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Sonesta Simply Suites Phoenix Glendale

2.0 star property

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Photo gallery for Sonesta Simply Suites Phoenix Glendale

Full-size fridge, microwave, stovetop, dishwasher
BBQ/picnic area
Outdoor pool, sun loungers
Exterior
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Hot Tub
  • Kitchen

Explore the area

Map
11411 N Black Canyon Hwy, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪1 min drive‬
  • Arizona State University-West Campus
    ‪5 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

7.8 out of 10
Good
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.6 out of 10
Excellent
(62 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed

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Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, (1001)
$90 nightly
The price is $90 total
includes taxes & fees
Best Western North Phoenix Hotel

About this property

Sonesta Simply Suites Phoenix Glendale

Hotel in North Mountain
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Sonesta Simply Suites Phoenix Glendale offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

In addition to an outdoor pool, Sonesta Simply Suites Phoenix Glendale provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge).

Sonesta Simply Suites Phoenix Glendale is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 15 to May 27:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Phoenix
Candlewood Suites Hotel Phoenix
Candlewood Suites Phoenix
Phoenix Candlewood Suites
Candlewood Suites Phoenix Hotel Phoenix
Candlewood Suites Phoenix Hotel

Sonesta Simply Suites Phoenix Glendale Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 466 out of 1004 reviews
Rating 8 - Good. 272 out of 1004 reviews
Rating 6 - Okay. 136 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Stephen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was mold in the shower, no ice in the room freezer, but when I broke my rib in a fall she gave me a bag of ice, because the ice maker wasn’t working. It was not convenient!
Stayed 4 nights in Mar 2025

8/10 Good

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl manager thats there like 24/7 was SO SO NICE and amazing. She was so helpful even when we were needy lol. The pool was cold when we arrived but i told her and she got the heaters going and it warmed up after a day or two. Only bummer of our stay. Some shady guests hanging in parking lot and staying in the hotel but they minded their businesses we minded ours. The room was clean! Some long black hair here and there but fridge and micorwave and bed was clean. Great location. There is $5 per night parking fee. Hot tub was HOT and perfect but only 3 jets. Overall one of the best hotels ive stayed at in AZ. Nice park right behind too.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ehhh

Rundown. Needs some TLC. Front desk was really sweet.
Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought the rooms were roomy and clean. It was nice to also have the kitchen.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Debra

Stayed 2 nights in Mar 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Brandon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room was ok had weird smell likes that it had a full size fridge and a hot plate
Stayed 2 nights in Mar 2025

8/10 Good

Jeff

Stayed 8 nights in Mar 2025

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was comfortable and clean but could use a little love and updates.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, helpful, convenient and safe when I arrived back from a symphony hall. I was very pleased with my stay and staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia, Altadena

Traveled with pets
Liked: Staff & service
Front desk was super helpful and very kind.
Stayed 4 nights in Mar 2025

6/10 Okay

Jason

Liked: Staff & service, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
My only complaint was that the room had a table top peninsula next to the kitchenette but only one desk chair to sit at it. I did ask the front desk for a folding chair which they supplied. That way my wife and I could email sitting down together at the same place.
Stayed 21 nights in Feb 2025

6/10 Okay

nobuyuki

Stayed 6 nights in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort

Good value

We booked here to attend MLB spring training in Peoria. Very convenient location. Friendly and attentive staff. Hotel feels a bit worn but bed was very comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

YONG

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff will stay here again
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris, Manitowoc

Stayed 4 nights in Feb 2025

4/10 Poor

Lori

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run Down Needs Improvements

Very Run Down, Room smelled horribly of remnants of cooked food in the room, cancelled room due to the poor conditions and was charge for cancellation Very Disappointing!!
Stayed 1 night in Feb 2025

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms are upgraded but the property is not
Stayed 1 night in Feb 2025

4/10 Poor

Jose

Traveled with family
Liked: Staff & service
Did not like the fact that i found a syringe in the door of the electrical panel located in the room. The smell of the room was that of b.o. We were awakened at 2:45 in the morning from the fire alarms and had to exit the building, we were outside for about and 1.5 hours, went back in the room and the fire alarm went off again at about 7:45 in the morning again for about a minute before going off, not a good experience at all!!
Stayed 1 night in Mar 2025