4/10 Poor
Kevin
Traveled with family
Mar 25, 2025
Disliked: Staff & service, amenities, property conditions & facilities
I found several hairs of someone else on the top bedspread of my bed. I spilled some water from the shower on the bathroom floor and used the towels provided to clean it up. I asked the front desk for new towels and to empty the trash. Housekeeping left a new set of towels on the bathroom counter but did not remove the dirty towels from the room. They also left trash bags on the counter but did not actually empty the full trash cans. The bathroom often smelled like cigarette smoke or pot smoke, so it seemed like air flow from another or other rooms was getting into the bathroom. It's supposed to be a non-smoking property, but they didn't seem to be making an effort to enforce that. One night, there was bass from a stereo in another room or a car stereo that could be heard past midnight. I often heard other room doors slamming throughout the night and early morning. I get that some of these issues are outside the control of hotel staff. Even so, all things considered it was a 2-star experience and I will not book again.
Kevin
Stayed 3 nights in Mar 2025