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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Meeting facility
Front of property - evening/night
Premium bedding, desk, iron/ironing board, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • Arizona State University
    ‪8 min drive‬
  • Phoenix Convention Center
    ‪8 min drive‬
  • Phoenix Zoo
    ‪12 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room

  • 293 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds

  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed with Sofa bed

  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Living Area)

Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom (with Living Area)

  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Phoenix Airport - PHX by IHG

3.5-star hotel in Camelback East
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Crowne Plaza Phoenix Airport - PHX by IHG provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 12 meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Phoenix Airport - PHX by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Post at Crowne Plaza - Onsite restaurant.
The Perch - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 813 out of 1471 reviews
Rating 8 - Good. 294 out of 1471 reviews
Rating 6 - Okay. 192 out of 1471 reviews
Rating 4 - Poor. 98 out of 1471 reviews
Rating 2 - Terrible. 74 out of 1471 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Bill

Disliked: Staff & service, property conditions & facilities
Front desk team was great.
Stayed 1 night in Feb 2025

8/10 Good

Bobby

Business traveler
Liked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alberto

Stayed 2 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Comfortable. Good Happy Hour.
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel stay

Great service, rooms were clean, by the airport with shuttle service, No problem
Stayed 1 night in Feb 2025

6/10 Okay

Jeanne K

Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Close to airport. Shuttle to airport was fantastic.
Stayed 1 night in Feb 2025

10/10 Excellent

maira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Elspeth

We could not check in. They said they were overbooked when we got there due to cancelled flights, one of which was ours
Stayed 1 night in Feb 2025

4/10 Poor

Shellie

Stayed 1 night in Jan 2025

10/10 Excellent

Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Brent, Grand Rapids

Traveled with family
Liked: Amenities, property conditions & facilities
We only were at the property a short time
Stayed 2 nights in Jan 2025

4/10 Poor

Ann

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Scott

Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this Hotel

Very much appreciated the comfortable bed and nice pillows! Everywhere we seem to stay there are crappy pillows but these were nice. Best nights sleep I've had in a hotel in awhile and I was sick when we got there too so it was even more appreciated. Had a really nice breakfast in the restaurant downstairs before catching our next flight. Also very helpful to have a shuttle available since we flew in at midnight.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Stayed 1 night in Feb 2025

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Convient to airport
Stayed 1 night in Feb 2025

4/10 Poor

Emily

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The convenience, transportation and breakfast staff were great. The roach in the bathroom and blue blinking light in air conditioner, not so much.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Disliked: Property conditions & facilities
Clean. Meh.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service

Not a great place to stay

When I checked in the clerk said my credit card was declined. I explained that is not possible I just used it a few moments ago please run it again he refused to do so. I called the credit card company they said everything was fine I got back in line and got to a different Clerk and they said everything worked perfectly. Also ordered it a wedge salad and they brought me romaine lettuce instead since they were out of Iceberg lettuce. I asked why they didn't come and ask me if that was okay he said they didn't think about it and figured I would like romaine.
Stayed 1 night in Feb 2025

8/10 Good

lucy

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Abdi

Stayed 2 nights in Jan 2025

6/10 Okay

Lawrence

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good overall

Asked for noon checkout and was told yes. Housekeeing didnt get the message as they knocked at 8:05am, 10:13 am, 11:27 am. Checked in at 3:30am and just wanted to sleep before flying. Parking pass not peovided so that was a surprise $12. Gentleman at desk waived it. Room was comfy, clean.
Stayed 1 night in Feb 2025