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AC Hotel by Marriott Phoenix Downtown

3.0 star property

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Photo gallery for AC Hotel by Marriott Phoenix Downtown

Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Bar (on property)
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
$121
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
414 NORTH 5TH STREET, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Place, PHX Arena
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(48 reviews)
  • 370 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(70 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr) | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

AC Hotel by Marriott Phoenix Downtown

3-star hotel in Downtown Phoenix
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning. Housekeeping is available on request.
AC Hotel by Marriott Phoenix Downtown offers 199 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of 4 meeting rooms and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 3207 square feet (298 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a garden. Onsite parking is available (surcharge), along with a car charging station.

AC Hotel by Marriott Phoenix Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Kitchen - This restaurant serves breakfast only.
AC Lounge - This bar serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 34 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,207 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Covered self parking fee: USD 34 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac By Marriott Phoenix Phoenix
AC Hotel by Marriott Phoenix Downtown Hotel
AC Hotel by Marriott Phoenix Downtown Phoenix
AC Hotel by Marriott Phoenix Downtown Hotel Phoenix

AC Hotel by Marriott Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 626 out of 845 reviews
Rating 8 - Good. 116 out of 845 reviews
Rating 6 - Okay. 45 out of 845 reviews
Rating 4 - Poor. 30 out of 845 reviews
Rating 2 - Terrible. 28 out of 845 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

diana

Stayed 1 night in Jul 2025

10/10 Excellent

Sergio

Stayed 2 nights in Jul 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

We love staying at this hotel, the rooms are always so clean! Especially the bathrooms, huge win! Staff is always very kind!
Stayed 1 night in Jul 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice and clean. However, the blinds in our room didn’t close completely so the sun came in early in the morning. An employee walked into our room a few hours before check out without knocking which was also an issue.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The hotel was easy to find and parking was a breeze. The ladies at the front were so sweet, and we were able to check in early! The hotel felt modern and clean, and the room was amazing. The beds were so comfortable, the room was spacious and the bathroom was large and clean. Check in and out was super easy, and everyone was so nice. Price wasn’t bad either, I’d stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

James, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the AC Hotel Downtown Phoenix and had a great experience from start to finish. The hotel has a clean, modern aesthetic with stylish decor that feels both upscale and comfortable. The rooms are well-designed, with a sleek layout, comfortable beds, and thoughtful touches like USB charging ports and a spacious shower. Everything was spotless and felt fresh. The large windows let in lots of natural light, and the blackout shades made it easy to sleep in when needed. The staff was friendly and professional — check-in was quick and seamless. I also really appreciated how quiet the hotel was, even though it's in the heart of downtown. The location is excellent — walking distance to great restaurants, bars, and entertainment venues. Whether you’re visiting for business or pleasure, the AC Hotel puts you close to everything without feeling chaotic. Overall, I highly recommend the AC Hotel Downtown Phoenix. It’s a clean, modern, and relaxing place to stay in the middle of all the action.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sheryse

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Magali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice and friendly, rooms are clean, and area is perfect.
Stayed 2 nights in Jul 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

SAKI

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 2 nights in Jun 2025

10/10 Excellent

Brande

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AC Hotel great, Hotels.com, not so much

The stay was great. The manager- Brian was fabulous. We enjoyed the hotel and the staff was friendly. The part of my stay that was an issue was trying to get ahold of Hotels.com when there was an issue with check in. I reserve red the rooms but the 2 rooms were under 2 different names. It was not an issue with the hotel but with the confirmation emails as they did not indicate that my reservation would be under 2 names. It was not helpful when I could not find a phone number to call to clarify the situation. It took the manager and myself 15 min to find a number. This is not helpful when the issue was resolved in less than 5 min.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Carlos

Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tricia

Stayed 1 night in May 2025

8/10 Good

Kristi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic and allowed for early check in. The room was a good size and nicely appointed. However, the bed was sunken and the rug was very dirty. Otherwise, great experience.
Stayed 2 nights in Jun 2025