See all properties

Ocotillo Apartments & Hotel

2.0 star property

Choose dates to view prices

Photo gallery for Ocotillo Apartments & Hotel

Front of property
Lobby
Outdoor pool
Reception
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
1711 W Bell Road, Phoenix, AZ, 85023
  • University of Phoenix-Northwest Learning Center
    ‪3 min drive‬
  • Happy Valley Towne Centre
    ‪8 min drive‬
  • Six Flags Hurricane Harbor Phoenix
    ‪10 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio

Basic Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Studio

  • Sleeps 2
  • 1 Queen Bed

About this property

Ocotillo Apartments & Hotel

Hotel in Deer Valley
Along with a business center, this smoke-free hotel has conference space and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands. Housekeeping is available on request.
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. This Phoenix hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers gift shops/newsstands, express check-out, and complimentary use of a nearby fitness facility. Onsite self parking is complimentary. Guests can use the health club at a partner property.

Ocotillo Apartments & Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Pool

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Ocotillo Apartments & Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 186 out of 1013 reviews
Rating 8 - Good. 131 out of 1013 reviews
Rating 6 - Okay. 120 out of 1013 reviews
Rating 4 - Poor. 122 out of 1013 reviews
Rating 2 - Terrible. 454 out of 1013 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ricky

Stayed 1 night in Apr 2025

8/10 Good

Ijeoma

Stayed 1 night in Apr 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Place did not have signs showing name of property. Property is gated with a guard to open the gate. No one was on duty and office was closed. I had o have the guard open the office and process me for the nights stay.
Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Stayed 1 night in Apr 2025

2/10 Terrible

Laurie

Stayed 1 night in Mar 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing the lady at the front desk was rude and disrespectful and I'll never stay here again. She charged me a late fee for checking out at 11:42 and check out is 11
Stayed 1 night in Mar 2025

4/10 Poor

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

4/10 Poor

Wesley

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Office is only open 8-5pm, they have no supplies like towel they only clean rooms when requested each day.
Stayed 7 nights in Mar 2025

4/10 Poor

Jesse

Stayed 2 nights in Mar 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
No comments
Stayed 1 night in Mar 2025

2/10 Terrible

Guinevere

Liked: Staff & service
Stayed 4 nights in Mar 2025

4/10 Poor

Sandra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
The facilities are definitely dated but the price was very reasonable. More importantly to me.... the room was clean and the staff were courteous and helpful. I would definitely recommend Ocotillo, especially if you are budget concious.
Stayed 1 night in Mar 2025

4/10 Poor

Heidi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

eliyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Joshua

Disliked: Amenities, property conditions & facilities
The door bolt did not lock only the handle locked. They also charged me a $100 deposit but I have not received my payment back. I will have to pursue that deposit. Not worth the few bucks saved pick a better hotel to stay at.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

I do not recommend this place. No staff at all aside from a security guard. We didn’t even stay here, we left to go somewhere else. The room we got had stains on the sheets and pillows, the door lock was missing a bolt, it’s advertised as a hotel but it’s actually a motel. Is isn’t safe or clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all a good place last minute and clean
Stayed 2 nights in Mar 2025

4/10 Poor

Tami

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel was also an apartment and the whole atmosphere was a little scary. Did not like our hotel room. No ice machine, no ice bucket, no disposable cups for tooth brushing, no chairs
Stayed 4 nights in Mar 2025

4/10 Poor

Tyjah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You definitely get what you pay for.
Stayed 2 nights in Mar 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jean

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Darryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Monique, Glendale

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All rooms have a refrigerator and microwave
Stayed 1 night in Feb 2025