Embassy Suites by Hilton Phoenix Biltmore

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Phoenix Biltmore

Lobby
Lobby
Exterior
Outdoor pool
Suite, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, premium bedding, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
2630 E Camelback Rd, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    1 min walk
  • Arizona Biltmore Resort - Links Course
    13 min walk
  • Arizona Biltmore Resort - Adobe Course
    4 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    19 min drive

Room options

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Allergy Friendly

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony, Pool View

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Bedrooms, Accessible (Roll-In Shower)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

King Bed, Pool View, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Pool View

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 3
  • 1 King Bed

King Bed, Pool View, Balcony, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

King Bed, Pure Allergy, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Allergy Friendly

  • Sleeps 4
  • 1 King Bed

King Bed, Accessible, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

King Bed, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

King Bed, Premium Room, Non-smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Phoenix Biltmore

Hotel in Camelback East
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free on-the-go breakfast, free wired internet in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas. Housekeeping is available on request.
Embassy Suites by Hilton Phoenix Biltmore offers 232 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Phoenix hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Embassy Suites by Hilton Phoenix Biltmore features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 3696 square feet (343 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Phoenix Biltmore is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The Atrium Bar & Grille - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per day); free wired internet

Parking and transportation

  • Self parking on site (USD 14 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Atrium Bar & Grille

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,696 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1985
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 2 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 14.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Biltmore Embassy Suites
Biltmore Embassy Suites Phoenix
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Embassy Suites by Hilton Phoenix Biltmore Phoenix
Embassy Suites by Hilton Phoenix Biltmore Hotel Phoenix

Embassy Suites by Hilton Phoenix Biltmore Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1003 reviews" "
Rating 8 - Good. 233 out of 1003 reviews" "
Rating 6 - Okay. 148 out of 1003 reviews" "
Rating 4 - Poor. 97 out of 1003 reviews" "
Rating 2 - Terrible. 77 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Rafael

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Misty

Stayed 5 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

4/10 Poor

Aida

Traveled with partner
Disliked: Amenities, property conditions & facilities
There was no free WiFi as advertised. The hotel was under construction and room door was worn down the shower head was falling apart.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tony

Stayed 2 nights in Aug 2024

6/10 Okay

Maria Candida

Stayed 8 nights in Aug 2024

2/10 Terrible

Jina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel had a foul smell. The only saving grace was the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Leila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff was amazing - front desk, cleaning staff, cooks...Everyone was friendly and helpful, especially Jonathan, who checked us in and helped with good food recommendations and more. The space is beautiful and the rooms are terrific! I'll happily stay again.
Stayed 2 nights in Sep 2024

6/10 Okay

Danielle

Business traveler
Liked: Cleanliness, staff & service, amenities
The massive amount of construction ongoing and the jack hammer in the afternoon while I was trying to work almost overshadowed all of the good aspects of this property. I enjoyed the breakfast. The common areas were very hot, but it was Phoenix after all. The bed was comfortable and the room was clean. I do like having a suite with a separate room to work in that is not a bedroom.
Stayed 3 nights in Aug 2024

8/10 Good

ALICIA

Stayed 1 night in Jun 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The room and property were clean and comfortable. The evening bar tender and breakfast cook were excellent. Minor complaint was that the coffee in the room was not replenished which was disappointing because we started our days early prior to the breakfast coffee being available downstairs. We will certainly be back and would recommend this location to others.
Stayed 3 nights in Aug 2024

4/10 Poor

Diane

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Although the room was clean and comfortable the lobby area was very dirty and worn. The complimentary breakfast are was very dirty - the person cooking the eggs was very rude and the whole area was very old and dirty. Food was not good
Stayed 1 night in Sep 2024

10/10 Excellent

Arlene

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole experience was nice! Definitely worth it for the breakfast. Staff was friendly. I will definitely be back and recommend this place :)
Stayed 3 nights in Aug 2024

6/10 Okay

Marilyn

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Went for the first time to Arizona for a weekend getaway. This location looked to be in a good neighborhood and the hotel looked so pretty. We arrived before check in and Mark was very helpful and was able to check me in quick. We had a 1st floor room, I didn’t realize I had booked an accessible room. The room had a patio with space BUT did not feel safe. Anyone walking by could just jump in. The room was spacious but very outdated. Didn’t think I was going to enjoy this stay so I asked Mark if we could switch rooms and without hesitation he did it, THANK YOU MARK! We were rebooked on 4th floor, on the construction side, however we were not bothered by it at all. No noise, just not a nice view. The rebooked room was no better than the first one, it had a horrible smell, like motel 6 smell. The patio curtains were horribly stained. The bathroom cabinet were broken, the sink area in the room also had broken cabinets. The pillows/sheets smelled like washed sweat. The carpeting is very outdated. There was sufficient space around the suite for a family of 4, that we really enjoyed! The balcony only has 1 chair and only fits 2 adults. The pool was okay, not the best not the worst. They offer complimentary alcoholic drinks during happy hour, that was very inviting, 2 per adult! Breakfast on Sunday morning was horrible. It was extremely busy and very short staffed. One cook only for a booked hotel, and about 2 additional employees trying too clean up and refill all other items.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jhulliana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

The property is undergoing renovations. They are handling this process very well. Everything was clean and quiet. My room was newly renovated. I especially liked the nice large vanity outside the bathroom, the mirrors and the bedding. I only wish I could have stayed longer and used the pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

TERESA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil and comfortable
Very nice lobby with waterfalls and fish. The staff is not readily available at desk upon check in but thorough once arrived. The property is going through renovations but is still nice. A bit dated but rooms are comfortable. Close to alot of restaurants and shopping. Would definitely book again
Stayed 1 night in Sep 2024

10/10 Excellent

Jodi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Luis, Key Biscayne

Stayed 3 nights in Aug 2024

2/10 Terrible

Vanessa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

DANIEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Joseph

Stayed 1 night in Sep 2024

8/10 Good

Roxana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

8/10 Good

Roxana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024