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AC Hotel by Marriott Phoenix Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Phoenix Downtown

Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
414 NORTH 5TH STREET, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    2 min walk
  • Roosevelt Row
    4 min walk
  • Arizona Center
    5 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    12 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • 370 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Phoenix / Downtown

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2347)
The price is $127
per night
$143 total
includes taxes & fees
Dec 7 - Dec 8
Hyatt Place Phoenix / Downtown

About this property

AC Hotel by Marriott Phoenix Downtown

3-star hotel in Downtown Phoenix
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning. Housekeeping is available on request.
AC Hotel by Marriott Phoenix Downtown offers 199 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of 4 meeting rooms and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 3207 square feet (298 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a garden. Onsite parking is available (surcharge), along with a car charging station.

AC Hotel by Marriott Phoenix Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
AC Kitchen - This restaurant serves breakfast only.
AC Lounge - This bar serves dinner only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Dining table
  • Free crib

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,207 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Covered self parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac By Marriott Phoenix Phoenix
AC Hotel by Marriott Phoenix Downtown Hotel
AC Hotel by Marriott Phoenix Downtown PHOENIX
AC Hotel by Marriott Phoenix Downtown Hotel PHOENIX

AC Hotel by Marriott Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 433 out of 624 reviews" "
Rating 8 - Good. 95 out of 624 reviews" "
Rating 6 - Okay. 41 out of 624 reviews" "
Rating 4 - Poor. 27 out of 624 reviews" "
Rating 2 - Terrible. 28 out of 624 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Toni

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful property Ian amazing staff I just wish there was a microwave in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Marie-Pierre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Aug 2024

2/10 Terrible

Rachel

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I loved the shopping right at the base of the hotel. It was nice to be able to walk to the movies, ice cream and plenty of restaurants. I did not like the availability of reaching the desk staff. My door broke and wouldn't latch properly. I told the front desk on Saturday morning and they promised to send someone up right away that day to fix it. I left to go do my plans for the day. I came back and stopped by the desk to confirm my door had been fixed. They had no idea what I was talking about and said they didn't even have maintenance people working the entire weekend. So the staff was ok with blatantly lying to my face and doing nothing to fix my unsafe door. You could lightly push the door and it would pop open. Only after I basically yelled about the safety issues for a woman staying alone and the door not locking did they offer me a new room. It was the worst hotel experience I've ever had.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jordan

Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Stayed 2 nights in Aug 2024

10/10 Excellent

Kerry

Stayed 5 nights in Jul 2024

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were very nice. everything was clean and the hotel was not far from the concert venue. would definitely stay again 💜
Stayed 2 nights in Jul 2024

10/10 Excellent

Alene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Stayed 1 night in Jul 2024

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
The room was well-appointed. The AC worked well but under the unit there was reddish mold that was concerning. The cleaning staff were thorough, so much so that they disposed of my reusable bags I needed for my trip.
Stayed 2 nights in Jul 2024

6/10 Okay

Sade

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Excellent and very courteous staff! However the cleanliness of my actual hotel room, specifically the bathroom was questionable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tiffany

Stayed 3 nights in Jul 2024

10/10 Excellent

Michael, San Francisco

Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Summer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip for concert
Very clean, updated hotel. Awesome stay
Stayed 1 night in May 2024

10/10 Excellent

NEDA, woodland hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing, staff are hit or miss

2/10 Terrible

Lisa, Flagstaff

Stayed 1 night in Jun 2024

6/10 Okay

Jennifer

Re
Stayed 1 night in Jun 2024

2/10 Terrible

Ashley

The hotel canceled my room without notice
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying here!!
Stayed 4 nights in Jun 2024