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Best Western North Phoenix Hotel

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western North Phoenix Hotel

Property amenity
Reception
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, sun loungers
Lobby
Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Gym

Explore the area

Map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Arizona State University-West Campus
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western North Phoenix Hotel

Hotel in North Mountain
Along with an outdoor pool, this hotel has a fitness center and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western North Phoenix Hotel offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western North Phoenix Hotel provides a spa tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This Phoenix hotel also offers barbecue grills, multilingual staff, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Best Western North Phoenix Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 10 PM
Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility or spa tub, and guests under 16 years old are only allowed in the swimming pool and spa tub with adult supervision

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1005 reviews" "
Rating 8 - Good. 240 out of 1005 reviews" "
Rating 6 - Okay. 72 out of 1005 reviews" "
Rating 4 - Poor. 27 out of 1005 reviews" "
Rating 2 - Terrible. 41 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mizpah

Traveled with family
Breakfast choices are good. Amenities are perfect location is ok
Stayed 3 nights in Oct 2024

4/10 Poor

kibier

Business traveler
Disliked: Amenities
The towel was old and black from repeated usage in the bathroom, smell like mold we have hard time with that smell.
Stayed 3 nights in Oct 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay at best Western Phoenix North
First off the room stunk, when we went to speak to housekeeping, they did express to us that sometimes they do lend that room out to homeless…. I was like WHAT? I don’t mind helping the homeless, but please clean up after them and put the room back into its original state. Don’t just leave it a mess and smelling like a New York City Alley.. honestly, I stayed at best. Western before and service has just gone down after Covid. Now let’s talk about the manager, RUDE and UNPROFESSIONAL When we expressed we WANTED to switch rooms, she was like no we don’t have any rooms available… we paid for a clean room to stay in… When we express this to the manager and asked her to go up and smell herself, she said no thank you… I cannot believe Manager would act that way, especially when the customer paid in full! I will never be staying at a best Western ever again. They have been going downhill over the last few years!
Stayed 3 nights in Oct 2024

8/10 Good

Lilia H

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very good
Stayed 6 nights in Oct 2024

10/10 Excellent

Shawn, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very nice. The morning breakfast was really good. The hotel is quiet and I was actually very surprised at how nice it was. There are a bunch of dining options in the area.
Stayed 1 night in Oct 2024

8/10 Good

Debra

Stayed 1 night in Oct 2024

6/10 Okay

Shedrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great breakfast and staff. VIP benefit was two bottles of water and a granola bar. $25 early checkin an late checkout fee. Non-negotiable, despite being a "VIP".
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

felipe

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Gordon

Stayed 1 night in Sep 2024

10/10 Excellent

MaryAlice

Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful clean and cared-for property central to our family. The breakfast was tasty and the staff were helpful and kind.
Stayed 3 nights in Oct 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire experience during my 3 days stay was exceptional!
Stayed 3 nights in Oct 2024

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, large room for the price. Clean, quiet.
Stayed 1 night in Oct 2024

4/10 Poor

Amanda

Business traveler
Liked: Staff & service, amenities
Staff was so very friendly and accommodating. The hotel itself old so there is an odor in the room and the ac unit was loud
Stayed 1 night in Oct 2024

4/10 Poor

Jessica

Stayed 2 nights in Sep 2024

10/10 Excellent

chet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2024

10/10 Excellent

Tao

Stayed 1 night in Oct 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was what we needed for a nights stay. Would stay again if in the area.
Stayed 1 night in Oct 2024

8/10 Good

Qinxia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good, Good location
Stayed 1 night in Oct 2024

10/10 Excellent

darla

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The entrance to facility is a little tricky. 1st attempt had to go around the block and reattempt.
Stayed 1 night in Oct 2024

8/10 Good

Noah

Stayed 1 night in Oct 2024

10/10 Excellent

Matilde

Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024