Best Western Plus Chandler Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Chandler Hotel & Suites

Stunning hotel exterior with a central entrance under a covered walkway, surrounded by beautifully landscaped gardens.
Welcome to our reception area, where friendly staff are available to assist with your stay.
Enjoy a meal in our dining area, featuring a variety of seating options and a warm atmosphere.
Relax and dine al fresco in this inviting patio area, complete with a pergola, tables, chairs, and a barbecue grill.
Two single beds with white linens and wooden headboards, a matching nightstand, and a large window with an outdoor view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
7101 W Sundust Rd, Chandler, AZ, 85226
  • Phoenix Premium Outlets
    ‪1 min drive‬
  • Wild Horse Pass Motorsports Park
    ‪2 min drive‬
  • Chandler Fashion Center
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Kitchen

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Kitchen (Living Room;with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

9.2 out of 10
Wonderful
(13 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Plus Chandler Hotel & Suites

Chandler hotel close to Phoenix Premium Outlets
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Plus Chandler Hotel & Suites offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Tempur-Pedic mattresses. 43-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chandler hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Best Western Plus Chandler Hotel & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Alcohol is not served at this property

Property is also known as

Best Western Plus Chandler Hotel
Best Western Plus Chandler
Best Western Plus Chandler Hotel Suites
Best Plus Chandler & Suites
Best Western Plus Chandler Hotel & Suites Hotel
Best Western Plus Chandler Hotel & Suites Chandler
Best Western Plus Chandler Hotel & Suites Hotel Chandler

Best Western Plus Chandler Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front staff was kind and check in was easy. The room was clean, comfortable and quiet. The breakfast was better than expected for a free meal, which is always appreciated. We enjoyed our stay and the convenient location.
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get around!
Stayed 4 nights in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Mostly fine except the air con would come on and blast cold across the beds,.. so I had to use all the extra pillows to build a wind wall so we could sleep. My wife complained that they only had a light blanket on her bed, and was cold. We doubled up the blanket on her bed, and added the one off the second bed. I used bed clothes as my blanket. The result was poor sleep for my wife and she couldn’t drive the next day.
Stayed 1 night in Apr 2025

10/10 Excellent

Arnold, SCHERTZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and made my week long stay enjoyable.
Stayed 6 nights in Apr 2025

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fine, but I wasn't aware it was next to (and owned by) the Truck Stop LOVE..That didn't affect the quality at the Hotel
Stayed 7 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The room with the kitchen worked well for my 5 day stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

richard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I stayed there for 5 nights. Not one night did the 2 TVs in my room work. Every single day it was the same thing from the staff “we are working on it” 5 days!!! All in all this hotel is nice. I stay here a lot for work. But it’s unacceptable to not have tv in your room for 5 days. And to know that nobody is working on it. Didn’t even offer to move me to a different room. Nothing.
Stayed 5 nights in Mar 2025

10/10 Excellent

Vince

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was for me to get to a medical review. The reservation was easy to make. Checking in was swift. Given my status in a neck brace the reception person let us in a bit early; that was much appreciated.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Mar 2025

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location!
Stayed 1 night in Mar 2025

8/10 Good

Ronnie Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good being right off the interstate! The showers were nice and hot! The negatives were the TV froze up longer than it played! The tv says tell the front desk so we did three times with no results! It was kind of annoying trying to watch the NCAA games with it always freezing up! The pool and patio was shut down for maintenance also! The food was good and the attendant always kept it well stocked!
Stayed 5 nights in Mar 2025

8/10 Good

Bob

Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Carla

Stayed 1 night in Mar 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Dave

Liked: Staff & service

Black out TV

Location was very handy for the event I was attending. Unfortunately when I checked in my reservation for a king bed suite had turned into a twin queen suite. No big deal. First night a family with kids where directly above our room and it sounded like a soccer game going on for a couple hours. They did shut it down by 10pm so sleeping was fine. Second night it all went ugly. The TV worked for 6 or 7 minutes, then would freeze for 2 minutes. A message would come up on the screen, if there was not a weather situation happening call the front desk. Which I did, they told me to reset the box behind the TV. Didn’t fix it. Tryed to watch it for a hour. This is March Madness, imagine watching a game losing 2 minutes of the broadcast every 6 or 7 minutes! So went to a sports bar to finish watching. I will never stay at this location again.
Stayed 2 nights in Mar 2025

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed for 5 nights and except for one day housekeeping didn’t clean my room. I had to request extra towels on two occasions because the cleaning staff had left for the day. The desk clerk was made aware of the situation and no change.
Stayed 5 nights in Mar 2025

6/10 Okay

Edith

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The only thing I can say is the toilet was dirty they did not clean it when you lift the seat up
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Stayed 1 night in Mar 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kendra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and all of the front desk workers were nice as well.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Not bad! Right across the freeway from Wild Horse casino and the outlet mall. Easy access. Room was decent. A little banged up but not overly so. Had a fridge and microwave. Shower, not a tub combo. Breakfast was ok. Typical options with sweets, yogurt, oatmeal, waffle maker, juices, and coffee. It did have a specialty coffee, machine and scrambled eggs and bacon, one day and sausage the next day. Probably would stay again if I am in the area. Was almost half the price of the casino hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Johan

Disliked: Staff & service
Stayed 1 night in Mar 2025