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DoubleTree by Hilton Phoenix - Gilbert

4.0 star property

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Photo gallery for DoubleTree by Hilton Phoenix - Gilbert

Lobby
2 outdoor pools, open 7:00 AM to 10:00 PM, sun loungers
37-inch LCD TV with cable channels, TV, pay movies
2 outdoor pools, open 7:00 AM to 10:00 PM, sun loungers
Meeting facility

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
1800 S Santan Village Pkwy, Gilbert, AZ, 85295
  • SanTan Village
    ‪15 min walk‬
  • Gilbert Arizona Temple
    ‪4 min drive‬
  • Chandler Fashion Center
    ‪15 min drive‬
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King bed

Premium bedding, pillowtop beds, in-room safe, desk

King bed

7.8 out of 10
Good
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Parlor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed (Parlor)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Junior suite two queens non smoking

Junior suite two queens non smoking | Living area | 37-inch LCD TV with cable channels, TV, pay movies

Junior suite two queens non smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior suite king

37-inch LCD TV with cable channels, TV, pay movies

Junior suite king

  • Sleeps 4
  • 1 King Bed

View all photos for Two queens

Premium bedding, pillowtop beds, in-room safe, desk

Two queens

8.4 out of 10
Very good
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Gilbert

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1018)
$101 nightly
The price was $119
The price is $101 total
includes taxes & fees
Hyatt Place Gilbert

About this property

DoubleTree by Hilton Phoenix - Gilbert

4-star Gilbert hotel close to SanTan Village
This hotel features 2 outdoor pools, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
DoubleTree by Hilton Phoenix - Gilbert offers 121 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Phoenix - Gilbert features 2 outdoor swimming pools, a hot tub, and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

Event facilities measuring 10000 square feet (929 square meters) include a conference center. This Art Deco hotel also offers gift shops/newsstands, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site.

DoubleTree by Hilton Phoenix - Gilbert has designated areas for smoking.

Full breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Brocks - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; USD 15 to 18 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brocks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Hot tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15.00 to 18.00 for adults, and USD 10.00 to 12.00 for children
  • Pet fee: USD 75 per pet, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gil
DoubleTree by Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel
DoubleTree by Hilton Phoenix - Gilbert Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel Gilbert

DoubleTree by Hilton Phoenix - Gilbert Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 412 out of 1006 reviews
Rating 8 - Good. 197 out of 1006 reviews
Rating 6 - Okay. 172 out of 1006 reviews
Rating 4 - Poor. 127 out of 1006 reviews
Rating 2 - Terrible. 98 out of 1006 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and accommodations.
Stayed 1 night in Apr 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Eric

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and very friendly!
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room was clean and comfy. Hotel was under construction, doors slamming throughout the night, pool party until 1100pm, food at restaurant was not good
Stayed 2 nights in Apr 2025

8/10 Good

Zaundra

Liked: Cleanliness, property conditions & facilities
It was nice and clean
Stayed 1 night in Apr 2025

6/10 Okay

Matthew

The lady in check in stopped halfway through checking me in to help someone else get checked in… seemed very unprofessional to me.
Stayed 1 night in Apr 2025

6/10 Okay

Jessica

Business traveler
Liked: Property conditions & facilities
Power went out in half my room overnight.. unfortunately no remedy. Luckily my phone had charge for the alarm to go off. Let Front desk staff know.. the person looked at me like a deer in the headlights- no offered apology or acknowledgment of the issue. Room was spacious and lighting elements are definitely cool- when working. Check in was great and the woman with the bandaid was awesome and helpful when arriving.
Stayed 1 night in Apr 2025

6/10 Okay

Drew

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Expensive for what it is. Poop and hot tube dirty.

6/10 Okay

jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Blake

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No mention of construction when booking. Elevators and halls smelled of vomit.
Stayed 2 nights in Mar 2025

4/10 Poor

Lauren

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The stay has been good. Overall we were satisfied with the service it provided
Stayed 1 night in Apr 2025

2/10 Terrible

Mehdi

Disliked: Cleanliness, staff & service, property conditions & facilities
No good
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part of this hotel is the staff. Friendliest I’ve ever been around.
Stayed 1 night in Mar 2025

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
While the staff was super friendly and eager to please, the place was under renovation, and charged you for absolutely everything. You couldn't even get a cup of coffee in the morning without paying 3 and 1/2 bucks. I recognize they make their money during spring training but, holy cow
Stayed 1 night in Mar 2025

6/10 Okay

Windy

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was under construction and aesthetic changes, which should have been disclosed until complete. While the room was very nice and clean, the other parts of the hotel shows wear and tear.
Stayed 2 nights in Mar 2025

4/10 Poor

Tamy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unimpressed

For $450 NOT WORTH IT!!! Room was Ok…. Everything else was a mess. Under construction, said there was free water in the room there wasn’t…bath tub was TINY, bed was ok…. WAY overpriced for what we got. Won’t stay there again…
Stayed 1 night in Mar 2025

4/10 Poor

Jon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was weird and unpleasant, the hallways and elevator lobbies were third world. It was the worst Doubletree I’ve ever stayed at, and I’ve stayed at many.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexander, Anaheim

Stayed 1 night in Mar 2025

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
You didn’t tell me that the hotel was under renovation and we didn’t get a discount for that .. sink coming off the wall, rust stains in bathtub, shower was poor, only one elevator working. Staff was very rude when I requested a discount. Not good enough to be a Hilton Brand hotel chain.
Stayed 2 nights in Mar 2025

2/10 Terrible

Christopher

Stayed 2 nights in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

LeiLani

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dated, mismatched furniture, no style, walls scuffed up, overpriced. Quality of Motel 6 but with a $300 price tag. Shower pressure was a joke. Not a nice hotel at all.
Stayed 1 night in Feb 2025