DoubleTree by Hilton Phoenix North

4.0 star property

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Photo gallery for DoubleTree by Hilton Phoenix North

Restaurant
Lobby lounge
Premium bedding, down comforters, in-room safe, desk
Restaurant
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Pet friendly
$106
includes taxes & fees
Oct 29 - Oct 30

Explore the area

View in a map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Place, Castles N' Coasters
    ‪10 min walk‬
  • Place, Arizona State University-West Campus
    ‪6 min drive‬
  • Place, Grand Canyon University
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds

8.2 out of 10
Very good
(101 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Patio

7.2 out of 10
Good
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.0 out of 10
Very good
(66 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio

8.4 out of 10
Very good
(11 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Patio

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Hearing)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.2 out of 10
Very good
(10 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Phoenix North

Hotel in North Mountain
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 14004 square feet (1301 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

DoubleTree by Hilton Phoenix North is a smoke-free property.

DoubleTree by Hilton Phoenix North has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,004 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 10 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
6 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

DoubleTree by Hilton Phoenix North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 508 out of 1114 reviews
Rating 8 - Good. 247 out of 1114 reviews
Rating 6 - Okay. 168 out of 1114 reviews
Rating 4 - Poor. 88 out of 1114 reviews
Rating 2 - Terrible. 103 out of 1114 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I travel. Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Holly

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

NO POOL…

Very disappointed that the website shows several different pictures of your pool… only to find out your pool has been inoperable for over a year…it’s literally a pile of dirt. Our plans were to lay by the pool on our stay in Arizona 100 degree temperature…very disappointed
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in easy check out, clean, staff was amazing !
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the Morgan Wallen concert. It was a great place and a short drive to State Farm Stadium.
Stayed 1 night in Jul 2025

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The location is great because there are many restaurants within walking distance. The hotel was a little older, the elevators were hot ( but it was the summer). But overall it was a good experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best travel experience I've ever had.

I travel a lot and I've never received such great customer service. We had a teething baby with us and were allowed to check in a couple hours early. This was an amazing help after our long travel. The room was clean and they even supplied us with a roll away bed. They called prior to entering the room due to me traveling with my service animal. I can't thank you all enough for your great service and smiling faces. Unfortunately I have memory issues and didn't remember the staffs name. But everyone I delt with was top notice polite
Stayed 1 night in Jul 2025

6/10 Okay

Clay

Traveled with family
Liked: Amenities
Cockroach in the bathroom… charges you for water but gives out free cookies.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Just ok

Everything was fine but the check in. The lady in front was very rude and not helpful at all just expected us to know everything when we checked in. But everything else was perfect.
Stayed 2 nights in Jul 2025

2/10 Terrible

henry

Stayed 2 nights in Apr 2025

4/10 Poor

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose this place last time we were in arizona the kids loved the pool but as soon as we got there they told us pool.was closed we were very disappointed i wish they would of put it on there web site because i wouldn't have got the room it was about 115 degress out there
Stayed 1 night in Jul 2025

10/10 Excellent

Shranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

jerome

Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with wonderful staff!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Charles

Business traveler
Liked: Amenities, property conditions & facilities
Great location great service nice rooms
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants
Stayed 1 night in Jun 2025

6/10 Okay

Dennis

Business traveler
Stayed 2 nights in Jul 2025

8/10 Good

Carlos

Stayed 6 nights in Jul 2025

2/10 Terrible

Jayson

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible service, refused to honor reservation for extention stating that I threatened to leave a negative review due the property no having a wheelchair accessible. refused refund
Stayed 1 night in Jul 2025

10/10 Excellent

Angeles

Stayed 1 night in Jul 2025

8/10 Good

Cassie

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony, Plano

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
After staying the night at a local Motel 6, this place seemed like one of the hotels I normally stay at when visiting Southeast Asia. The room was roomy, clean, and quiet. Definitely a 4-star experience. It was nice to get out of that 117-degree heat and dust!
Stayed 1 night in Jun 2025

2/10 Terrible

jayson

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025