10 Okay

Kristel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible service
Hotel was nice and clean. But I was brutally mugged and they refused to help me. They would not let me use the phone or advise where the police station was. I was truly appalled by the male receptionist. So were the other guests. I would never ever stay there again. I think their behavior to me was beyond disgusting.

10/10 Excellent

Walker, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a great price close to attractions
This is a fairly new hotel located near the Olympic Stadium. The rooms are very clean, wide, and spacious, and they DO look like the pictures posted online. I like the location - 1-2 kilometers from the main attractions, yet far enough away to where it is quiet at night. Friendly staff!
Stayed 1 night in Mar 2018

10/10 Excellent

Sam, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service!
We had a great stay at the Mou Hotel we were here for 4 nights and what really stood out was the amazing service the staff provide and how friendly they are (especially the two guys on the front desk. Despite not speaking that much English nothing was too big an ask and they were always happy to help even letting me borrow there phone at one stage. Room is lovely and spacious and location is good as well about a $3 Tuk Tuk ride to the river but right next to Olympic stadium and pretty near central market! Great stay.
Stayed 4 nights in Mar 2018

8/10 Good

Jasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place
A little bit noisy if your in the lower front rooms but it is phnom pehn. Everyone was really nice and happy got given free food and stuff. The room was clean and comfortable bed. Bathroom a bit strange in choice of colours. TV stations good, restaurants food was good. Oh Wifi was slow but probably lots of people on it.
Stayed 5 nights in Feb 2018

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Only stayed overnight, so can’t say more than it was clean, functional and staff were cheery One particular feature was the roof top bar- enjoyed views and chilling there with a cold beer
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time staying was great. 2nd time something els
Stay about 3 weeks ago. Experience was great. So I booked the same hotel again. I only wish the staff pay more attention to their work and not assume my words. But manager did more to correct the issue so I give him some credit.
Stayed 2 nights in Jan 2018

6/10 Okay

philip, streets of pattaya

Disliked: Cleanliness, property conditions & facilities, room comfort
Rubbish
Rubbish experience and I am now on the streets of pattaya. Where is my rebate and compensation? Amp
Stayed 2 nights in Dec 2017

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good location, The room was very clean and comfortable. Good Wi-fi, I would stay here again.
Stayed 1 night in Oct 2017