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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property

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Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Property preview
Exterior
Point of interest
Premium bedding, desk, iron/ironing board, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
$98
includes taxes & fees
Dec 23 - Dec 24

Explore the area

View in a map
4300 E Washington St, Phoenix, AZ, 85034
  • Place, S'edav Va'aki Museum
    ‪7 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪15 min walk‬
  • Place, Papago Park
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

8.0 out of 10
Very good
(10 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.8 out of 10
Good
(10 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds

7.0 out of 10
Good
(7 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.0 out of 10
Wonderful
(12 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(76 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(86 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Suite, 1 Bedroom (with Living Area) | Room amenity

Suite, 1 Bedroom (with Living Area)

  • 1095 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • 1095 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • 1095 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Crowne Plaza Phoenix Airport - PHX by IHG

3.5-star hotel in Camelback East
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Crowne Plaza Phoenix Airport - PHX by IHG provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 12 meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Phoenix Airport - PHX by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Post at Crowne Plaza - Onsite restaurant.
The Perch - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 968 out of 1736 reviews
Rating 8 - Good. 341 out of 1736 reviews
Rating 6 - Okay. 226 out of 1736 reviews
Rating 4 - Poor. 107 out of 1736 reviews
Rating 2 - Terrible. 94 out of 1736 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lesly

Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property with convenient shuttle to airport. Staff was quick to address issues.
Stayed 1 night in Aug 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to airport.
Stayed 1 night in Sep 2025

6/10 Okay

Hernan

Disliked: Staff & service, property conditions & facilities
lock dark and old
Stayed 2 nights in Sep 2025

2/10 Terrible

Cesar

Stayed 3 nights in Sep 2025

10/10 Excellent

Allan, Sierra Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional attendance by hotel staff
Stayed 1 night in Aug 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accomodating!!
Stayed 1 night in Sep 2025

2/10 Terrible

Deborah

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Worst hotel and customer service ever, do not stay here!!!
Stayed 1 night in Aug 2025

10/10 Excellent

troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Himanshu

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel is right next to the airport and has easy access to skytrain and local tram. No free breakfast. You will have to order for it. Rooms are clean. This hotel is bit older; however, maintained well.
Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice room. Easy to adjust room temperature.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to PHX. Staff friendly and helpful. Nice work station for my laptop. Quiet hotel. Beds comfortable. Room very clean. Would stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to airport. Excellent service. Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Shauna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Aug 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Easy access to airport. Psid parking is way cheaper than airport. Will definitely stay again
Stayed 2 nights in Aug 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

marco

Stayed 1 night in Aug 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee in the morning was a nice courtesy. The bathtub shower had no mat or rough surface making it slippery and unsafe. For the price, the parking should've been included.
Stayed 2 nights in Aug 2025

6/10 Okay

Kayo, Oakland

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is old and has basic amenities. Plus is convenient location to Sky Harbor Airport. Also, front desk staff and shuttle bus driver were all very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

FELICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in late but that didn’t stop the front desk from greeting us. Super friendly.
Stayed 1 night in Aug 2025

2/10 Terrible

Kala

Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Stayed 1 night in Aug 2025