Embassy Suites by Hilton Phoenix Biltmore

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Phoenix Biltmore

Lobby
Exterior
32-inch flat-screen TV with cable channels, TV, pay movies
1 bedroom, premium bedding, in-room safe, desk
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
2630 E Camelback Rd, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    1 min walk
  • Arizona Biltmore Resort - Links Course
    13 min walk
  • Arizona Biltmore Resort - Adobe Course
    4 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    19 min drive

Room options

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Allergy Friendly

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony, Pool View

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Bedrooms, Accessible (Roll-In Shower)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

King Bed, Pool View, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Pool View

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 3
  • 1 King Bed

King Bed, Pool View, Balcony, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

King Bed, Pure Allergy, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Allergy Friendly

  • Sleeps 4
  • 1 King Bed

King Bed, Accessible, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

King Bed, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

King Bed, Premium Room, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Phoenix Biltmore

Hotel in Camelback East
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free on-the-go breakfast, free wired internet in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas. Housekeeping is available on request.
Embassy Suites by Hilton Phoenix Biltmore offers 232 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Phoenix hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Embassy Suites by Hilton Phoenix Biltmore features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 3696 square feet (343 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Phoenix Biltmore is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The Atrium Bar & Grille - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per day); free wired internet

Parking and transportation

  • Self parking on site (USD 14 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Atrium Bar & Grille

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,696 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1985
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 2 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 14.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Biltmore Embassy Suites
Biltmore Embassy Suites Phoenix
Embassy Suites Biltmore
Embassy Suites Biltmore Hotel
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Embassy Suites by Hilton Phoenix Biltmore Hotel
Embassy Suites by Hilton Phoenix Biltmore Phoenix
Embassy Suites by Hilton Phoenix Biltmore Hotel Phoenix

Embassy Suites by Hilton Phoenix Biltmore Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 488 out of 1073 reviews" "
Rating 8 - Good. 255 out of 1073 reviews" "
Rating 6 - Okay. 155 out of 1073 reviews" "
Rating 4 - Poor. 97 out of 1073 reviews" "
Rating 2 - Terrible. 78 out of 1073 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theo

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Blake as excellent in answering all questions and professional informing us of all the amenities your place offered. The breakfast staff were all so friendly and professional...so sad we never had wi fi at all our entire stay 😔. And phones never worked so i wasn't able to contact services through room phone
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Aug 2024

4/10 Poor

James, Minneapolis

Traveled with partner
No staff member at the front desk upon arrival. Another customer was there before me. I called the main line phone number, no one answered. Customer in front of me had notified the staff of a running faucet the day before without a response. Later in my stay, the tv channels were not working. Called tge front desk yet no one responded. Positive note, the short order breakfast cook did a wonderful job.
Stayed 5 nights in Aug 2024

6/10 Okay

Belen

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had to check in very late and front desk was so polite gave great directions to my room. The lobby is fun if you have children
Stayed 1 night in Aug 2024

4/10 Poor

Ryan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Under renovation and not ready for guests.
The HVAC for the entire hotel was broken for the entire stay. The first room we were in did not have a functioning ceiling fan. The hot water system was not functioning on the final day of our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Oscar

Stayed 4 nights in Jul 2024

10/10 Excellent

Dganit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Always top notch
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

maryalice

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not sure where to check in
We got there to check in and no one was at the desk or in the lobby. I had to walk around and make several calls to figure out if i was in the right spot to check in. After 15 min of being in the lobby at the front desk someone finally came out after hearing the phone ring several times. After i made many attempts to find out how we check in. This was a bit rediculous to not know where to go cause no one was at the front to check anyone in. Looks like it was being remodeled. The room was nice seemed clean. Maybe ill come back again when the remodle is finished and hopefully someone will be at the desk to check people in
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night stand phone charger port and alarm clock was not working outlet was bad or something and couldn’t find the remote for the other tv had to share the remote
Stayed 1 night in Aug 2024

8/10 Good

Hilda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Better AC system
Beautiful spot but it was too hot in the rooms. It felt a little muggy and the room was not cooling down.
Stayed 1 night in Aug 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Family suite was nice but only has one TINY bathroom. Also, it's a FAMILY suite and there were NO LOCKS on the bathroom doors (2 doors, jack and jill style). We called and got ignored about this twice. Also, master suite door lock didn't work either. There goes any alone time. :P To top it off, a pair of panties was found in the kids bedroom, considering they are all boys, this was a bit concerning as well. The kids loved the Koi pond, otherwise, this property was a bit of a fail.
Stayed 2 nights in Jun 2024

8/10 Good

Ann

Friendly front desk and kitchen help. The property is run down.
Stayed 3 nights in Aug 2024

8/10 Good

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dganit

Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Stayed 1 night in Aug 2024

10/10 Excellent

Taylor

Stayed 1 night in Aug 2024

10/10 Excellent

Willie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Endi

Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Traveled with family
Disliked: Cleanliness
Ehh, not worth the money.
30+ mins in line for breakfast, all the tables were sticky and not clean. Pool was not cooled at all, luke warm water not enjoyable.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Stayed 2 nights in Jul 2024

10/10 Excellent

Brandie

Liked: Cleanliness, amenities
It was excellent
Stayed 1 night in Jul 2024