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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Exterior
Standard Room | Mountain view
Premium bedding, desk, iron/ironing board, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • Arizona State University
    ‪8 min drive‬
  • Phoenix Convention Center
    ‪8 min drive‬
  • Phoenix Zoo
    ‪12 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room

  • 293 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds

  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed with Sofa bed

  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Living Area)

Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom (with Living Area)

  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Hot Tub
  • Free airport shuttle
  • Free WiFi
4.1 out of 5, Very Good, (1540)
The price is $135
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$152 total
includes taxes & fees
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About this property

Crowne Plaza Phoenix Airport - PHX by IHG

3.5-star hotel in Camelback East
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Crowne Plaza Phoenix Airport - PHX by IHG provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 12 meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Phoenix Airport - PHX by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Post at Crowne Plaza - Onsite restaurant.
The Perch - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 779 out of 1422 reviews
Rating 8 - Good. 286 out of 1422 reviews
Rating 6 - Okay. 188 out of 1422 reviews
Rating 4 - Poor. 96 out of 1422 reviews
Rating 2 - Terrible. 73 out of 1422 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stacey, Anaheim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Property
Stayed 1 night in Jan 2025

10/10 Excellent

joseph

Stayed 1 night in Jan 2025

4/10 Poor

Katy

Disliked: Property conditions & facilities
The tub didn’t drain and the bedding was stained.
Stayed 1 night in Jan 2025

6/10 Okay

Anna

Liked: Cleanliness, staff & service, room comfort
It was clean however it could use an update! The beds were comfy. The room was a normal size. The bathroom was nothing special. Older metal tub and the shower curtain did not cover the whole tub. Not favorite place.
Stayed 1 night in Jan 2025

6/10 Okay

Austin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catfished

Catfished... the photos do not align with the actual hotel. Food choices terrible. Food quality terrible. Bar tender was in a rush to close. Not returning.
Stayed 1 night in Jan 2025

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Chaiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The museum across the street excellent, worth the visit.
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Edward G

Disliked: Cleanliness, staff & service, property conditions & facilities
When I booked parking was included then they charged $12 fee to park. They don’t accept cash for dining, terrible way to run a business
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay when flying out of sky harbor phoenix! Awesome breakfast voucher offer and wonderful lounge restaurant for evening dining and free airport shuttle every 1/2 hour 24/7 😀
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent place highly recommended
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service

DO NOT RECOMMEND! Very disrespectful, unprofession

I do NOT recommend this hotel! I booked 2 rooms on Hotels.com. When we checked in they could only find one. I had to access my tablet to prove the second room he asked to take my iPad to the back. What?? This took me off guard. I reluctantly said okay. Didn’t think I had a choice as he was still saying we only had one room. He came back with my tablet and had verified the second room. I enquired as to why he would need to take my iPad. In a very rude and sarcastic tone he said I asked your permission. I said I don’t understand why and what other choice did you give me? His attitude only got worse! He made it clear 3rd party bookings are substandard! Then I was surprised to discover a parking fee. I somehow missed this when reserving the room. We were only sleeping 8 hrs then moving to the airport parking. We told them no parking we will just go to the airport parking early. At this point the night manager noticed I was upset. She asked me what happened. I explained the problem as the rude kid defended his actions and continued to have an attitude. She then said she would comp our parking. At checkout, the parking was not removed. The man at check out removed it. We left. Our aunt staying in the other room, checked out later and was told the charges were all put on her room as our credit card was declined! What?? Total lie! They all went through our card just fine and if not was that the way to handle it? So disappointed and will never stay here again!
Stayed 1 night in Dec 2024

8/10 Good

jeremy

Stayed 1 night in Dec 2024

6/10 Okay

Tony

Liked: Staff & service
na
Stayed 4 nights in Jan 2025

6/10 Okay

Jordan

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Jorge, McAllen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good option when staying near the Phoenix airport. The offer free shuttle to the airport every 30 mins 24 / 7. The beds were comfy.
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Great location across the street from the sky tram and light rail
Stayed 1 night in Jan 2025

10/10 Excellent

Carole

Stayed 1 night in Dec 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Prudy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pueblo Grande show

The staff were all friendly and the room was clean and the bed was comfy! Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jodi E

Stayed 3 nights in Dec 2024