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Embassy Suites by Hilton Phoenix Biltmore

3.5 star property

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Photo gallery for Embassy Suites by Hilton Phoenix Biltmore

Lobby
Outdoor pool
Suite, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
2630 E Camelback Rd, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    ‪1 min walk‬
  • Arizona Biltmore Resort - Links Course
    ‪13 min walk‬
  • Arizona Biltmore Resort - Adobe Course
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Allergy Friendly

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Allergy Friendly

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony, Pool View

Exterior

Suite, 2 Queen Beds, Balcony, Pool View

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Bedrooms, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Bedrooms, Accessible (Roll-In Shower)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for King Bed, Pool View, Non-smoking

Exterior

King Bed, Pool View, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Pool View

Exterior

Suite, 2 Queen Beds, Pool View

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

32-inch flat-screen TV with cable channels, TV, pay movies

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for King Bed, Pool View, Balcony, Non-smoking

Exterior

King Bed, Pool View, Balcony, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed, Pure Allergy, Non-smoking

1 bedroom, premium bedding, in-room safe, desk

King Bed, Pure Allergy, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Allergy Friendly

  • Sleeps 4
  • 1 King Bed

View all photos for King Bed, Accessible, Non-smoking

King Bed, Accessible, Non-smoking | Living area | 32-inch flat-screen TV with cable channels, TV, pay movies

King Bed, Accessible, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for King Bed, Non-smoking

1 bedroom, premium bedding, in-room safe, desk

King Bed, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed, Premium Room, Non-smoking

1 bedroom, premium bedding, in-room safe, desk

King Bed, Premium Room, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Phoenix Resort at the Peak

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
3.8 out of 5, Good, (3185)
The price is $234
per night
$303 total
includes taxes & fees
Mar 9 - Mar 10
Hilton Phoenix Resort at the Peak

About this property

Embassy Suites by Hilton Phoenix Biltmore

Hotel in Camelback East
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free on-the-go breakfast, free wired internet in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas. Housekeeping is available on request.
Embassy Suites by Hilton Phoenix Biltmore offers 232 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Phoenix hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Embassy Suites by Hilton Phoenix Biltmore features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 3696 square feet (343 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Phoenix Biltmore is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The Atrium Bar & Grille - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per day); free wired internet

Parking and transportation

  • Self parking on site (USD 14 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Atrium Bar & Grille

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,696 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1985
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 14.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Biltmore Embassy Suites
Biltmore Embassy Suites Phoenix
Embassy Suites Biltmore
Embassy Suites Biltmore Hotel
Embassy Suites Biltmore Hotel Phoenix
Embassy Suites Biltmore Phoenix
Embassy Suites Phoenix Biltmore
Phoenix Biltmore Embassy Suites
Phoenix Embassy Suites
Phoenix Embassy Suites Biltmore
Embassy Suites Phoenix Biltmore Hotel
Embassy Suites Phoenix
Embassy Suites Phoenix Biltmore
Embassy Suites by Hilton Phoenix Biltmore Hotel
Embassy Suites by Hilton Phoenix Biltmore Phoenix
Embassy Suites by Hilton Phoenix Biltmore Hotel Phoenix

Embassy Suites by Hilton Phoenix Biltmore Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Cody

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
My and I always come to stay here. No where else. The only thing we didnt really like was the renovation, but still wouldn't go anywhere else. Just excited to come again when everything is fixed.
Stayed 1 night in Nov 2024

10/10 Excellent

IRMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking very quiet place
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean; hospitable staff; Beautiful area; The construction was a little distracting
Stayed 1 night in Nov 2024

8/10 Good

Angela

Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Stayed 1 night in Oct 2024

4/10 Poor

Judith

Traveled with partner
Shower did not work, only hot water came out. Hunks of enamel coming off the tub. Iron in room did not work. Confusion over supposed free wifi, rude, mean service at front desk.
Stayed 1 night in Nov 2024

8/10 Good

Dami

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 2 nights in Nov 2024

6/10 Okay

Joaquin

Traveled with family
Liked: Cleanliness, staff & service
I didn't like the fact that there was construction or remodeling going on. Obstruction with all scaffoldling in the dining area. It was dusty as well. The refrigerator in.my room was not working. Hotel staff need to pay more attention to guest ammenities to make sure they work.
Stayed 1 night in Oct 2024

6/10 Okay

Monica Gurrola

Traveled with partner
Liked: Staff & service
When we booked this place we did not know it was under construction on the inside and it was horrible as there was loud construction during the day from 9am to 7pm. The rooms were a bit dated but very spacious. We could not get any type of discount because we did not book directly through their hotel (is what we were told). I’m sure once construction is complete it will be nice and rooms renovated. The location was convenient as it was across and walking distance from Macy’s. Saks, and restaurants like Cheesecake Factory.
Stayed 3 nights in Oct 2024

2/10 Terrible

Miguel

Traveled with family
Our room smelled like mildew, and when I spoke to the front desk all they said was we can change your room but it will take a while. Not ADA compliant.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

shacunya k

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property and Staff. Everything was excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under going renovations other than that it seemed very nice. We were concerned that doors to the property were left unlocked until 10pm
Stayed 2 nights in Oct 2024

4/10 Poor

Oscar, Marana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction in progress that was not disclosed breakfast area was chaos,room was not serviced after calling front desk to do so.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Oscar, Marana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Construction and noise that was never mentioned on website or reservation confirmation.
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Stayed 2 nights in Oct 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PHOENIX STAU
There for Confernce
Stayed 2 nights in Oct 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Andrea

Business traveler
Disliked: Staff & service, property conditions & facilities
Front desk was dismissive. Room was dated, tub finish was cracking and one of the faucets wouldn't stop dripping.
Stayed 1 night in Oct 2024

10/10 Excellent

Ian, Woodland hills

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities
Great place
Stayed 2 nights in Aug 2024

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was under a major construction update & we were not made aware of this when the reservation was made.
Stayed 1 night in Oct 2024

2/10 Terrible

Favian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor conditions
Nice looking hotel but conditions are poor. Hotel is currently under major construction inside and was not posted upon reservation. Towels in the restroom had stains, shampoo and conditioner bottles empty. The restroom sink handles leak when in use overall a horrible experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024