Embassy Suites by Hilton Phoenix Tempe

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Phoenix Tempe

Outdoor pool, pool umbrellas, sun loungers
Reception
Lunch, dinner served; American cuisine, pool views
Ballroom
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Hot Tub
  • Parking available
  • Laundry

Explore the area

Map
4400 S Rural Rd, Tempe, AZ, 85282
  • Arizona State University
    3 min drive
  • Urban Craft
    1 min walk
  • Rural Rd - Apache Blvd Tram Stop
    4 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    12 min drive

Room options

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 481 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms/1 Bathroom

  • 481 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Basic Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Balcony (Patio/Balcony)

  • 250 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 481 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Balcony (Patio/Balcony)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 6
  • 2 Double Beds

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About this property

Embassy Suites by Hilton Phoenix Tempe

3.5-star hotel in South Tempe
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free weekday breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Embassy Suites by Hilton Phoenix Tempe offers 224 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Embassy Suites by Hilton Phoenix Tempe provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 10 meeting rooms, and limo/town car service. Event facilities measuring 6500 square feet (604 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Phoenix Tempe is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Urban Craft - Overlooking the pool, this restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 6,500 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Phoenix-Tempe
Embassy Suites Phoenix-Tempe
Embassy Suites Tempe
Tempe Embassy Suites
Embassy Suites Hotel Phoenix Tempe
Embassy Suites by Hilton Phoenix Tempe Hotel
Embassy Suites by Hilton Phoenix Tempe Tempe
Embassy Suites by Hilton Phoenix Tempe Hotel Tempe

Embassy Suites by Hilton Phoenix Tempe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 504 out of 1006 reviews" "
Rating 8 - Good. 241 out of 1006 reviews" "
Rating 6 - Okay. 113 out of 1006 reviews" "
Rating 4 - Poor. 85 out of 1006 reviews" "
Rating 2 - Terrible. 63 out of 1006 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay here
Hotel always exceeds our expectations. Jessica, hotel clerk was amazing, checking us in early, quickly and was very friendly. The hotels made to order breakfast was delicious as always. The night reception was wonderful. Emma the bartender was also very friendly and gave us a reason to come back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wyatt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the stage whole room it self and problems just a comfortable room
Stayed 1 night in Sep 2024

8/10 Good

HB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy Sweets
Great staff, wonderful breakfast, fantastic happy hour. Definitely coming back
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Traveled with family
They check as in after 4 pm and the front desk was not even alologetic
Stayed 1 night in Sep 2024

10/10 Excellent

HAOYU

Stayed 1 night in Aug 2024

6/10 Okay

Helisa

Stayed 2 nights in Aug 2024

6/10 Okay

Ari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing is we put a do not disturb on our door so no one would come in our room yesterday. But unfortunately, someone did enter the room without our knowledge. We will more than likely be moving to another hotel because of this action tomorrow morning. Our insurance company is paying around $350.00 a night so we could use the privacy we expect when staying at any hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staffs were extremely courteous and friendly. They greeted us and served us with a big smile. The complementary breakfast buffet and the evening happy hour added extra value to our stay.
Stayed 2 nights in Sep 2024

8/10 Good

Mario

Traveled with partner
The hotel is not as close to the airport as you might think. I was told by the person that checked us in that parking would be closed included, however, when we checked out the parking was charged as told to me by the person at the front desk. The receipt shows that it was charged. It’s a little petty if you ask me.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Brad Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property yo stay at in phoenix.
Stayed 4 nights in Sep 2024

8/10 Good

William

Business traveler
Liked: Cleanliness
The hotel is getting run down and needs to be updated. The plumbing in my shower was loose and would not stop leaking water. Other than that is was good. I was surprised. I only stayed two nights. They still cleaned my room the first morning which I did not request. That was nice.
Stayed 2 nights in Sep 2024

4/10 Poor

Chaylynn

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Non working AC unit made the room uncomfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing !
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lanisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet..good parking
Stayed 1 night in Aug 2024

2/10 Terrible

Paige

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Quashemia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, hotel employees were nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Free breakfast was the best I have ever seen. So many options. Staff was friendly and helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael N

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in with very easy with a great staff. Parking is available and easy
Stayed 1 night in Aug 2024

4/10 Poor

Nicole, Honolulu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The unit was dirty, even the remote control. There was a giant roach in the bathroom at night. The air conditioning didn’t work, and the front desk never answered the phone when I tried the call them (we checked in after a late flight). The next day they did offer to give us a new room though. And the staff was really friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff and especially the breakfast staff were friendly, engaging, and seemed to really enjoy helping people. Breakfast was outstanding. So many options and one of the main reasons I enjoy staying at Embassy hotel locations. The property is older and doesn’t seem as well kept as other Embassy Suites. Our room was clean but starting to look its age. The miserable part was that the AC never cooled below 78 and mostly stayed at 79. We checked in late and assumed it was warm only because the weather was so hot and the unit had been left on 80 degrees to save energy. By the time we realized there was a real problem with the AC, it was very late and as uncomfortable as it was, it just wasn’t worth packing up and moving to a different room at midnight or further disrupting sleep with maintenance coming to the room to check. We were on the top floor near the roof so that probably compounded the problem. If there was no doubt that the AC would work, I would give it a second try.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Checked in. Room never got under 80 degrees. Had to move rooms and new room was not as hot. But never got cool
Stayed 1 night in Aug 2024

6/10 Okay

VERONICA

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff friendly and attentive, great breakfast same as all embassy suites, but I was unfortunately very disappointed with how old everything felt. Lobby area was pretty decent, but rooms are very old. Needs desperate renovation. My brother was also staying here and was not confortable as well. Had conversation with another guest and felt the same way. Price were the same as other hotels in the area that where in much better condition. Pool was very small and tiles were very dirty. Only thing that helped our stay was that everything was clean and we only had to stay for one night! I would have certainly asked for cancellation and refund otherwise.
Stayed 1 night in Aug 2024