Crowne Plaza Phoenix Airport - PHX, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Phoenix Airport - PHX, an IHG Hotel

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Laundry
  • Pet friendly
  • Bar

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • S'edav Va'aki Museum
    10 min walk
  • Papago Park
    3 min drive
  • Celebrity Theater
    3 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    5 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 293 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds

  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom (with Living Area)

  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Phoenix Airport - PHX, an IHG Hotel

3.5-star hotel in Camelback East
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Phoenix Airport - PHX, an IHG Hotel offers 290 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Crowne Plaza Phoenix Airport - PHX, an IHG Hotel provides a spa tub and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 12 meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Phoenix Airport - PHX, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Post at Crowne Plaza - Onsite restaurant.
The Perch - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Outdoor pool
  • Piano
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport PHX
Crowne Plaza Phoenix Phx Airport an IHG Hotel
Crowne Plaza Phoenix Airport - PHX, an IHG Hotel Hotel
Crowne Plaza Phoenix Airport - PHX, an IHG Hotel Phoenix
Crowne Plaza Phoenix Airport - PHX, an IHG Hotel Hotel Phoenix

Crowne Plaza Phoenix Airport - PHX, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 701 out of 1264 reviews" "
Rating 8 - Good. 253 out of 1264 reviews" "
Rating 6 - Okay. 162 out of 1264 reviews" "
Rating 4 - Poor. 83 out of 1264 reviews" "
Rating 2 - Terrible. 65 out of 1264 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Julio

Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quick Overnight Stay
I was at the hotel for a short overnight stay. The staff was friendly at check-in, the bartender (Mike) was very attentive and friendly and the food that I ordered was very good. The room was okay but clean. I really appreciated the shuttle service to and from the airport and that I could catch a shuttle at 3:30 in the morning. I would stay again for that early morning flight.
Stayed 1 night in Sep 2024

2/10 Terrible

Carroll

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We like to stay here before we fly out on a trip. The restaurant has great service and surprisingly good food. Everything is great except the shuttle service. Getting from the hotel to the airporr is on the nose, however getting picked up to come back to the hotel is awful. We waited an hour and half out in the 115° weather with multiple assurances they were on their way before finally giving up and catching a cab. We have had this issue before, but not quite as long of a wait. We will definitely stay elsewhere next time or plan on paying for a cab to get back to the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and allowed early check in. I felt safe here, beautiful view from my room, beautiful swimming area. Decent breakfast for an extra charge. Not a safe area to leave the hotel at night traveling alone, so I ordered in. Shuttle service to the airport and only a 10 minute Uber ride from the airport only because of traffic. Great location in reference to the airport location and convenience.
Stayed 1 night in Sep 2024

6/10 Okay

michele

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was old. Carpet di
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Lindy

Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always consistent
My go to. Always consistent!
Stayed 1 night in Sep 2024

6/10 Okay

brien

Stayed 1 night in Sep 2024

10/10 Excellent

NAGIB

Stayed 1 night in Sep 2024

10/10 Excellent

Avery

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bath tub was so dirty that I was unable to shower the next morning before my flight. Not a good first impression I travel to Phoenix every two weeks for work.
Stayed 1 night in Aug 2024

6/10 Okay

Carme

Simply uneventful.
Stayed 1 night in Sep 2024

8/10 Good

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Bradley

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the airport, shuttle runs every 30 mins. Easy check out, restaurant is super reasonably priced, and delicious. Pool is beautiful and has plenty of shade and sunny areas too.
Stayed 1 night in Sep 2024

10/10 Excellent

veronica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John, Oracle

Liked: Cleanliness, staff & service, property conditions & facilities
Construction noise
Stayed 1 night in Sep 2024