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AC Hotel by Marriott Phoenix Biltmore

3.5 star property

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Photo gallery for AC Hotel by Marriott Phoenix Biltmore

Tapas bar
Tapas bar
Property amenity
Junior Suite, 1 King Bed with Sofa bed, Pool View | Pillowtop beds, in-room safe, desk, laptop workspace
Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Bar

Explore the area

Map
2811 East Camelback Road, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    ‪7 min walk‬
  • Phoenix Convention Center
    ‪11 min drive‬
  • Camelback Mountain
    ‪21 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 368 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Pool View

Junior Suite, 1 King Bed with Sofa bed, Pool View | Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Pool View

  • 630 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Mountain View

  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

AC Hotel by Marriott Phoenix Biltmore

3.5-star hotel in Camelback East
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
AC Hotel by Marriott Phoenix Biltmore offers 160 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AC Hotel by Marriott Phoenix Biltmore features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 5010 square feet (465 square meters) include conference space. This business-friendly hotel also offers a library, gift shops/newsstands, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

AC Hotel by Marriott Phoenix Biltmore is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
AC Lounge - This tapas bar serves light fare only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Lounge

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • 5,010 square feet of conference space
  • Business center

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (34 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 75 per accommodation
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Hotel Marriott Phoenix Biltmore
AC Hotel Marriott Biltmore
AC Marriott Phoenix Biltmore
AC Marriott Biltmore
AC Hotel by Marriott Phoenix Biltmore Hotel
AC Hotel by Marriott Phoenix Biltmore Phoenix
AC Hotel by Marriott Phoenix Biltmore Hotel Phoenix

AC Hotel by Marriott Phoenix Biltmore Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 466 out of 603 reviews
Rating 8 - Good. 104 out of 603 reviews
Rating 6 - Okay. 17 out of 603 reviews
Rating 4 - Poor. 5 out of 603 reviews
Rating 2 - Terrible. 11 out of 603 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms and lobby. Service was attentive and friendly at all levels.
Stayed 1 night in Feb 2025

10/10 Excellent

Raquel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Wayne

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Pretty clean place, nice staff. A bit limited on accommodations for sure. Kinda felt like a fancy motel 6. Not a Marriot. Probably wouldn’t stay here again. Staff was friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Riza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Jennifer

Stayed 2 nights in Jan 2025

10/10 Excellent

Adrielle

Stayed 1 night in Jan 2025

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

2 star at best

Room was dirty, bathroom was gross, bed was super uncomfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Orvendilo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay !
Stayed 1 night in Jan 2025

8/10 Good

SEEMA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, wasn't there long enough to use any facilities or anything. Probably would not stay there again unless I needed to be close to the airport or a nearby business because it felt like the hotel was in an industrial/ business area.
Stayed 1 night in Jan 2025

8/10 Good

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location.
Stayed 1 night in Jan 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, property conditions & facilities
Hotel was super nice. Beautiful rooms and facilities. Staff were ok but not super friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. These AC hotels are chic, comfortable and clean. Full Bar and some food available in lobby lounge area.
Stayed 1 night in Jan 2025

6/10 Okay

Jenn

Traveled with group, Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
It's jammed between office buildings
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

We enjoyed our stay, it was quiet and uncrowded the few days after Christmas. Lobby was beautiful, parking was easy, food and drinks were very good. Nice outdoor lounge area with heaters and fire pit as well as a heated pool and 24 hr gym. Close to everywhere we needed to be.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, it's our go-to for Christmas

Nice modern hotel. Staff is professional and courteous. Room was comfortable. The lobby is nice, bar area is nice. They have an outdoor patio with fire pits, which we didn't take advantage of. We have family close by the hotel, so it makes it very convenient. This is a repeat stay for us. The only drawbacks were the false fire alarm at 2:12 am and the huge pillows they have on the bed.
Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel rooms are clean and comfortable. Maybe a little bit on the small side! I liked it but more for the business traveler than me. Would highly recommend it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Very clean and fresh.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tanner

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

8/10 Good

John

Stayed 1 night in Nov 2024