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Sonesta Simply Suites Phoenix Tempe

2.0 star property

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Photo gallery for Sonesta Simply Suites Phoenix Tempe

Fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Outdoor pool, sun loungers
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Laundry
  • Parking available

Explore the area

Map
1335 W Baseline Rd, Tempe, AZ, 85283
  • Arizona Mills Mall
    ‪7 min walk‬
  • LEGOLAND® Discovery Center
    ‪12 min walk‬
  • Arizona Grand Golf Course
    ‪15 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Phoenix Tempe

Hotel in South Tempe
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a hot tub, self parking, and a business center are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Phoenix Tempe offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Tempe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Sonesta Simply Suites Phoenix Tempe provides a hot tub and a fitness center. The hotel offers a snack bar/deli. This hotel offers access to a business center.

Wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Sonesta Simply Suites Phoenix Tempe is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 22 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Phoenix/Tempe
Candlewood Suites Phoenix/Tempe Hotel
Candlewood Suites Phoenix/Tempe Hotel Tempe
Candlewood Suites Phoenix/Tempe Tempe
Candlewood Suites Phoenix Tempe Hotel Tempe
Candlewood Suites Tempe
Candlewood Tempe
Tempe Candlewood Suites
Sonesta Simply Phoenix Tempe
Candlewood Suites Phoenix/Tempe
Sonesta Simply Suites Phoenix Tempe Hotel
Sonesta Simply Suites Phoenix Tempe Tempe
Sonesta Simply Suites Phoenix Tempe Hotel Tempe

Sonesta Simply Suites Phoenix Tempe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 407 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 85 out of 1004 reviews
Rating 2 - Terrible. 137 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

skye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Ok stay for the price

There wasn’t anyone at the front desk when we arrived at 11pm and we were exhausted. We waited 15 minutes and thought we were going to have to sleep in the car. So relieved when she showed up. Said she was saying goodbye to a friend. She was nice though and lent me her phone charger so I forgive her. Then there was no one at the desk in the morning when we were checking out. Not sure what folks are doing but they are not manning the station.
Stayed 1 night in Feb 2025

6/10 Okay

Eric

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Rich

Liked: Property conditions & facilities
Disliked: Staff & service
They collected a $100.00 deposit at check in and only refunded $89.82. Their excuse was a $5/day parking fee, which was not noted when I made the booking on Expedia or mentioned when I checked in. The lady said it was in fine print on the check-in form I signed, which is of course inadequate and after the fact. Note that this hotel isn't in a congested downtown area, it's in stupid Tempe across from a shopping mall. An extra charge for parking is bait-and-switch nonsense. Be forewarned.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just want to thank the wonderful staff led by Theresa,Kai,Rachel,Kevin and Jackie. This company knows how to hire. And this establishment is so well run and the rooms so perfect with everything working at peak performance! Never heard noise or encountered unpleasant neighbors! And if you need anything, this group makes you feel cared for and accommodated to the nth degree! Whenever I travel and see a Sonesta Suite I smile!
Stayed 20 nights in Jan 2025

10/10 Excellent

Demarious

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 3 nights in Feb 2025

8/10 Good

Jennifer

Stayed 1 night in Feb 2025

4/10 Poor

Gilbert, Tempe

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Next time I’ll pay extra and stay at a nicer hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Close to race (Mesa Marathon) yet reasonably priced. My daughter and I felt safe even without my husband with us.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brenton

Stayed 1 night in Jan 2025

10/10 Excellent

Lanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the lady at the counter was very nice. The room itself is spacious and comes with a full size kitchen space, although we didn’t stay long enough to utilize it. Surfaces could be cleaner but nothing too crazy to note.
Stayed 1 night in Jan 2025

8/10 Good

staci

Traveled with family
The pool was broken and the toilet in the room ran all night. However, the staff was always pleasant and helpful.
Stayed 6 nights in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Soydeth

Stayed 2 nights in Jan 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, amenities
The shower head barely worked and for being a handicap accessible room the shower head kept slipping down which meant I needed to contort my bidy to use it. The bed was only10 inches off the ground making it difficult to get in and out of bed being so low to the ground! The staff was nice but property needs some maintenence and normal bed height!
Stayed 4 nights in Jan 2025

6/10 Okay

Brian

Stayed 19 nights in Jan 2025

2/10 Terrible

Carrie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never EVER staying again!!!!

Expectations not met. A complete inventory of lacking services, amenities, and cleanliness based on room reserved. 1-check in fine, allowed early check-in but had to finalize the with charge and signature after and in room. 2-In Room phone did not work. Rceivd call from front desk, could hear them, they could not hear me. 3-ADA light did not work. 4-bathroom had spot cleaning, hair on hygiene bottles in shower and sink. I Spent 20 minutes cleaning bathroom. 5-shower curtain missing, shower sprays heavily into bathroom and walls, walks rotting. 6-kitchenette amenities missing. No pots/pans. 7-floor at entry sticky, not cleaned. 8-Silly String on ceiling and light fixture. 9-film on built in table. Spent 10 minutes cleaning kitchen. 10-no heat or air. Did not work. 11-could not prepare any meals as no working equipment available in room or at front desk. 12-checked out early. Did not stay 2nd night of reservation after that. We did not receive the quality of services the property claims to include. Nor the cost of the room for an ADA room. Absolutely horrible! Everything in the room needs to be cleaned, repaired or replaced. It’s either missing the amenity or it’s broken or dirty. The person who checked us in was advised that there were issues when he called and couldn’t hear me. He came to the room and explains that the repairman wasn’t there but was coming tomorrow. That didn’t happen. So we checked out. I still haven’t received my closed folio!!! REFUND PLS!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Stayed 1 night in Jan 2025

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay was as great as my first thanks in part to a great staff led by Rachel and Theresa who are the best! Great rooms,great service,great location for groceries and quiet respectful neighbors all around. Each room is your own private oasis and I have never had a single problem. Just joy in this world Sonesta Suites has created for us. Once again, thank you for everything! You continue to be the best in the west!. And your front desk can’t be beat!
Stayed 20 nights in Dec 2024

8/10 Good

Rosemarie

Traveled with group, Business traveler
Liked: Staff & service, room comfort

So so

Property looks nice from the outside but is a bit worn on the inside. Halls and elevator worn. Room was fine, bed very comfy and clean. Bathroom door was cracked right across the middle. No filtered water in gym. Zero amenities. No teabags, honey or food except for purchase.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. The room was very comfortable.
Stayed 3 nights in Jan 2025

4/10 Poor

Thomas

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not very clean, very run-down.

We were really disappointed in this stay. We have stayed at other Sonesta Suites, and this one was pretty run-down. Additionally, there were disgusting footprints in the shower when we arrived, and when I went to take a bath, the drain didnt work because someone had shoved a hair filled tissue with gum stuck to it. Photo attached. Overall, the whole room had a strange odor and was not thoroughly cleaned. The service was quite nice, there was popcorn in the lobby every afternoon and the staff was kind and attentive. The rooms were large and spacious but I was disappointed in how dirty the bathroom was.
Stayed 3 nights in Jan 2025