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Ocotillo Apartments & Hotel

2.0 star property

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Photo gallery for Ocotillo Apartments & Hotel

Front of property
Outdoor pool
Lobby
Reception
Desk, laptop workspace, free WiFi, bed sheets

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services
$62
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
1711 W Bell Road, Phoenix, AZ, 85023
  • Place, University of Phoenix-Northwest Learning Center
    ‪3 min drive‬
  • Place, Happy Valley Towne Centre
    ‪8 min drive‬
  • Place, Six Flags Hurricane Harbor Phoenix
    ‪10 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, free WiFi, bed sheets

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | Desk, laptop workspace, free WiFi, bed sheets

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Ocotillo Apartments & Hotel

Hotel in Deer Valley
Along with an outdoor pool, this smoke-free hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and gift shops/newsstands are onsite. Housekeeping is available on request.
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. This Phoenix hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers an outdoor pool, gift shops/newsstands, and express check-out. Onsite self parking is complimentary. Guests can use the health club at a partner property.

Ocotillo Apartments & Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Reviews

Ocotillo Apartments & Hotel Reviews

5.2

5.2/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 199 out of 1018 reviews
Rating 8 - Good. 131 out of 1018 reviews
Rating 6 - Okay. 119 out of 1018 reviews
Rating 4 - Poor. 119 out of 1018 reviews
Rating 2 - Terrible. 450 out of 1018 reviews

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Vadim

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

collette

Business traveler
Disliked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Antoinette

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Yamila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s so nasty and unsafe. Don’t go to this place , the pictures are not real.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

2/10 Terrible

christopher

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors damaged and locks not functioning, sheets dirty, roaches and other bugs throughout. Will never book here again.
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Stayed 1 night in Jun 2025

4/10 Poor

Cheryl

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
There were tons of flies in the room, the TV did not work and they could not move us to another room that was very disappointing
Stayed 1 night in Jun 2025

2/10 Terrible

Bryan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Steve

Stayed 2 nights in Jun 2025

2/10 Terrible

Samantha

Stayed 5 nights in May 2025

4/10 Poor

Joseph

Traveled with group
Disliked: Amenities, property conditions & facilities
Staff leaves at 5 pm and then the one security guard has to take care of everything. I had a broken tv remote, needed extra towels and overall feel felt like a prison.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice hotel, thank you.
Stayed 6 nights in Jun 2025

8/10 Good

Cinthia Rosaura

Traveled with partner
Good for the price
Stayed 1 night in May 2025

6/10 Okay

Xavier

Not bad for the money room smell is something off idk maybe it’s the cleaner they use
Stayed 3 nights in Jun 2025

6/10 Okay

Maria

Stayed 1 night in Apr 2025

2/10 Terrible

Brittany

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t even know where to start. The pictures are inaccurate to what the property looks like. The hotel is completely run down, parking lot has pot holes and homeless people all around it ALL THE TIME, and the parking lot wall says “child predator rv” in spray paint. When we drove in the first night there was a part of the parking lot with police tape lined off with a biohazard team scrubbing the floor and police finishing reports up for god knows what. The door didn’t lock and the only thing was the top latch to keep the door secured and the key swipe was broken and took minutes to work each time. Hot water was hit or miss. Towels were dirty upon arrival but yet we were charged $22 for “staining towels”. It was advertised for a hot tub but the front desk staff told me they “never had a hot tub” when you can clearly see one was filled in. The day we were supposed to check in, the front office “closed early for no reason” so the security guard had to check me in, it was 4pm and he said they had gone to lunch and never came back. In fact, the front desk staff looked like they were never there. Had called multiple times and emailed about access to WiFi, never received an answer. At one point a lady was coming through and collecting rent, I let her know we already paid for the hotel. Thankfully we took our own trash out, I’m SURE we would’ve been charged for that. It worth the extra couple dollars to stay in a real hotel. DO NOT COME HERE, it’s not worth the money, I promise.
Stayed 7 nights in May 2025

2/10 Terrible

Jeremiah

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Eliyana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
they make up ridiculous lies to get more out of your deposit, i see why the place is so cheap now because they scam you. do not stay here
Stayed 1 night in Jun 2025

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like being charge half of my deposit for using the hand towels.
Stayed 1 night in May 2025

8/10 Good

lielah

Liked: Room comfort
Stayed 1 night in May 2025

6/10 Okay

steven

Disliked: Property conditions & facilities
Cheap room. OK to sleep in.
Stayed 1 night in Mar 2025

2/10 Terrible

Ja'Nae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025