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Best Western InnSuites Phoenix Hotel & Suites

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Outdoor pool
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed) | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Explore the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020
  • Phoenix Mountains Preserve
    6 min drive
  • Wrigley Mansion
    7 min drive
  • Piestewa Peak
    8 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    16 min drive

Room options

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Junior Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western InnSuites Phoenix Hotel & Suites

Hotel in Camelback East
An outdoor pool, a fitness center, and a spa tub are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Best Western InnSuites Phoenix Hotel & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western InnSuites Phoenix Hotel & Suites provides a spa tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and limo/town car service. Guests can enjoy a complimentary breakfast each morning. This Phoenix hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

Best Western InnSuites Phoenix Hotel & Suites has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.77 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

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Best Western InnSuites Phoenix Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 1004 reviews" "
Rating 8 - Good. 300 out of 1004 reviews" "
Rating 6 - Okay. 124 out of 1004 reviews" "
Rating 4 - Poor. 54 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

henry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient, clean,great receptionist.Comfortable bed. The shower area could use some work. Door doesn't close, bad chalking around door and tiles slow drain on tub hard to operate shower fixtures.also mini fridge is not fixed in cabinet,so it does flop around.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful!! Thank you.
Stayed 2 nights in Aug 2024

8/10 Good

Starla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Stayed 1 night in Aug 2024

8/10 Good

Nicole

Stayed 1 night in Aug 2024

10/10 Excellent

Karla

The staff assigned me to a room that was already occupied…no nice!
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Loud area, light didnt work in room, breakfast didnt start until 6am on a weekday
Stayed 1 night in Aug 2024

2/10 Terrible

Laquane M

Disliked: Cleanliness, staff & service, property conditions & facilities
We walked in and walked out it was horrible
Stayed 2 nights in Aug 2024

10/10 Excellent

CLEMENTE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect and for check in fast and easy
Stayed 1 night in Aug 2024

8/10 Good

cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great very friendly and helpful
Stayed 2 nights in Aug 2024

8/10 Good

Glenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating and helpful. It was our first time staying here. We needed a first floor room and we're able to get that. Restaurants and shopping are not really convenient, but we were directed to Stumpy's and they were good. Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! Huge comfy beds and towels! Lots of food for breakfast! Big exercise room and pool and jacuzzi! Nice employees!!
Stayed 5 nights in Aug 2024

6/10 Okay

Tina, Bakersfield

Traveled with family
Liked: Staff & service
The front desk people were very nice. The breakfast was very good. The room was clean and everything worked well. It wasn’t very close to freeways. There were no walkable dining options. My biggest issue was that the pool was pretty green. On the second day it was shocked but it still wasn’t swimmable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Desiree

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My best friend just stayed one night. It was nice, room was clean, friendly front desk, and good breakfast.
Stayed 1 night in Aug 2024

6/10 Okay

Anita

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Overall, the hotel was alright. Very nice staff and convenient location, close to the airport. I felt very safe around the area and it was nice, quiet and calm. Although, I was looking forward to the free wifi, but the whole four days I was there, the wifi was not working in our rooms which was very disappointing. It was an okay stay.
Stayed 3 nights in Aug 2024

4/10 Poor

Kaitlin

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room had hair everywhere including in the ice bucket, the pool had roaches running around, it was also dirty. There were men starring at my toddler and one of them knocked on our door at night. Luckily my fiancé was there to answer it and the guy walked away when he answered the door. Gave us very uneasy feelings about going outside.
Stayed 2 nights in Aug 2024

6/10 Okay

Fidel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, near pool
Stayed 1 night in Jul 2024

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yvette was amazing she was able to get me in early.
Stayed 1 night in Jul 2024

10/10 Excellent

Armando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024