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ADERO Scottsdale Resort, Autograph Collection

4.5 star property

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Property amenity
Room, 2 Queen Beds, Non Smoking (Fireplace) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
13225 North Eagle Ridge Drive, Scottsdale, AZ, 85268
  • SunRidge Canyon Golf Club
    ‪14 min walk‬
  • Eagle Mountain Golf Course
    ‪5 min drive‬
  • Mayo Clinic Scottsdale
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Fireplace)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Fireplace)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Living area | 55-inch LED TV with cable channels, TV, Netflix

Junior Suite, 1 Bedroom, Non Smoking

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

55-inch LED TV with cable channels, TV, Netflix

Suite, 1 Bedroom, Corner

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, Fireplace

  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Fireplace)

Room, 2 Queen Beds, Non Smoking (Fireplace) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking (Fireplace)

  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Mountain View (Terrace)

Suite, 1 Bedroom, Non Smoking, Mountain View (Terrace) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking, Mountain View (Terrace)

  • 742 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

The Scottsdale Plaza Resort & Villas

  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (2188)
The price is $411
per night
$517 total
includes taxes & fees
Mar 19 - Mar 20
The Scottsdale Plaza Resort & Villas

About this property

ADERO Scottsdale Resort, Autograph Collection

4.5-star Scottsdale resort with 2 outdoor pools
This smoke-free resort features 2 outdoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
ADERO Scottsdale Resort, Autograph Collection offers 177 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor tennis court and a 24-hour health club are featured at the resort. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a steam room and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at ADERO has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

ADERO Scottsdale Resort, Autograph Collection features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a 24-hour health club. Dining options at the resort include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Event facilities measuring 20151 square feet (1872 square meters) include conference space. This luxury resort also offers a hot tub, a steam room, and spa services. Onsite parking is available (surcharge), along with a car charging station.

ADERO Scottsdale Resort, Autograph Collection is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
CIELO at ADERO Scottsdale - Overlooking the pool, this restaurant specializes in Latin American cuisine and serves brunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Revive - This restaurant serves breakfast, brunch, and lunch. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

ADERO Scottsdale Resort, Autograph Collection is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25 per day)
  • Uncovered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 26 for adults and USD 5 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CIELO at ADERO Scottsdale
  • Revive

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Optional golf privileges
  • Outdoor tennis court
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • In-room crib
  • In-room refrigerator
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 20,151 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 2020
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Shuttle service
  • Spa access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 5 to 26 for adults, and USD 5 to 13 for children
  • Self parking fee: USD 25 per day
  • Uncovered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CopperWynd Resort Club Scottsdale
CopperWynd Club Scottsdale
CopperWynd Club Fountain Hills
Copperwynd Resort Fountain Hills
Copperwynd Resort And Club Hotel Fountain Hills
Copperwynd Hotel Fountain Hills

ADERO Scottsdale Resort, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 737 reviews
Rating 8 - Good. 115 out of 737 reviews
Rating 6 - Okay. 50 out of 737 reviews
Rating 4 - Poor. 37 out of 737 reviews
Rating 2 - Terrible. 32 out of 737 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica, Fort Worth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort in an out of the way area of Scottsdale in the hills... gorgeous views and property. Service and food were excellent. Rooms were very roomy and beds comfortable. Would definitely recommend and we will be back!
Stayed 1 night in Nov 2024

10/10 Excellent

kazim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed in the tennis situation and the staff’s lack of knowledge around how the availability works. We were also very disappointed in the lack of security into the building 24/7 all side doors are open. If my husband wasn’t with me I would not have felt safe in this property. The two bright points were location so close to really nice hikes and the bed and pillows were awesome!
Stayed 7 nights in Nov 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
overall we enjoyed our stay.you are obviously understaffed especially around the pools and at the area downstairs to grab a salad etc. for lunch.the facilites are otherwise excellent. we would certainly come back.
Stayed 7 nights in Nov 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is actually outside of Scottsdale in Fountain Hills. It's a bit of a drive to Scottsdale, but I enjoyed the less busy location. Beautiful walking paths and hiking trails. The park in Fountain Hills is beautiful. Cute restaurants, etc. The hotel is not large, but had everything we needed. The workout room is one of the best I have ever seen.
Stayed 3 nights in Nov 2024

8/10 Good

omar

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

James Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

8/10 Good

Regina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms and property are great. Really need to work in service in bar.restaurant and poolside. Service was low to non existent in most areas, which is a shame as the property and the area are beautiful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We experienced loud screaming and laughing in the hall and doors banging in the middle of the night. We found that to be unacceptable for that type of hotel, we expected better.
Stayed 3 nights in Nov 2024

4/10 Poor

Danielle

Traveled with family
Liked: Property conditions & facilities
The location is great. Unfortunately, this resort is suffering from what I'm seeing more and more - woefully understaffed. I stayed for two nights and never had my room serviced. I called the front desk and still nothing. Finally, I took a couple of towels from a room service cart that was in the hall. The cleanliness was okay. The door to my armoire was missing. It seems to be struggling.
Stayed 3 nights in Nov 2024

8/10 Good

Nancy

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The ADERO property is gorgeous. The moment we pulled up to check in the valet team was so welcoming and awesome. (You can self-park or valet for $25/day…plus tip if you valet) Check in was fine and our room was excellent on the 3rd floor. They have some lovely touches - on each floor next to elevator they have a flat and bubble water tap to encourage guests to use reusable bottles. The hotel also provides guests with reusable bottles upon arrival to room. Pool and property is beautiful. The reason I provided three stars on staff was the mid-day bar team. Breakfast team was awesome, but day team…I’m confused. It was pulling teeth to get a beverage or food at the bar counter. There were two bartenders, and it was just a weird experience. I thought one was a bar-back, but he ended up making drinks too. It felt like we were putting them out to ask for an ice tea and sprite along with our food order. They weren’t unfriendly just totally apathetic. As a high end Marriott property, I shouldn’t have to be the bubbly person to try and engage or get your attention. It was SO awkward watching their engagement with a weeding group and one-off guests. I would highly suggest the operations manager gets a copy of “Unreasonable hospitality” for their team. I am patient to a fault as I worked in service for a long time, but come on. Care a little. All of that to say, the property is beautiful and we’ll be back again for a race next year. Hopefully it was a one-off.
Stayed 5 nights in Oct 2024

10/10 Excellent

Thazarra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my husband and I first visiting and we absolutely loved the hotel. The staff were friendly and helpful. Absolutely loved our room it felt like a master suite instead of a hotel room. The views were breathtaking. I looking to visiting again will definitely go in a trail and would like to try some spa treatments unable to do they’re we completely booked.
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort in a great location.
Stayed 3 nights in Oct 2024

8/10 Good

Lukasz

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Tamra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great views and comfortable rooms. We loved the pool area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul, Carmel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Adero was just what we were looking for. Picturesque setting, boutique feeling hotel, well appointed, beautiful grounds, hiking, pool, great restaurant. We didn’t leave the property except for a hike. The ultimate relaxing getaway. It had pickleball and tennis too though we didn’t play. Spa as well. If you’re looking to get away from it all and relax this property is a great choice!
Stayed 2 nights in Oct 2024

2/10 Terrible

Heba

Liked: Cleanliness
Disliked: Staff & service
N/a
Stayed 3 nights in Oct 2024

10/10 Excellent

Rhoden

Stayed 3 nights in Sep 2024

10/10 Excellent

Eric

Stayed 4 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING Views, Staff, Food/Drinks
AMAZING VIEWS, Bartender Lorenzo (does the Cocktail movie thing spinning bottles, etc.) is so cool, all the staff from front-desk to bellmen to anyone called on phone were TOP NOTCH PROs!! They even shuttle you to FANTASTIC hiking trails down the road, no charge! Views from Bar/Dining Areas, Pools and Hot Tub were SUPERB!! Room was fantastic also!!
Stayed 1 night in Oct 2024

4/10 Poor

ritchie

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Dissappointed
Ac was extremely noisey. It was so bad i had to move rooms in the middle if the night. The second room also had the issue although bit as bad. The maintenance guy said it was a known issue related to a hatch in every room and failure to change the filters. They did credit me back the resort fee but an entire night of no sleep in both rooms destroyed my trip. In addition the food was horrible so salty, and not really edible. Two separate meals
Stayed 2 nights in Oct 2024

8/10 Good

Jeremiah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms are great the main service was great but the restaurant and bar service was slow and forgetful. And there wasn’t much friendly interaction. Very limited menu with way overpriced drinks and plain tasting food. If they gave more attention to the guest and sped up the delivery with less time trying to doll up simple drinks and dishes it could be something.
Stayed 2 nights in Oct 2024

10/10 Excellent

Devon

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t get served breakfast on 10/14 - blonde waitress was not kind. The experience was so weird….I ended up leaving without breakfast. If someone is sitting at a table in your restaurant - it is pretty likely they want to be served. Guess it wouldn’t hurt to say hi and ask. Especially when you are serving others who had also sat down at tables prior to opening after watching the sunrise. Everyone should have been acknowledged.…but she only greeted and served 2 of the 3 tables that were already seated. And I waited for an hour. I was giving her the benefit of the doubt because it was opening time and she was all by herself at first. No apologies….she just started making excuses for why she wouldn’t serve me but unfortunately her reasoning didn’t line up. Left a bad taste in my mouth after what was otherwise an amazing stay.
Stayed 2 nights in Oct 2024