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DoubleTree by Hilton Phoenix North

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Phoenix North

Outdoor pool
Bar (on property)
Exterior
Premium bedding, down comforters, in-room safe, desk
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly

Explore the area

Map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Metrocenter
    8 min walk
  • Castles N' Coasters
    11 min walk
  • Arizona State University-West Campus
    6 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    22 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Patio

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Patio

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Patio

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Courtyard Phoenix North by Marriott

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (830)
The price is $143
per night
$161 total
includes taxes & fees
Dec 7 - Dec 8
Courtyard Phoenix North by Marriott

About this property

DoubleTree by Hilton Phoenix North

Hotel in North Mountain
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 14004 square feet (1301 square meters) include conference space. A complimentary area shuttle within 5 miles is available for guests. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

DoubleTree by Hilton Phoenix North is a smoke-free property.

DoubleTree by Hilton Phoenix North has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,004 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 13 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
6 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

DoubleTree by Hilton Phoenix North Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 576 out of 1185 reviews" "
Rating 8 - Good. 268 out of 1185 reviews" "
Rating 6 - Okay. 161 out of 1185 reviews" "
Rating 4 - Poor. 88 out of 1185 reviews" "
Rating 2 - Terrible. 92 out of 1185 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nathaniel, Prescott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was ver disappointed that the pool was under maintenance!
Stayed 1 night in Aug 2024

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

troy

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and quiet. The staff was excellent. More than i expected for the price. Would definitely visit again.
Stayed 2 nights in Aug 2024

6/10 Okay

Candi

Liked: Cleanliness, staff & service
A/C Needs Work
Room was dusty. But the biggest turn off was the A/C in the room. Thermostat was set at 65 degrees when I got there and it never cooled down. I turned it up to 70 degrees thinking the unit was frozen, and still we were sweating and didn't sleep with any covers on.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonje

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Eoin

Liked: Cleanliness, staff & service
We've stayed here many times and will stay again. However, the property seems to be becoming a little run-down now. Just small things: charger port was loose, bathroom floor could have been cleaner, pocket door to bathroom hard to open, hairdryer was dirty. However, the staff are lovely, the bar is definitely a bonus (special praise for the bartenders who are very nice) and the free cookies are divine.
Stayed 2 nights in Aug 2024

2/10 Terrible

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had to go to another floor to get ice, machine wasn’t working. Desk staff told me to get it on the third floor. Want the next day to get ice and there was water leaking from the ceiling and the tiles were ready to come down. I informed the desk since it looked like an accident waiting to happen. My room Ran out of toilet paper and no back up or tissues. Had to go get more from desk. Water from shower was hot no matter which way you turned the knob it never got even warm or cool only blasting hot. Police were escorting a guest out of his room a few doors down. Shocking no pool available in the summer timing was not good and I didn’t see anyone working on it either. I’m sad to say my stay this time was not good and can’t imagine I will go back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and helpful! Hotel was in a very conveniently located area with many eateries and stores.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Maryann

Liked: Staff & service
The pool was not available.. not cool i wish would have know about..
Stayed 2 nights in Jul 2024

10/10 Excellent

maryalice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
I have no complaints about our stay. Hilton has been great to stay at and this property was and has always been great
Stayed 1 night in Apr 2024

10/10 Excellent

maryalice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Its always a great stay here. Its a nice property and the room always looks nice
Stayed 1 night in Jun 2024

6/10 Okay

Cheri

Traveled with family
Disliked: Amenities, property conditions & facilities
I’ve stayed here before in another area of the building and the room was much nicer. The room looked far below Hilton Doubletree standards. Bathroom door was split/chipped off on the corner, dirt built up in the corners of the bathroom, the bathroom/air conditioner fan roared constantly, the bed was mediocre-not the typical mattress, the food in the restaurant wasn’t even cafeteria quality. The breakfast was terrible, rubber eggs, rubberized pancake, oatmeal was like soup and had pieces of something in it, I should have had boxed cereal. Not worth the money. Dinner the night before wasn’t even as good as McDonalds. I’ll think twice about booking here again. I had liked it before, not eaten here, but the room was far better. The staff is always nice, the only positive. Hilton you need to fix this place. Oh and the pool is empty, in Phoenix, so no amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

Norma

Stayed 1 night in May 2024

10/10 Excellent

Susan, OAK PARK

Stayed 5 nights in Jul 2024

8/10 Good

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Jermaine

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Francisco

Stayed 1 night in Jul 2024

8/10 Good

Jesus

Stayed 1 night in Jul 2024

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Seth is great. Great staff.
Stayed 1 night in Jul 2024

6/10 Okay

David

Stayed 2 nights in Jun 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool was empty ..
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

2/10 Terrible

Mohammad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken pool, stale cookies, wet carpet
I never leave reviews, good or bad. But this place was pretty gross. We chose them for their pool and cookies. We were informed pool was closed as they were building a new one. Sorry, who shuts down their pool in Phoenix in the middle of summer? Their cookies were really bad. The room was also gross. The carpet had a huge wet spot, and smelled musty. Overall bad place. I'm need of major renovation. Staff was nice.
Stayed 1 night in Jun 2024

2/10 Terrible

Timothy

Business traveler
Disliked: Property conditions & facilities, room comfort
AC didn't work, ineffective
Stayed 1 night in Jun 2024