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Embassy Suites by Hilton Phoenix Downtown North

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Terrace/patio
Indoor pool
Lobby
Bar (on property)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
10 E Thomas Rd, Phoenix, AZ, 85012
  • Saint Joseph's Hospital and Medical Center
    ‪5 min walk‬
  • Barrow Neurological Institute
    ‪9 min walk‬
  • Heard Museum
    ‪14 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Conference, Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Conference)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Phoenix Downtown

Breakfast included
Pet friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1236)
The price is $419
per night
$471 total
includes taxes & fees
Feb 5 - Feb 6
Hampton Inn & Suites Phoenix Downtown

About this property

Embassy Suites by Hilton Phoenix Downtown North

Hotel in Encanto
An indoor pool, a health club, and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Phoenix Downtown North offers 242 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Phoenix Downtown North features an indoor pool and a health club. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 4604 square feet (428 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Embassy Suites by Hilton Phoenix Downtown North is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. The hotel offers a complimentary manager's reception on select days.
Salt River Tavern - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 28 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Covered self parking fee: USD 28.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1005 reviews" "
Rating 8 - Good. 159 out of 1005 reviews" "
Rating 6 - Okay. 58 out of 1005 reviews" "
Rating 4 - Poor. 33 out of 1005 reviews" "
Rating 2 - Terrible. 28 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Latifat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a great stay here. Very safe and the staff was so helpful our entire trip. Would definitely stay here again. Thank you all for making my 26th birthday enjoyable!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff who checked us in was so friendly and welcoming.
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel
Stayed 1 night in Oct 2024

4/10 Poor

maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The fire alarm was p Beeping ALL night didn't let us sleep
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Business traveler, Traveled with partner
Liked: Cleanliness
Friendly atomsphere
Stayed 3 nights in Oct 2024

6/10 Okay

Gabriella

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled old and the shower/bathtub was clogged. The room was okay but it was older(some stains on the curtains and couch). 5/10. Good enough but could be better.
Stayed 1 night in Oct 2024

10/10 Excellent

Uduak

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Stayed 1 night in Oct 2024

2/10 Terrible

Mercy

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 1 night in Jul 2024

10/10 Excellent

Ferlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lauren

Business traveler
Liked: Cleanliness
Ok
Stayed 2 nights in Oct 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been by far the most beautiful hotel I've stayed in.
Stayed 1 night in Oct 2024

10/10 Excellent

maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Shaun

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent. Excellent customer service. All employees were friendly and helpful. It was clean and comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Char

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bug
Our stay here was terrible my daughter was bitten by a bed bug, we toke the bed bug down to management and all he did was move us to another room and clean the room for eco lab we left the bed bug on desk and eco stated nothing was wrong with our room!! I’ve never had this issue before never
Stayed 1 night in Oct 2024

10/10 Excellent

Yaqing

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staffs
Stayed 1 night in Oct 2024

8/10 Good

DeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Bar staff and other hotel guests were rude about my being from California. I was in my Padres gear and that resulted in me being subjected to what started as good natured ribbing from the bar staff..but then he did nothing when the other hotel guests made derogatory comments about people from California.
Stayed 1 night in Sep 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024