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Ocotillo Apartments & Hotel

2.0 star property

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Photo gallery for Ocotillo Apartments & Hotel

Front of property
1 bedroom, desk, laptop workspace, iron/ironing board
Lobby
Reception
Outdoor pool

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services
$57
includes taxes & fees
Aug 25 - Aug 26

Explore the area

View in a map
1711 W Bell Road, Phoenix, AZ, 85023
  • University of Phoenix-Northwest Learning Center
    ‪3 min drive‬
  • Happy Valley Towne Centre
    ‪8 min drive‬
  • Six Flags Hurricane Harbor Phoenix
    ‪10 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Ocotillo Apartments & Hotel

Hotel in Deer Valley
Along with a business center, this smoke-free hotel has conference space and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands. Housekeeping is available on request.
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. This Phoenix hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers gift shops/newsstands, express check-out, and complimentary use of a nearby fitness facility. Onsite self parking is complimentary. Guests can use the health club at a partner property.

Ocotillo Apartments & Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Pool

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Ocotillo Apartments & Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 191 out of 1009 reviews
Rating 8 - Good. 128 out of 1009 reviews
Rating 6 - Okay. 120 out of 1009 reviews
Rating 4 - Poor. 118 out of 1009 reviews
Rating 2 - Terrible. 452 out of 1009 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

J̌

Stayed 1 night in May 2025

2/10 Terrible

Katherine

Stayed 1 night in May 2025

10/10 Excellent

amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Amy

they kept my deposit after I only stayed one night and was barely in the room
Stayed 1 night in May 2025

8/10 Good

Karri

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Everyone was so polite and kind going back very budget friendly
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort

Get new remotes

The tv didnt work dude.
Stayed 1 night in May 2025

2/10 Terrible

Ivan

call the hotel before u pay security deposit extra

I was told on your website the total was $59 dollars and thats all I would have have to pay for the night at that hotel , so i payed that $59 , boy was i surprised the next day when they wanted an additional $100 security depost they told me it was in the fine print of some legal document that I'm sure most people never read it would take a lawyer to make since of also long unreadable in under an hour i mean why did you take the $59 and the security deposit at the checkout the same time. I got ripped off no room because I didn't have anymore money that day I feel like I should have got my money back. im so mad about this
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

6/10 Okay

Ijeoma

Stayed 1 night in May 2025

2/10 Terrible

Dewey

Stayed 1 night in May 2025

2/10 Terrible

Christy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were bed bugs and management was unreachable. They were not helpful when we did reach them. We ended up having to change hotels on our own dime so we paid TWICE basically. They were HORRIBLE
Stayed 4 nights in Mar 2025

6/10 Okay

Myles

Stayed 1 night in May 2025

2/10 Terrible

Jeremy

Stayed 1 night in May 2025

2/10 Terrible

Cheryl, Phoenix

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe
Stayed 5 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No One There

I was supposed to stay here for two nights with my fiancée, but when we went to checkin, the front door was locked and no one was at the front desk. A maintenance guy came to me to let me know that the person at the front desk left due to being sick, and there was no one to check me into my room until the night person came around 10 pm. I had to get a room at another hotel. Now, they are refusing to refund me for my reservation.
Stayed 2 nights in May 2025

2/10 Terrible

Yolanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was horrible it had a odor in the room the door to the room wasn’t safe you had to kick it to get back in ask for another room got one that was worse the tv didn’t work it was only one outlet in the room that you could use the fridge didn’t work or the plug didn’t work very loud at night kids running and playing after 8 very horrible place I would not recommend it to anyone and everyone that works there don’t understand English so they say
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Heinz, Phoenix

Stayed 3 nights in May 2025

8/10 Good

Barbra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are pretty nice for what it was for a trip, but some if the guests were on meth that were two doors down from us walking up and down the hall saying how high they were and making a bunch of noise that we couldn't sleep. It's an apartment / Hotel so there's people living there as well so it smells of marijuana which not a problem for me but for most it might be but overall the ladies were nice the guard was nice and the room for what it was was okay.
Stayed 1 night in May 2025

2/10 Terrible

Cheryl, Phoenix

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 7 nights in Apr 2025

2/10 Terrible

Trafton

Disliked: Staff & service
I was part of f**** I was told I wasn't getting a refund and that I was f*****
Stayed 1 night in May 2025

2/10 Terrible

Kenny

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone woke me up by walking into my room. They double booked my room and another guest was arguing with me about my room, while I was in bed!
Stayed 1 night in May 2025

2/10 Terrible

kimberly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These people are con artists. The whole parking lot is full of people living in their car and using drugs. The room felt like a prison cell and stunk.
Stayed 2 nights in Apr 2025

10/10 Excellent

eliyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025